It is a great website for sending arrangements for any occasion! It's super easy to use and very reliable. I would highly recommend it!
Bloomex was fantastic. Easy to use, great pricing, quick delivery and easy updates sent to my email. Thank you for making it so convenient!
I ordered my flowers but they were bad or dead, gave me all the bad flowers...dandelions lol
Not a legit company sometimes i feel
Delivered a day late, online help was very slow. Waited 30min for an agent. But good prices! Now Am using it for my mother in-law!
The service I received was brilliant complimented, of course, by the beautiful bouquetsI certainly would not hesitate to recommend Dolce Vita in Inverurie
I've used them on more than one occasion and on all 3 occasions the service was exceptional. I wouldn't go anywhere else.
Quick fast delivery across Providences! Easy payment and nice selection at good prices! Will use again in the future. Good job.
0n March 6th l ordered a bereavement fruit and chocolate basket for a close friend that lost her grandson. I paid extra money for same day delivery. Then l got a phone message stating that same day delivery wasn't possible and that they would send an enhanced basket, to be delivered on Tuesday March 10th. My friend sent me a picture of the basket. It contained two pears that were overripe with brown marks. I was very upset and have placed several calls to Bloomex requesting a replacement basket be sent out. As requested, l also sent them a picture along with my companint letter. They confirmed receipt of my complaint and said they would review it and get back to me. A few days later l contacted them again at which time they asked for more pictures with the basket contents taken out of the basket. By then the rotten pears had been thrown in the garbagd along with a few plums that were all squished. I followed up two more times and was told nothing could be done without extra pictures. This has been a very embarrassing situation for my husband and l. If anyone is considering Bloomex, DON'T, if you are not happy no one will help you. This is a terrible company.
My girlfriend is still waiting my flowers for San valentine day already passed 4 days. They not even answer at the phone I m disgusting about this company. MUORT E KITAMMUORT A VOI E TUTTI I VOSTRI CARI, VIVI E MORTI
Great serviceOrder was delivered 3 hours after I ordered which was incredibly fast. The recipient said how beautiful they were.
Amazing service and lovely flowers. Ordered flowers for delivery at 9:30am on Christmas Eve, they were delivered by midday - fantastic.
These people wud deliver flowers for a particular according to their convenience.the worst customer service. Customer support is so bad
Lots of choices, easy peasy process, beautiful flowers delivered in a timely manner to express our thoughts. A wonderful service.
My daughter and son in law were tickled receiving this acknowledgement of their 25th wedding anniversary! The flowers were gorgeous.
Great delivery service for next-day flowers. Ordered the box of lilys and it did not disappoint. Convenient, beautiful, and timely!
I ordered a birthday flower bouquet, it did not look like what I ordered in website.
In original picture there are different kind of flowers
Flowers and a gift basket (value $120) was order to be delivered to my house on my birthday late December 2023. What I got was a huge insult. The flowers were squashed in a box. I got an ugly grey teddy bear written BLLOMEX. I got old dead dry and broken flowers. (see pic). The fruit basket had only 6 rotten nectarines and 3 bruised lemons.to add on that they had " ITS GIRL" balloon. I opened this in front of my fiancé and friends and I was hurt and embarrassed. You don't know what "ITS GIRL" brought to me. Painful moments, I had premature baby girl years ago. Why will you spoil my birthday like that? Why will a company like that do such a mistake?. You spoiled my special day where I have to celebrate my myself but now I was thinking of my little girl who I wish was celebrating with me. You made me think that my sister set me up. IM VERY HURT AND ANGRY AT BLOOMEX. The worse part is they refusing to refund the money. They are forcing my sister to take a store credit. Me and my family we will not use such business that doesn't have no respect to their customers. You delivered poor quality products, you hurting someone, and you are now refusing with the money. If anyone is reading this, PLEASE DO NOT USE this company if you have never used them. We have spoken to more than a dozen people at Bloomex and they promise they will come to us but to no avail. PLEASE DO NOT BUY FROM BLOOMEX. See pics below. I have never seen a fruit basket with lemons. PLEASE DO NOT BUY FROM BLOOMEX.
Dear QueenB D.,
We hope this message finds you well. We want to express our sincere apologies for the distressing experience you had with the delivery of your birthday flowers and gift basket from Bloomex.
It deeply saddens us to hear that the items were not only subpar in quality but also caused unintended emotional pain, especially with the inappropriate "ITS GIRL" balloon. We can only imagine how hurtful and embarrassing this situation has been for you, especially considering the sensitive nature of the message.
In our continuous pursuit of delivering outstanding service, we are dedicated to promptly addressing any concerns you may have. Unfortunately, we encountered difficulty locating your information within our system based on the provided details.
To expedite a resolution tailored to your needs, we kindly request you to reach out to us at onlinereviews@bloomex.ca. Please include your order number in the subject line to ensure a swift and comprehensive response. Your proactive engagement will enable us to assist you promptly and effectively.
We appreciate your understanding as we work diligently to rectify this situation. We sincerely apologize for any inconvenience caused and eagerly anticipate the opportunity to make things right for you.
Warm Regards,
Andrew
Bloomex Customer Support
I ordered flowers for my wife's birthday and they were lovely.
The service I received from Bloomex was very friendly and first class.
Overview
Bloomex has a rating of 2 stars from 1,378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bloomex most frequently mention customer service, next day and store credit. Bloomex ranks 256th among Flower Delivery sites.
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- Dartmouth, NS, Canada
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sahar,
I sincerely apologize for the disappointment you experienced with your birthday flower bouquet. Your feedback is important to us, and I want to assure you that we take your concerns seriously.
I understand the significance of receiving the bouquet as expected, and I regret that the delivered arrangement did not match the original picture on our website. This is not the experience we strive to provide, and I apologize for any inconvenience this may have caused.
To address this matter and ensure your satisfaction, I would appreciate more details about your order, including the order number and any specific concerns to onlinereviews@bloomex.ca. This information will assist us in investigating the issue and taking corrective actions.
Our goal is to make this right for you, and I appreciate your understanding as we work to improve our services based on your valuable feedback.
Thank you for bringing this to our attention.
Best Regards,
Drew