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Bloomex

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TW
1 review
0 helpful votes
Follow Bababoss I.
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Lovely to know that flowers were delivered from a local florist. Good website easy to use would recommend

Date of experience: January 12, 2021
Philippines
1 review
0 helpful votes
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Excellent service and the most beautiful Christmas arrangement for my son's sanctum at the crematorium. Would definitely recommend

Date of experience: December 24, 2020
Germany
1 review
0 helpful votes
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Have used several times and a simple order process, best value of all florists and delivers on time!

Date of experience: June 4, 2020
Australia
1 review
0 helpful votes
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Ordered flowers early valentine's, were delivered same day, kept up to date, flowers are lovely, cannot fault them

Date of experience: August 14, 2020
Illinois
1 review
0 helpful votes
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I haven't received the flowers yet, but they look amazing online and love the options for ordering subscriptions!

Date of experience: June 2, 2021
Canada
2 reviews
2 helpful votes
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Bloomex has been horrible. I have ordered a few times and all disappointing!
First birthday order was flowers and they were brown and petals falling when moved!
Order a set of mini plants that were delivered all upside down. Ruined.
Another order was to have a teddy bear which arrived extremely dirty and the plant didn't even arrive.
You would think by now I would know better and not deal with bloomex but gave them another chance this past Mother's Day ( Sunday May 8,2022) I order 4 sets for my mom, mom in law and sisters. I even had to pay extra to have them delivered on the weekend / on Mother's Day! They were delivered early. On the Friday. They refused to refund me my money stating they it was a busy weekend ( not my problem) my moms flowers again brown, wilted, petals flying off, not the same as I ordered, my sis flowers sat on her deck for 2 days as she wasn't home until Sunday ( the day it was to be delivered ( I did pay extra for that) my other sis flowers were extremely droopy, they would not stand straight, like they were dying! When I emailed bloomex the replied back with a bunch of BS, would not take accountability for their services. Stating the early delivery is because they were busy ( they should of know how busy moms day was, they have been around long enough, that someone could of picked up the flowers for my sister, and the tulips should of been in a dark room over night, they MAY of helped them…( as if I'd know that, I filled directions on the box, it did not mention dark rooms). They would not do anything about any of the problems, I argued with them by email 2 more times and each time they just brushed it all off, and the last email they just didn't respond. They don't care about their product or the customer. As long as they make the sale they don't care… even though the guarantee perfect flowers! Please be very cautious when ordering from this business! Flowers are delicate and takes a special, respected, honourable company to deal with them, and BLOOMEX is NOT the company to be dealing with flowers or customers.

+1
Date of experience: May 14, 2022
Texas
1 review
0 helpful votes
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I used it once
May 14, 2019

I heard about Bloomex from internet article as the best flower delivery service and gave them a try for the first time. I didn't regret

Date of experience: May 13, 2019
Canada
1 review
0 helpful votes
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This was the first time I have used this company online. Would totally recommend them, easy to navigate through site and payment processing is easy.

Date of experience: May 22, 2019
Canada
1 review
0 helpful votes
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Service
July 28, 2023

Great service and speedy delivery to the other side of Canada. The on-line chat option was a big help for a first-time user like me.

Date of experience: July 28, 2023
California
1 review
0 helpful votes
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Always awesome products.
November 1, 2019

Always awesome products. I am very happy with my experience with Bloomex every time. Thank you for help at some difficult times in my life.

Date of experience: October 31, 2019
Canada
1 review
0 helpful votes
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Arrived old, not fresh
February 12, 2024

I received a bouquet of roses. I was so happy to get them but when I opened the box they looked about 3 days old. I threw them out 2 days later.

Date of experience: February 12, 2024
Bloomex C. Bloomex Rep
over a year old

Dear Leslie,

I sincerely apologize for the disappointing experience you had with the bouquet of roses you received. It's disheartening to hear that they appeared aged upon arrival, failing to meet the freshness standards we strive to uphold.

Your satisfaction is paramount to us, and I extend my sincerest apologies for any disappointment this may have caused. As a company committed to delivering high-quality products, it's regrettable that we did not meet your expectations on this occasion.

Rest assured, we take your feedback seriously, and we will thoroughly investigate the matter to ensure that our products are delivered in optimal condition. Additionally, I apologize for any inconvenience this may have caused you.

To assist us further in addressing your concerns, could you please provide your order number? Unfortunately, without this information, we may not be able to locate your order in our system. Please email us at onlinereviews@bloomex.ca with the details, and we'll prioritize resolving this matter for you.

Kind Regards,
Kean
Customer Service Experience

Canada
1 review
0 helpful votes
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Fabulous flowers.
October 3, 2019

My order should have been delivered on Thursday but they arrived Friday afternoon. Nevertheless they were beautiful.

Date of experience: October 3, 2019
California
1 review
0 helpful votes
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Sent flowers from Australia to Manchester UK, easy transaction and flowers delivered when requested. Definitely use again.

Date of experience: August 13, 2020
Azerbaijan
1 review
0 helpful votes
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Beautiful flowers delivered very quick to my daughter. Very happy lady. Thank you so much. Excellent service.

Date of experience: August 14, 2020
New York
2 reviews
0 helpful votes
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Stay away
December 20, 2022

Liars! Bull$#*! company...terrible customer service. Did not refund my money after 3 phone calls...ruined my mom's birthday

Date of experience: December 20, 2022
Florida
1 review
0 helpful votes
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The flower design was very impressive especially how they wrapped them and I loved the customer service.

Date of experience: April 17, 2020
California
1 review
0 helpful votes
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Beautiful flowers
August 22, 2020

Beautiful flowers. The card was hand written which was so lovely instead of a computer generated message.

Date of experience: August 21, 2020
Jordan
1 review
0 helpful votes
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Beautiful flowers
July 31, 2020

Beautiful flowers, and I was even emailed photos of my flower arrangement before they was delivered to my mum. Will definitely use them again.

Date of experience: July 31, 2020
California
1 review
0 helpful votes
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As far as I can tell it was easy to use the web site, choose the item I wanted and write out a card to the recipient but I await to hear that everything went well by the recipient as I had hoped.

Date of experience: January 26, 2021
Canada
1 review
0 helpful votes
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The flowers ended up arriving on the Saturday which was great - so my wife was surprised and way better than coming a day late

Date of experience: May 14, 2020

Overview

Bloomex has a rating of 2 stars from 1,378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bloomex most frequently mention customer service, next day and store credit. Bloomex ranks 256th among Flower Delivery sites.

service
531
value
512
shipping
509
returns
436
quality
487
This company does not typically respond to reviews
+555