Event was cancelled due to Covid-19 and they refuse to refund my money. All I could get from them were "generic" responses. I will only buy tickets from Ticket Master or Stubhub. They did the right thing and refunded everyone's money.
Tip for consumers: DO NOT BUY TICKETS FROM THIS SITE! Use StubHub or TicketMaster. They did the right thing during the Covid-19.
Products used: Two tickets for Grand Ole Opry, Trace Atkins.