Got the job done in the right time and in the right way. I ordered a pair of headphones and they came in a lovely way right at my front door. Very well sealed and very well taken care of. Thanks for the spectacular effort and work.
Bonanza is a good alternative to eBay selling as you can leave your listings up for as long as you want. I've even purchased a few items and find the sellers responsive and honest. Sometimes difficult to maneuver around the site to find out how to do something.
I am so frustrated wit this site. I purchased a Christmas item for a child on this site and it claimed to be delivered. When I tried to file a claim with PayPal, the seller was able to produce a document from UPS that claims it was delivered, yet when I put in the tracking number it does not exist and I have cameras on my house and their was no delivery on or about the date in question. Here is the seller's information: Buyer beware. The sellers Seller info:
Mona Tafutu using the email address: *******@hotmail.com
I read horrible reviews posted on this site and was very hesitant to purchase anything. But I decided to give it a try by purchasing a low price item. The seller was "souseandsew" and the item was an accessory for vintage sewing machine. My experience was very positive.
I love Bonanza, mainly because they are not Ebay.
Bonanza appreciates their sellers (unlike Ebay)
Bonanza REALLY appreciates their buyers (unlike Ebay)
Bonanza offers unique items, fair prices, it's user friendly and a lot of fun.
I have never had an issue as a buyer or a seller. Every transaction was smooth sailing.
I am hooked.
I have ordered online from many sites and have yet to see any others match your quality and low priced products. I tell anyone that asks where I bought the products from, Bonanza! Thanks for your services. Sincerely, Antuane Johnson
Hopefully I get my package this Friday. But Bonanza wasn't responsive and the Seller blamed Bonanza for not giving them the order information. I find this hard to believe and unacceptable. After a month I should get my package. Next time I will pay a few bucks more on Amazon.
This is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money...
OMG where do I start. Bought an item form Decal Geek a seller on the Bonanza website, they took my money and never sent the item, tracking ( on 2 parcel tracking websites) shows item still not delivered to USPS, meaning the seller still has my item and my money.
So, I emailed Decal Geek and they admitted it and promised me a refund but as I was to discover this was a stalling tactic until the paypal buyer protection had expired, they're very cunning. Needless to say 10 moths on, no item through my door and no refund as promised.
Stay safe, buy elsewhere.
Dear Bonanza, I have been requesting help from you for months, chatting with your rep Wanda, who is very nice, but still no resolution to your sellers stealing my money and will not give it back.
Horrible nightmare dealing supersalon.com via Bonanza. The person never shipped the item, gave me a invalid tracking number, and refuses to respond to my inquiries. Bonanza won't do anything about it except tell you to "contact the seller". I will never buy anything via Bonanza.
I ordered a product in May. I had to ask for it three times. Finally, I got it. It was produce (green almonds). They smelled, had rot on them, and were just awful. And expensive. I wrote to them. In May. In AUGUST they wrote back. "Not our fault," and after another email "Well, here's a promotional credit." Ha hahahahahaha. Best joke I've heard in August.
Hi Norman,
Thanks for leaving this comment and so sorry to hear about the trouble. We'd love the chance to help make things right. If possible, please email us directly at support@bonanza.com. Thanks!
Buyer Beware
Please know that Bonanza is a haven for scammers. Not all but many. Bonaza has NO buyer protection. They will tell you that they are not responsible for what is sold on their site, even fake counterfeits.
Don't believe me, check them out on the BBB website. All you need to know is there.
Dears, you are joking? What you removed access to our account without any reason! You have 24 hours to reinstate our account, because we unable to respond to our Buyers placed a Orders.
How you say " preventing us from opening an account" if already we have opened account and made a few sales in Bonanza?
You have 24 hours to reinstate our account or we process you arrogant, racist company in the International Court and we report you abusive behavior to all Worldwide Sellers Community and all Social Media and all Review Sites.
Wait for our account reinstated confirmation.
Regards
Wallmart_win
I never sold much. I had many items and I would sell in a year what I would sell in two weeks on Amazon. I was removed because I filed a complaint with the BBB that Bonanza reimbursed me. They charge you for items that a buyer never pays for. The scam works like this... you need to approve a pending sale. The buyer never pays or responds to any email. If you don't notice it. Bonanza charges your credit card and that is that. Prior to that I found their customer support decent and I thought I was dealing with people.
I sold less then ten items in 2 years.The fact that I was able to transfer my items from Ebay made it fairly effortless.
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
After selling since 2015 and doing everything right with almost 100% feedback they gave me the boot for no reason and their rep Judy suggested i sell elsewhere. They didnt even bother to give a reason why and *******@bonanza doesnt even respond no more nor will their CEO. After reciewing other forums i discovered this is a normal practice getting rid of good sellers. I paid all fees on time. Great customer feedback tons of "badges" and delivered items quickly to all customers. This site is GARBAGE and they dont care nothing about sellers!
I've been selling on Bonanza since Dec 2010. They get zero traffic compared to eBay. I was trying to get away from scammers, but Bonanza will get you 1/100 of the sales as eBay. I make hundreds of sales on eBay each year compared to a handful on Bonanza. I wouldn't waste my time if I were you. Honestly I have no clue how they are even still in business.
Thanks for sharing your experience, Bella! Bonanza certainly does not have the name recognition that eBay does so fewer people come directly to our site. We're certainly working on increasing traffic and expanding into new markets. Luckily we have no upfront fees nor membership requirements, meaning there are no charges until after a sale is made. We'd to chat more in depth with you about this if you like. Please contact us at support@bonanza.com.
Wouldn't recommend them! They are over priced and you pay a so much money on something that should work and doesn't! Just tell you to try a different video player because they won't return it if it's past 30day! Most people can't watch 7 series in 30days when you have a full time job! So unless you want to spend a $#*! ton of money on movies and don't care if it works I wouldn't recommend! Not my first issue and definitely will be my last with this company!
Hi Trace A., we're sorry to hear about the trouble with your order. Please contact our support team via email at support@bonanza.com. They are best able to assist through that channel, and will be glad to help!
I have already asked for a phone call to discuss upgrade to store and how to get items recognized on you site. Also regarding international sales.
I sure hope that I can get a response Thank you Karen donofrio
Answered all my questions promptly and kindly. My order got to me quickly. Very satisfied with my order and the way it was handled! Will definitely be doing business with bonanza bootfactory again and will recommend them as well!
I ordered seeds, they never arrived, I inquired both through Bonanza and the seller's email, no response from either, and when asked to review the product the Bonanza site would not let me give my review -- it would not accept a 1-star review no matter how I worded it. I would never order from them again -- even if the seller alone were at fault, the Bonanza site was worse than no help.
Overview
Bonanza has a rating of 2 stars from 943 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 568th among Marketplace sites.
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Hi Mark T., sorry to hear about the trouble with your order. We understand how that would be frustrating! Bonanza is a platform that connects buyers with individual sellers. Please contact our support team directly via email at support@bonanza.com. They are best able to assist through that channel, and they will be glad to help!