BoardwalkBuy has a rating of 1.55 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BoardwalkBuy most frequently mention customer service, credit card, and tracking number problems. BoardwalkBuy ranks 655th among Electronics sites.
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I thought this might be a breakable piece of junk and was hesitant to try it out. When I pulled it out of the box I was surprised how simple the directions were to put it together. It had pictures which made it very easy. We had a bad bout of rain in my area so it was the perfect time to test the product out. It held up to wind and rain and my dog loves it!
Ordered two items for $40 plus $8.00 shipping, company intentionally shipped 2 different inferior items worth about $10. Filed a complaint with PayPal, company said I had to return the crap items to a Canadian address to process my refund, knowing it would cost $40 to ship to Canada from the US, even though they originally shipped from New Jersey.
I thought this might be a breakable piece of junk and was hesitant to try it out. When I pulled it out of the box I was surprised how simple the directions were to put it together. It had pictures which made it very easy. We had a bad bout of rain in my area so it was the perfect time to test the product out. It held up to wind and rain and my dog loves it!
Ordered two items for $40 plus $8.00 shipping, company intentionally shipped 2 different inferior items worth about $10. Filed a complaint with PayPal, company said I had to return the crap items to a Canadian address to process my refund, knowing it would cost $40 to ship to Canada from the US, even though they originally shipped from New Jersey.
Tip for consumers:
Avoid at all costs
Products used:
Toys
I ordered a number of products from this company (Nov. 2017) and all of them came in within the 5 shipping days as promised! Everything worked fine (I purchased some electronic stuff). After reading the reviews I was really nervous and had contacted them to ensure I would receive product - they got back to me the same day! Whatever was happening to cause bad reviews - I have not experienced it and would order again from them.
One of the best electric comb brush at this price. I ordered it for my sister, she completely loved the product quality and the usage of this hair brush. She told me that display is also there which shows temperature. I recommend everyone to buy this.
Never got my order, never got a return email, never got a working phone number. My poor 8 year old son found out the hard way that scam artists don't discriminate. He used his own money, but here's to learning hard lessons and taking our business elsewhere :( absolutely awful!
I ordered a warming neck wrap for $12.99. It was paper thin and was not at all what I expected so I went back to the site to verify the description. The wrap was described as weighing over 3 oz, the product I received weighed less than an ounce. I went through the email route like everybody else without any real help. It would have cost me the same or more to take a trip into town to buy an envelope and postage to ship it back. This company is a fraud!
I liked the design but the holding chain was very thin. Similarly the back of the ear ring I'd very delicate. One person found this helpful that was my husband
Very Pretty Sets Nice I like It and Thanks to BoardWalk Buy
Very unhappy with Boardwalkbuy. Ordered a small item ($25.00) on March 11,2019. After 5 months and 4 attempts at contact, still no delivery or refund. They apologised and offered a 15% discount code to make up for the lack of service, but that won't happen.
I ordered Car Phone Charging Holder Stand Mounts for my wife, but it wasn't exactly what I wanted so when I contacted customer service, they were super helpful in assisting with my return. I've been a customer for some time now and I keep coming back.
Excellent company. All they release is just fine. Sometimes it's not all as everyone expects, but still, they are corrected.
Honestly, I'm really pleased with all the orders I made this day. The few orders I had problems were promptly resolved by customer support! Very good! Communication updating me on the status of my order is fast and clear, the store is easy to navigate with thousands of good products with good price literally offered with prices that can not be beaten.
Ordered a item at beginning of May 2019. It's now almost October and still have not received. Sent numerous emails and get the same canned response that they are looking into it. I asked for a refund 2 months ago and they told me they couldn't because order has been sent to warehouse. Still have not received item or refund. Am going to Submit a BBB complaint and a complaint with the State Attorney general for deceptive practices.
On 10/31/2018 I ordered 2 of the following: 2-in-1 Weekender Duffel Bag and Suit Carrier and paid $76.94 by Credit Card. After writing for shipping information, I finally received order
{from China) The 2 bags received was not the same bags pictured on Facebook. Wrote them since there is no phone contact number; they requested photo of "claim" which I supplied. Still waiting for reply. I want to return for full refund or instructions for receiving the correct items.
So sorry and shocked to read all the bad reviews about this company. I ordered a pair of hair comb straighteners. They said it would take a couple of weeks to deliver. It arrived in about a week and I am very happy with my purchase. I missed the first delivery due to being at work and I emailed them and received a swift response with instructions on what to do. However my item was delivered the next day. No problems and very happy.
