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BonanzaReviews 945

1.9

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Bonanza Reviews Summary

Bonanza has a rating of 1.9 stars from 945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 568th among Marketplace sites.

service
179
value
160
shipping
141
returns
127
quality
143
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Pennsylvania
1 review
2 helpful votes
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Buyer Beware
September 25, 2017

Bought an item from the Christmas Light Show in Kensington TN who is a vendor for Bonanza. The item didn't work. Bonanza customer service did nothing to help. Had to file a grievance with PayPal to get my refund. I am still waiting for the owner Darryl to refund my return fee of $37.00. A man who doesn't keep to his written word is not trustworthy enough to purchase from.

Date of experience: September 25, 2017
Indiana
1 review
3 helpful votes
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Used pharmaceuticals BLAH
September 25, 2017

Imagine my surprise when I removed the packing tape, the packaging had already been opened. Then to my disgust 3 of the pages of pills had be accessed and over 10 pills have been removed. I did not see anywhere that this is a returned (used) product. This does not feel like a safe product.

Bananzabozo REFUNDED me the complete cost including shipping

Date of experience: September 25, 2017
Oregon
1 review
3 helpful votes
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I was ripped off!
September 23, 2017

Stay spinel la advertised a houseplant but sent just a cutting! For $20 bucks, horrible. Picture of a 12 inch plant, received a 3 inch cutting, just one. What a thief.

Date of experience: September 23, 2017
Wisconsin
1 review
0 helpful votes
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Unique Shop
September 21, 2017

I had been looking for a Yoda purse for my mom for years and finally found one on Bonanza. I was weary at first not knowing much about the sight but trusted it once learning that it accepted Paypal. I received the bag and am in love with the quality and photo of Yoda. My mom also loved it. The seller was easy to work with and I had no problems with shipping or payment (my two usual problems with websites). I also loved the amazing selections of unique and different items yet there aren't thousands of items to chose from so you're also not overwhelmed. Great site and will definitely order from again next time i'm looking for something different.

Date of experience: September 21, 2017
Florida
1 review
0 helpful votes
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Bonanza.com is a super way to get shopping done with ease. I experienced great service and the product was exceptional.
I will be a repeat customer and suggest to all my friends to use this awesome sight to get anything you need. Thank you Bonanza.com, thank you. King

Date of experience: September 21, 2017
Kentucky
1 review
0 helpful votes
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A nice place to shop
September 19, 2017

My lawn mower deck messed up and Bonanza.com had a very low price on on a rebuild kit now my old mower mows like new thanks Bonanza I save a lot of money

Date of experience: September 19, 2017
Texas
1 review
3 helpful votes
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BAD SERVICE
September 19, 2017

I ordered a shirt from bonanza about a month ago and I havent received it or heard anything about it. I HOPE THEY DID NOT STEAL MY MONEY OR I WILL TAKE HARSH MEASURES.

Date of experience: September 19, 2017
Maine
1 review
1 helpful vote
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Many web sights don't live up to what is advertised. "Bonanza", on the other hand has collected many vendors with exceptional products whom deliver great value for the money spent. Although I have only purchased one item from Bonanza (so far) I give them a 10 out of 10 for my satisfaction. Value-Quality-Service
Thank you

Date of experience: September 13, 2017
Minnesota
2 reviews
10 helpful votes
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Beware their Software!
September 11, 2017

They had a very low price on a MS Office license, and I found out why: when I tried to activate my software in the Microsoft site, the code has already been used! It took many phone calls and emails to get my money refunded. Stick with reputable merchants like Amazon and Best Buy!

Date of experience: September 11, 2017
Kansas
1 review
0 helpful votes
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I ordered live plants and every step of the purchase was smooth. I would not hesitate to buy from the seller again and I'll also use Bonanza again

Date of experience: September 8, 2017
Texas
1 review
0 helpful votes
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I purchased a replacement OEM CD stero system for my wife's Ford Expedition. There are 30 different versions and it can be difficult to be sure you have the correct model. The site provided a simple-to-use interface which led me directly to the exact part number and model I was looking for. I purchased the stereo for a fair price. The system was a refurbished unit that looked brand new and comes with a 2-year warranty. The product arrived quickly, on-time and worked right out of the box. Total installation time was 20 minutes. My wife was thrilled. I would definitely return for future purchases. Nice job Bonanza!

Date of experience: September 8, 2017
California
1 review
0 helpful votes
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Bonanza is a good alternative to eBay selling as you can leave your listings up for as long as you want. I've even purchased a few items and find the sellers responsive and honest. Sometimes difficult to maneuver around the site to find out how to do something.

Date of experience: September 8, 2017
GB
1 review
5 helpful votes
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Same as Caroline

Same experience - account taken down, due to trademark violation - emailed support who advised me of this - then they just ignore you - wont reply to email and will not allow you to create a new account due to the cookie they put on your machine

You state you wish for us Sellers to treat Buyers with respect and put customer service at the for front - but you do not do that with your customers

Disgusting customer service, ignoring all my emails

Date of experience: September 7, 2017
Mexico
1 review
0 helpful votes
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I have been so satisfied and pleased with Bonanza.com. They are quickly becoming one of my very favorite sites!

Date of experience: September 5, 2017
Minnesota
1 review
3 helpful votes
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Waste of precious time
September 3, 2017

This is one of the most user-unfriendly sites I have ever seen. Wasted two lunch breaks at work trying to get an item up for sale. Had to give up. I don't have time for this crap. Very disappointed. Not a viable alternative to eBay.

Date of experience: September 3, 2017
California
1 review
4 helpful votes
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The suspended me because I complained about what fraud they were forbfalse advertising they are recommended sales site. They are super expensive and scam you into buying advertising programs that don't work. You haven't pay for these programs that advertise you will get 8 times or more in sales. The government should shut them down for fraud. False advertising and telling lies to the public should be against the law. Don't waste your time on this site. Sell on Mercari or eBay. I sold 18 times as many items on Mercari than Bonanza. Don't't believe the hype or the fake hypevfrom Bonanza. There unethical and to cocky. There a mini eBay were it's really hard to sell items on. Not worth the time and money on this fake site. I tried selling on her forb6 months and I discovered there a fraud the hard way.

Date of experience: September 2, 2017
California
5 reviews
23 helpful votes
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I bought a "Burberry" product on line. I took it to the jeweler to get sized and found out it is COUNTERFEIT! I enquired to Bonanza and they said they try to eliminate vendors with counterfeit products but they have no way of ensuring this. HOW DO other sites ensure this I am not using them at again

Date of experience: September 1, 2017
North Carolina
1 review
2 helpful votes
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Alternative to selling
September 1, 2017

I never heard of bonanza. I was looking for an alternative to etsy and ebay. Not satisfied with them anymore. I am going to try your site to sell. I

Date of experience: September 1, 2017
Texas
1 review
0 helpful votes
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I placed my order, it shipped the same day. I was notified as soon as it went out, and was able to keep track of it using the tracking info provided. A job well done.

Date of experience: August 28, 2017
Florida
4 reviews
1 helpful vote
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Fantastic
August 28, 2017

I really like this shopping site. The price are competitive and the products are awesome!
I love if they will create an application for the cell.
I highly recommend this web site.

Date of experience: August 28, 2017

From the business

Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.


bonanza.com
Seattle, WA, United States