Great choise and services, also get a photo and notification when your flowers have been delivered. Thanks!
Great service and prompt delivery as promised, excellent value and recipients loved the flowers. Advise.
Gave them the benefit of doubt after messing up my order in Feb 2019 and used them again... no delivery AGAIN. A total pain in the butt to deal with.
My special delivery instructions were followed accurately and my client was delighted with the arrangement.
I made so many of my friends & family happy with Bloomex flower deliveries!
I will continue using them and I highly recommend them to you!
Bloomex Delivery posted on time and email provided for confirmation. Done well The help chat was supportive.
Beautiful flowers great service provided from bouquet's arrangement and funeral enjoyed my experience.Found what I needed very good prices.
Don't order from this company. My experience was horrible! Flowers looked nothing like the picture. Please read reviews prior to purchasing
I used bloomex AU. Hidden policy charge at USD $80 flowers cost me $115. Do not use internationally.
First time I have used BloomexExcellent service flowers arrived dayI ordered them even though it was half an hour Later Than cut off time, flowers beautiful Just as shown in picture
Bloomex did not fill a flower order for a funeral and only offered store credit. Do not use them!
I have never written a poor review before but I cannot stay quiet and let other people be scammed
Before Easter, I ordered a luxury gift basket, super size, which cost almost $170
When it didn't arrive on the delivery date, I made numerous calls and was fobbed off
Eventually I was told the parcel went to Darwin instead of Adelaide
I was promised the delivery charge would be canceled and I would be given an extra gift for my inconvenience
When the basket finally arrived I was appalled
NOT ONE of the decadent chocolate items advertised were included: it was filled with boxes and boxes of cheap crackers! (no mention of waiving the delivery cost or evidence of a special gift either)
I took photographs of the contents and called customer care
They emailed me, basically saying too bad, that's what you get!
I persisted, calling them countless more times (after repeatedly being hung up on) and eventually was offered a rebate of half the cost I paid
As I don't want anything more to do with this horrible company, I reluctantly accepted
(I have yet to see the rebate in my bank account)
The moral of the story: DON'T DEAL WITH BLOOMEX EVER AGAIN
Dr Kaye Cleave
My husband surprised me for my birthday with a beautiful arrangement of daisies and roses. But delivery was a little slow.
Easy to order. Recipient was delighted with the flowers and balloon. Would definitely recommend and use this florist and Bloomex again.
Already made 2 orders made a mistake on delivery address on one and they fixed it no problem with online chat
Great service and products as always! Whenever I need flowers or any gift sent I don't need to look anywhere else!
Great flowers and prompt delivery - thank you. Even a week later the flowers still look like the day they were delivered.
Easy to order, flowers arrived on time, price was excellent, recipient of the flowers loved them... would order from here again.
I was in need of a large bouquet of flowers for Engagement and I used Bloomex service. Didn't regret about this.
The whole order experience was satisfactory, I thought the purchase ws expensive, however was willing to pay for a nice product.
Overview
Bloomex has a rating of 2 stars from 1,378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bloomex most frequently mention customer service, next day and store credit. Bloomex ranks 256th among Flower Delivery sites.
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- Dartmouth, NS, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Scott,
We're truly sorry for the disappointment and inconvenience you experienced with your flower order for the funeral. Your feedback is important, and we apologize for any frustration caused.
It's disheartening to hear that we were unable to fulfill your order for such an important occasion. We understand the significance of timely and accurate delivery, especially for events like funerals.
We apologize for any inconvenience caused by our offer of store credit instead of a more suitable resolution. We strive to address our customers' concerns in the best possible way, and we regret if our response fell short of your expectations.
We take your feedback seriously and will review our processes to prevent similar issues from occurring in the future. If you have any further concerns or would like to provide additional feedback, please feel free to email us at onlinereviews@bloomex.ca.
Once again, we apologize for any distress caused during this difficult time.
Kind Regards,
Andrew
Bloomex Customer Support