Bloomex

They always do a great job, even with next day orders. Always on time, always beautiful arrangements, and Ive used them for years.

Usually there is always something wrong with the flowers I receive. But this time this florist really nailed it. Great flowers. Thank you.

My Mother was so happy to get the flowers and they arrived in a timely manner. I am very happy with the service!

I placed an order with Bloomex on Sat Apr 1,2023 for a bouquet of flowers to be delivered to a family member in the hospital today, Monday Apr 3,2023 since that was the next available delivery date on line. I purchased the flowers and paid $14.99 for the delivery fee expecting they would be delivered on time. I got a phone call this morning (Apr 3) saying the flowers would not be delivered until tomorrow (Tues Apr 4) because they don't have a warehouse in my delivery area so they have to go out on overnight courier tonight. I asked to cancel the order and get a refund so I could order flowers from another company that COULD be delivered today and was told I could only get a credit which is useless to me. I was also told they could pause my delivery and someone would get back to me in about 4 hours about a refund which in the end would leave me no time to arrange same day delivery with another company and if they said no to a refund, my order would be delayed yet another day! Then they said they could arrange for a local florist to deliver my order but couldn't guarantee that the deluxe bouquet I ordered would be the same a local florist would make based on the price I paid. This is very frustrating as when I placed the order on line the city and address where the flowers were to be delivered was very clear and the next delivery date was Monday April 3. At no time while placing the order did I get an alert indicating the delivery would not happen on Monday. The order confirmation also shows the delivery date to be Apr 3. They did not offer any kind of compensation (like refunding the delivery fee), they only made excuses as though I should know they couldn't actually deliver it on the date their website showed available. I will never ever use Bloomex again, they are completely unreliable. I will never trust an order will arrive when it needs to be there and the kind of customer service they provide is poor at best. I would rather pay more for flowers from a reliable company that does what it says it will do.

The flowers were not only late but pretty much wilted and fell apart. There was not even a drop a water in the sponge

I have given Bloomex 3 chances to get it right. I live in the U.S. and I thought Bloomex would be the perfect solution for my husband and I to send his Mother flowers for birthdays, Mother's Day etc. Well on 2 previous occasions, the orders were late, but I still gave them another chance this year for my Mother in law's birthday. I ordered a week in advance, ordered them to arrive a day early, (based on previous experience.) I started to get nervous the day before the expected delivery and I called to verify they would indeed be delivered the next day. They assured me that there would be no problem. The day they were supposed to be delivered, I had not received an e-mail by 2:00 so I started to panic and attempted to speak with customer service. I kept getting a message that no one could speak with me, so leave a message and someone would return my call. I did so, and also went on "live chat" to speak with someone who said there was an investigation into why they were not delivered. By that time, the phone line was closed for the day (at 4:00 pm) and I had to wait until the next day to call. After 3 attempts to reach a live person, I finally reached someone who said there was a "technical glitch" which caused the flowers not to be delivered on the day they were supposed to. I said well this is the next day, will they be delivered today? She said no, it is too late today. It will be tomorrow. I will put in a new order and upgrade your flowers to a larger bouquet. I was not happy since this would be AFTER her birthday, so another occasion was ruined by them, so never again will I order from them. The customer service is non existent, the live chat is a joke and they simply could care less if you get what you pay for. For a company that charges $14.99 for delivery to deliver 2 days late is totally unacceptable. Save your money. Buyer beware!

Flowers were delivered as ordered and recipient was delighted with them. Excellent service and timely delivery.

The website is intuitive and extremely user-friendly. Placing the order takes practically no time at all.

My friend was thrilled by the beautiful flowers. Great service. Advises when flowers have been delivered.

First of all a very quick transaction and delivery, beautiful flowers and would highly recommend! TY

A great service! Cheap prices for beautiful flowers - fast delivery and great variety! Will use again

I ordered a bouquet for my daughter in Surrey. Order #*******. It arrived exactly when Bloomex said it would and my daughter loved it! N. Bravo

The flower bouquet that I chose were delivered to a friend. She sent me a photo which looked just like the displayed items. And they were beautiful!

I ordered flowers for a special someone in hospital and they were delivered on time with a smile and of exceptional quality.

Worst ever and customer service is horrendous, don't buy here and don't waste your money here. You don't get what you pay for