Don't buy from them, I never recieved my purchase and the website is not available and appears to have closed down
I am rating this company with NEGATIVE 5 STARS... I ordered a product from their website since 2/7/18. The delivery says it should take 7-10 business days. I followed-up my order after 10 days. I emailed the customer service everyday and they couldnt give me a status of my order. All they say on the email is sorry for the delay or we apologize etc... There was a DHL tracking number but there was no shipment status. I am so disappointed so I cancelled my order. Ill see how long would it take before they give my money back!
I place an order in the begining of October 2020. Still don't have it. On the 26th of October it states in buffalo awaiting label... still saying the same thing. Talk about a slow boat from China. Will never order from here again.
Tip for consumers:
one word...DON'T
Products used:
NONE because I am STILL waiting for it since OCTOBER 2020!!!!!!!!
My experience with Boardwalkbuy so far exceeded my expectations. They helped me every step of the way with my purchase. The customer service was patient and his guidance was honest; he pointed out things that I would not have known, and it led me to the right decision to suit my budget. The ring is stunning and my mom receives compliments all the time!
Lousybusiness. They never answer the phone and their e-mail address always comes back undelivered I would advise no one to buy from this company
Tip for consumers:
Do not I repeat Do Not buy from this company
Products used:
None they just took my money and never sent the product
Zero stars although this site forces you to select at least 1.
My daughter purchased a jacket from them in November 2017 as a Christmas present for her brother.
To date July 27 2018 and after over 20 emails we still have not received the jacket being told that it is on backorder. No refund possible either.
Save your self money and stress and buy elsewhere.
Saw an ad on Facebook, and ordered two products.
One: a hat with LED lights. If I'd done any research, which I usually do - I would have found the product on Amazon (a reputable site) for half the price.
Also ordered two Bluetooth Shower speakers. Neither of them will charge, and so they are basically useless. Absolutely NO response from several customer service inquiries.
Stay AWAY from this retailer.
I wish I had this for years! It was right on time considering we have had a very wet spring here. My dog never likes to go out in the rain but this makes her happy to go outside even if it's pouring! Kept her dry and happy!
Obviously this is a scam internet company. Just look at these reviews! One of the first times I purchased from Facebook ad and was ripped off. Fortunately I used Pay Pal and they will charge back the con artists and refund my $20 something bucks. My question: does Facebook provide a method to report this and get these ads pulled from our feed or are they just interested in the advertising $$$? If anyone is familiar, please advise.
-10 They take your paid order and then when you receive the defective items... they never contact you back... every week you leave an email or messenger. They wait 6 months and tell you to mail It back with tracking #. Then your told its passed 30 days and you dont qualify for a refund.
Please if anyone is an attorney out there. We should bring a class action suit... anyone?!
Purchased and paid for item on 4/3/17. Its 5/3/17 and no item, no "it was shipped", no way on their site to check STATUS (which is pathetic not to have). They only respond if you contact them via email saying, "oh, its on back-order" but they will not professionally do so by contacting you. They are a horrible organization as evidenced by their rating, and I will never use them again and advise no one does... They got 1 Star from me because I could not give a ZERO.
This is good combo pressing machine and curler they can press hair and curl hair easily small in size quality is good
Since 2013, BoardwalkBuy has operated according to three guiding principles:
Your Interests First
We offer the lowest prices for products and services featured on our site. Guaranteed. We will match and beat any price advertised by another company for the exact same product. We eliminate the fluff and gimmicks from our operations. Thus allowing us to pass the savings on to you.
Honesty/Transparency
We are open an honest about all products. We are customers as well, we know what it is like to receive a product and be unpleasantly surprised. This is why we disclose all relevant information about the products and services we offer and will resolve any issues you may have.
Superior Customer Service
We like talking to you. Really. Contact us about a product you have purchased, or to share your experience (good or bad). We’ll do what it takes to make things right.
Who is Boardwalkbuy?
Boardwalkbuy features products from a number of companies including national brands, retailers and boutiques. By providing the merchants with sales, we negotiate incredible deals with them.
Where are Boardwalkbuy's Products Made?
We work with a number of brands and businesses that produce goods around the world. Many of our items are made in USA and Canada!
What delivery methods does Boardwalkbuy Use?
It depends on the business that is shipping out your goods. Most businesses ship using USPS, UPS, DHL or Fedex.