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BoardwalkBuy

How would you rate BoardwalkBuy?
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Canada
1 review
18 helpful votes
Follow Desiree P.
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I ordered a number of products from this company (Nov. 2017) and all of them came in within the 5 shipping days as promised! Everything worked fine (I purchased some electronic stuff). After reading the reviews I was really nervous and had contacted them to ensure I would receive product - they got back to me the same day! Whatever was happening to cause bad reviews - I have not experienced it and would order again from them.

Date of experience: November 6, 2017
France
1 review
12 helpful votes
Follow Natalie H.
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I've shopped Boardwalk buy for a very long time. The few times I've had any issues with a purchase, customer service has been helpful and resolved any issues. It's a reliable place to shop, and more sites should follow their example. There's a reason why they've been around all these years.

Date of experience: August 6, 2018
GB
1 review
0 helpful votes
Follow Rewa M.
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Honestly, I'm really pleased with all the orders I made this day. The few orders I had problems were promptly resolved by customer support! Very good! Communication updating me on the status of my order is fast and clear, the store is easy to navigate with thousands of good products with good price literally offered with prices that can not be beaten.

Date of experience: July 25, 2018
Canada
1 review
0 helpful votes
Follow Valerie G.
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My experience with Boardwalkbuy so far exceeded my expectations. They helped me every step of the way with my purchase. The customer service was patient and his guidance was honest; he pointed out things that I would not have known, and it led me to the right decision to suit my budget. The ring is stunning and my mom receives compliments all the time!

Date of experience: May 7, 2018
Pennsylvania
1 review
0 helpful votes
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Very satisfied
June 25, 2017

I ordered Arthritis gloves for my elderly father received the order within one week. The gloves do help him but they wear out in a couple of months. He had 2 pairs switched them out to wash. He wore them 24/7 they help with the pain the price is reasonable so I give them a thumbs up.

Date of experience: June 24, 2017
China
4 reviews
3 helpful votes
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Happy
August 16, 2016

I received my iphone USB drive today. Exactly as I ordered and I can confirm that it works flawlessly on iPhone 6+ iOS version 9. 3. 3. Very happy with the seller and product was shipped to me very fast.

Date of experience: August 16, 2016
Georgia
1 review
9 helpful votes
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Not what it appears to be
September 27, 2017

While I will say the order time for me was fine and I was sent tracking information... it arrived in the original box like some one just threw in the mail. One side completely opened. Surprised it didn't get lost by falling out. Used it on wood deck and really nothing. We used on siding of home after algaecide was applied and it was helpful. But other than that save your money.

Date of experience: September 27, 2017
New Jersey
3 reviews
1 helpful vote
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Becoming VERY skeptical
December 21, 2016

I ordered the curtain lights on Dec. 14th-it hasn't been that long, but after reading many reviews about this company, I'm getting worried. The only e-mail I rec'd from them was the day I ordered & paid was that my order was rec'd. Well, it's a week and no shipping confirmation-nothing, so I e-mailed them inquiring as to the status. I probably won't hear from them either.

Date of experience: December 21, 2016
Canada
1 review
3 helpful votes
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NOT IMPRESSED
March 8, 2017

Ordered an MP4 player about a week ago,. Came on here today to see what others said about the company, as I was having second thoughts about the situation. Have read nothing but bad reviews of this company. I was beginning to think I may have been scanned and said as much to my husband. Imagine my surprise, when I went to the mailbox today and the MP3 player was there waiting for me. Impressed it showed up, but not very impressed with the quality of it. It is cheaply made and not sure how it will stand up to the use of an 8 and 6 year old.
It looks similar to an iPod, but the wheel is crooked. There were no real instructions included ( not that I need them) and the plastic case was sealed with scotch tape.
When I plugged it into my computer to charge it (arrived dead), there were already songs on it.
Will not order from this company again. I will stick to Wish and Wayfair.

Date of experience: March 8, 2017
Canada
1 review
0 helpful votes
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Possible FRAUD
January 21, 2017

Phone numbers they post on the internet are not even in service. Like lots of others, I also filled a claim with PayPal. Never received any of the 7 items I ordered from them. My next step is the police to investigate.

Date of experience: January 21, 2017
Washington
1 review
3 helpful votes
Follow kip k.
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After waiting 2 months for my product to arrive. 6-7 emails later saying it was shipped. It arrived broken.
They expected me to pay for shipping back to receive a refund. I hope this company gets what is coming to them after treating all these other customers the same way.

