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BikeBandit
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BikeBanditReviews 338

1.7
bikebandit.com

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BikeBandit Reviews Summary

BikeBandit has a rating of 1.7 stars from 338 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BikeBandit most frequently mention customer service, live chat and credit card. BikeBandit ranks 58th among ATV sites.

service
63
value
55
shipping
62
returns
49
quality
44

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Canada
1 review
1 helpful vote
Follow William K.
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Do not do business with this company. All items on the website are backordered and nothing ever arrives. They will state an arrival date far enough into the future that you can't dispute the purchase with your credit provider. There is zero communication with this company through email or phone.
Complete scam.

Date of experience: April 21, 2022
Texas
1 review
0 helpful votes
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THIEVES
April 6, 2022

BIKE BANDIT WAS OWNED BY https://www.veyspowersports.com WHEN THEY TOOK A BUNCH OF ORDERS, CANCELLED THE ORDERS, AND REFUSED TO ISSUE REFUNDS. THEY OWWE ME OVER $350. PLEASE CALL NICK AT 61--448-2027 AND ASK FOR YOUR BIKE BANDIT REFUND.

Date of experience: April 6, 2022
Missouri
1 review
2 helpful votes
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Terrible
March 22, 2022

Ordered over $700 worth of parts and received a confirmation email immediately, it has been almost 6 months since date of purchase and I still have not received my parts, the toll free # listed is disconnected, other # found on their website does not accept calls, they do not respond to voice message or emails. Avoid this company.

Date of experience: March 22, 2022
Utah
2 reviews
1 helpful vote
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No parts, no refund
March 19, 2022

A little over a year ago, I ordered 4 speakers for my motorcycle. The price came to $341.18. They kept me updated for a few months on the fact the parts were backordered from BMW. After that, I heard nothing. I've tried contacting them several times via phone and e mails. No response. I've left messages that I'd like my money back. I found a different source and acquired speakers already. Their phone number *******888 is disconnected. The other number, you get a recording saying they are extremely busy and can't answer the phone. Leave a name and number and they'll get back to you. That hasn't happened. I suggest you find some other motorcycle supply company. Not these people.

Date of experience: March 19, 2022
Texas
1 review
0 helpful votes
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Worst place ive ever ordered from
March 9, 2022

Twice they have no shipped me my tires after more than a few months. The first time they canceled the order and didnt refund me. Now i can even call, their number isnt in service anymore and its been 5 months since i ordered.

Date of experience: March 9, 2022
Illinois
2 reviews
0 helpful votes
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WELL over 2 years ago, i ordered a tire for my street bike. After countless emails apologizing for the delay, they finally said that the were unable to fulfill the order. That was 18 months in. At this point (2+ yrs in) I am STILL WAITING for a refund, which is proving to be IMPOSSIBLE, as they are UNAVAILABLE over the phone ( # no longer in service), on the internet, and have yet to reply to my COUNTLESS Emails. Im VERY DISSAPOINTED at the loss of $150+. The worst part is, I dont think they even care about getting bad reviews! This leading me to believe that they are just STRAIGHT UP CROOKS!

Date of experience: March 1, 2022
Indiana
1 review
0 helpful votes
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They suck
February 18, 2022

Do not buy anything from bikebandit been trying to get my refund they owe me since oct no one pickes up phone or email they suck

Date of experience: February 18, 2022
Idaho
3 reviews
10 helpful votes
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I was charged for a part which was not available. After several phone and email attempts to contact "Bike Bandit," still no reply, only a recording.
Our credit card company has submitted a request for reimbursement from "Bike Bandit," still no response, no part, and no refund. We're simply out the money. Will be submitting our experience on every review site we can find including BBB.

Date of experience: February 17, 2022
Washington
1 review
0 helpful votes
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No parts, no refund
February 14, 2022

Do not buy from this outfit. They do not have the parts and say will refund your money. THEY DO NOT REFUND YOUR MONEY. You can not call and talk to anyone. Always goes to voice mail. You can not email them they do not return emails even though they say will get back to you within a day. Ordered parts in November. Have not heard from at all.

Dan

Date of experience: February 14, 2022
Pennsylvania
1 review
1 helpful vote
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Fire to would like to say the only reason they're getting one star is because I cannot give 0. I placed an order 9/14/2021, received an email 9/15/2021 stating that there was a delay and am still waiting in February 2022! There is no option to speak to an actual person regarding your order and emails never get responses. Worst customer service ever! SCAM SCAM SCAM ALERT

BEWARE!