Date of experience: March 3, 2017
West Virginia
1 review
4 helpful votes
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Obviously this is a scam internet company. Just look at these reviews! One of the first times I purchased from Facebook ad and was ripped off. Fortunately I used Pay Pal and they will charge back the con artists and refund my $20 something bucks. My question: does Facebook provide a method to report this and get these ads pulled from our feed or are they just interested in the advertising $$$? If anyone is familiar, please advise.

Date of experience: May 12, 2017
Georgia
1 review
1 helpful vote
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Bad business! Stay away!
December 17, 2016

I should have reviewed before i ordered! One month later and never received, wont answer emails. Hoping i get refunded through PayPal. I am sure they would be a piece of crap if I did receive them according to reviews!

Date of experience: December 17, 2016
Oregon
1 review
3 helpful votes
Follow Darlene R.
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I placed my order on December 4 for two items intended for Christmas gifts. After several attempts to reach them via IM (the only way to contact them) all I received was an auto-reply saying that they would get back t me in 24-48 hours. Needles to say, they never did. Finally, yesterday January 8 the package finally arrived. And within an hour I got an IM stating that they were sorry for the delay, but that they could see that my order had been delivered. Oh, and they offered me, by way of "apology" a 10% discount on my next order. Yeah right! Once bitten... never again!

Date of experience: January 9, 2017
Florida
1 review
3 helpful votes
Follow N C.
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It simply doesn't work. I bought 3. Only 2 arrived, but I tried out both of them. They connect to an app on your phone just great. The problem is that even keeping the device close to the phone, the device shuts off after a few minutes and doesn't keep track of your keys or whatever you have it attached to. Then you receive an annoying alarm, usually just after you've fallen asleep telling you it's no longer connected. Don't waste your money. Not worth it. I pitched mine and kept the batteries.

Date of experience: March 15, 2017
New York
1 review
0 helpful votes
Follow Abe X.
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This maybe my first ever review to write - motivated by those who helped inform me of what to expect and boy what horrible experience buying my bag! The person handling the email responses got to my first email 4 days later and eventually we both agreed I was having a hard time receiving my purchase. I bought a duffle bag that allows you to fold a suit inside unwrinkled. More than 2 weeks I'm waiting for it t use for my second trip since it missed my first trip and I had to cancel it out of fear of reading reviews here and not taking the chance that the bag lacks quality also. This is not a sustainable business model. Too bad for clients and the company! Horrible!

Date of experience: January 14, 2018
Canada
1 review
2 helpful votes
Follow In C.
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I bought many items from this company this 2018, it took a long time to received the orders, but when they arrived:, wrong items sent, some missing items, unhelpful customer services, no label on products, no product description, cheap looking jewelry.
Bad customer service. Inferior quality products. SCAM!

Date of experience: April 23, 2018
California
1 review
1 helpful vote
Follow Rowena M.
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I have purchased two i-Easy USB flash drives. They came in the right colors I purchased but they don't work at all. They look so cheaply made, they look like two pieces of metal rods. I want a full refund and they alternatively offer 20% discount of future purchases if I kept the product. Are you kidding me? I do not ever intend to purchase anything from BoardWalkBuy ever again. Don't be deceived by thinking you got a good deal from this company.

Date of experience: December 21, 2017
California
2 reviews
0 helpful votes
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Scam
June 30, 2017

Do not order from this company. You will not get your product they will take your money and you won't have any recourse to get it back because they're based out of the UK.
If you don't believe my review look at their other reviews it's a scam

Date of experience: June 30, 2017
California
1 review
2 helpful votes
Follow Ake C.
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I am rating this company with NEGATIVE 5 STARS... I ordered a product from their website since 2/7/18. The delivery says it should take 7-10 business days. I followed-up my order after 10 days. I emailed the customer service everyday and they couldnt give me a status of my order. All they say on the email is sorry for the delay or we apologize etc... There was a DHL tracking number but there was no shipment status. I am so disappointed so I cancelled my order. Ill see how long would it take before they give my money back!

Date of experience: February 27, 2018

Overview

BoardwalkBuy has a rating of 1.6 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BoardwalkBuy most frequently mention customer service, credit card and tracking number. BoardwalkBuy ranks 797th among Electronics sites.

service
15
value
15
shipping
14
returns
10
quality
13