Date of experience: February 13, 2022
Arkansas
2 reviews
0 helpful votes
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This has to be the worst company that I have ever had to deal with. Placed an order back in Oct and now it is Feb and still no delivery. Left countless messages with no response! I work extremely hard for my money and don't appreciate anyone taking it and think it is ok. Will be reporting to BBB. I'm sure they already have a list going. Anyone considering ordering from this company, please DO NOT!

Date of experience: February 7, 2022
Idaho
1 review
1 helpful vote
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I ordered a coolant reservoir. I was able to repair the old one and decide to cancel my order. I have been trying for 6 months to get reimbursed. They do not return any emails or calls.
Stay away!

Date of experience: February 2, 2022
Kentucky
1 review
1 helpful vote
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Scammers
February 2, 2022

Ordered a part that said was in stock. Get an email a week later saying it's on backorder. Canceled the order on 12/8/21 it's now 2/2/21 and have yet to get a refund. I have emailed numerous times and not heard anything back. Called and it's all automated and hangs up. Have contacted the BBB but they couldn't even get in touch with them. This site is a scam and should be taken down.

Date of experience: February 2, 2022
North Carolina
1 review
1 helpful vote
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Ordered 2 items from Bike Bandit 0n March 26,2021. Order number **************. I was charged the full amount of $436.40 immediately. The order arrived in September but it was not the part I ordered. I contacted Bike Bandit immediately, arranged to return the wrong part, and canceled the order.

The returned part was received by Bike Bandit 10/7/2021 and I have yet to receive a credit for the $436.40 even though I have contacted them (he gave his name as Marco) on 10/11 and 11/2. I contacted them again on 11/11/2021 but was greeted by a recording that stated no one was available to answer the phone but they would return my call if I leave a message. I did leave message but have received no returned call.
Complaints have been filed with Better Business Bureau and California Attorney General. Will file with FBI Internet Fraud Division this week.

Date of experience: January 30, 2022
Texas
1 review
0 helpful votes
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Do not buy from this website
January 26, 2022

I purchased motorcycles parts from bikebandit.com on 10/10/2021. 10/11/21 got an email saying 1 part was unavailable and would get a refund for that part. As of 1/26/2022 I still have no refund. I have sent multiple emails and had no response. I have called and left a message with no call back. I have called many other times and never get anything but the automated voicemail system. DO NOT GIVE THEM YOUR BUSINESS you will be disappointed.

Date of experience: January 26, 2022
Australia
1 review
0 helpful votes
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Scammed
January 12, 2022

I ordered parts for a honda sent them funds and postage the amount they asked for at checkout. 6 weeks later no parts. There explanation was wrong postage they cancelled my order and told me that i would receive a refund. Five months later multiple emails no parts and no refund. This company is a Scam be warned don't buy from them

Date of experience: January 12, 2022
Hawaii
1 review
0 helpful votes
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Do not buy from Bike Bandit
January 10, 2022

Purchased $350 worth of parts. Waited 3+ months for half my order to be shipped and received. Finally inquired about the rest of my order and was sent an email stating order was canceled due to customer requests. And I would receive my refund for chain and sprocket kit not received in 3-5 business days. That never happened. No refund issued, no parts received. After trying multiple times to contact Bike Bandit about issue. I finally had to dispute charges through Credit card services. DO NOT BUY FROM BIKE BANDIT! They are shady and scummy business people. I truly don't understand how they are even in business anymore.

Date of experience: January 10, 2022
California
1 review
0 helpful votes
Follow Jon M.
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I ordered some motorcycle parts on 8/27/21, they took my money that day. On 8/30/21 they notified me that they did not have the parts and they did not know when they would get them. I waited a month and then on 9/29/21 I cancelled the order. I was assured that I would receive a refund in a couple of weeks. So now it's been three months since I cancelled my order and nothing. I have called numerous times, I have Emailed several times and no resolution. I would never do any business with Bike Bandit.

Date of experience: January 6, 2022
North Carolina
1 review
0 helpful votes
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Lawsuit
January 3, 2022

Going to file a civil suit for myself and every other American who has been victimized tor their crimes.

Date of experience: January 3, 2022
Germany
1 review
0 helpful votes
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Diebstahl
January 3, 2022

Der Artikel ist nicht lieferbar. Das Geld wurde aber einbehalten!. Ich wurde in den Mails immer wieder vertröstet (Probleme mit der Buchhaltung), bis es zu spät war. Ich konnte den Betrag nicht mehr zurückfordern. Vorsicht.

Date of experience: January 3, 2022

From the business

Find the largest selection of Motorcycle Parts, Accessories & Riding Gear at BikeBandit.com. The best destination for OEM, Aftermarket, Tires and More for your Machine!


bikebandit.com
Founded in 1999
San Diego, CA, United States