BikeBanditReviews 338

NO COMPRES NADA AQUI SON UNOS RATEROS.
TENGO UN MES QUE ORDENE PARTES PARA MI CUATRIMOTO NO TIENEN LAS PARTES Y NO ME AN REGRESADO MI DINERO!. NO REGALES TU DINERO NO COMPRES NADA AQUI! VOY A REPORTARLOS A PROTECCIÓN AL CONSUMIDOR!

I ordered parts for a XR650L. Never had any communication from Bike Bandit other than the original thanks for your order email. I called them after almost two weeks and they said it may take two weeks or more to get the parts from the manufacturer. So, I called again after three weeks and they said the parts were there and they would ship out that day. Two and a half weeks later the parts still had not arrived. So, I called and cancelled the order and bought the parts somewhere else. I would give them 0 stars!

Had excellent service and help from these folks. Good prices, good tires, good service
I had no problems with them or the tires at all. Surprised they have such bad ratings!
Give them a try and see what u think. U get what u give generally! Q

Ordered a part for my KTM and was told ships in 7-10 days. 3 weeks later still not shipped and bike has been down the entire time. Paid and credit card as charged immediately. Part was over 350 dollars. Called KTM world.com and asked if they had the part and they had 10 in stock yes 10. I then called bike bandit back to cancel and they said no problem. Refund is around 7 days told. I went back to KTMworld.com and placed my order and in 2 days had my part and bike back on the road. After multiple calls and emails to bike bandit and letting them know they were borderline fraud being 21 days no refund I finally got a refund. How they plan to stay in business is beyond me. If you need a KTM part do not use them. I read the reviews and sure wish I had seen their sorry business ways prior, cost me 3 weeks of riding

I placed my order on May 7,2021, I received a message in the mail that the parts were out of stock and that they would have to wait from the warehouse. I decided not to wait. Called on May 10th and canceled the order. The operator said that you need to wait for a refund within 5-7 working days, but the money has not yet been returned!

I wrote to the mail, live chat, instagram, but no one gets in touch! Judging by the reviews for these guys, this is in the order of things.

Order#: **************

When will the refund be issued?

I ordered a battery based on the website's fitment and it took months to be delivered. Upon arrival, it didn't fit. When I attempted to return, authorization was required. After repeated attempts, I couldn't get through by email or phone. Now I'm stuck with an expensive battery that doesn't fit and past the return window.

I placed a hand full of orders back in March. The 1st time I called they stated the delay was due to some back ordered and cross shipped items but they should have them available in 2 weeks. So I waited then called again. Still the items were not available. I waited some more then called back still nothing. My 4th call I asked to cancel all back ordered and cross ship items. According to Marco the rest of my orders will be ship out in a few days. 6 days later I called and still nothing has been shipped out. Now when I call it goes to an automated voicemail then hangs up.

Greetings; I purchased Motorcycle Tires from BikeBandit online. When the tires arrived I inspected them and discovered that the manufacturer date that was stamped on the front tire was 2016 and the rear tire 2018. I was extremely disappointed and angry. I am currently in the process of returning the tires. The Tires were Dunlop Elite 4.

For anyone ordering bike parts please do not order with bikebandit.com i truly insist on this they are very horrible any at any responses and they will steal your money from you, as they did to me, I've purchased parts and never received them I have emailed multiple times and only got 2 responses on from them saying they will send my parts purchased asap. And never did they also they took down my order number from my account and now they have no response from them its like it never happened

I ordered parts 1.5 months ago. After waiting for the supposedly in stock parts to ship for over a month "excuses due to covid peak 1 year ago", I finally cancelled. Still waiting on a refund 2 weeks later. I finally had enough and filed a dispute with my financial institution. The owner Ken Wahlster must be real proud of this joke of a company. I will make sure I stay far away from any company that guy has a hand in from now on!

Do not purchase from this company I repeat avoid like a plague they will take your money I Ordered parts close to $500 worth they immediately took my money and sent me a email stating 2 of the parts was discontinued and I would be issued a refund after numerous emails and phone calls I finally received a email after a month stating they are having billing issues and I should recieve a update on my refund in a few days well weeks later and more emails and calls with no response today finally got a answer only for the guy to say there is nothing he can do but email billing when asked to be transferred to billing he states they dont have phones and respond to strictly emails he states they have been doing it this way for 20+ years then proceeded to get rude with me and stated he had other caller to deal with and hung up I was not rude or load just slightly fustrated wanting to know about my refund this company is a joke avoid doing business with them like the plague

There is a reason why they have an "F" on the Better Business Bureau rating, check it out for yourself. Everyone, this company is now a scam. It used to be great, but is now a scam. On March 11,2021 I ordered several items from BikeBandit. I cancelled the entire order due to fulfillment delays (which is understandable, everything these days is delayed) I got confirmation email records indicating the cancellation and clearly stating a refund will be issued. It's been almost 1 month, and no refund! Where is my refund!?!? I have opened a case with BBB, filed a dispute with my credit card company. It's crazy, all they do is lie to you on the phone when you talk with them (if they even answer), and play games. Forget about emailing them, they won't respond. Just refund the customers money, it's ridiculous. I have used BikeBandit for years, now have no plans to ever go back.

Ordered last Tuesday, I needed 4 parts for a katana. After reading the reviews and ordered... unaware of how unhappy people were with the company. I cancelled the order repeatedly. Aka Fernando on the other end of customer service took the brunt of my attitude. I have to say job well done in this covid mess. Credit is due for pulling through. Parts were shipped and received today. I was totally shocked. Thanks bikebandit. But I won't be ordering again they seem to have to clear up some issues. But progress was made.

I ORDERED A PILE OF PARTS AND THAT THEY CANT SHIP AND HAVE NOT REFUNDED MY MONEY! HAVED CALLED 4 TIMES AT 40 MINUTES AND LEFT ON HOLD FOR OVER AN HOUR EACH TIME!
THESE PEOPLE ARE TOTAL CROOKS!

I ordered some parts about 2 weeks ago, understanding that Bike Bandit was on a 1-2 week delay. However, in the middle of that timeline, I got an email saying it was delayed, so I decided to reach out and see if it was delayed further than the 2 week estimate or longer. No response on chat. No response on emails. No answer on phones. And when I go in on the site to look at my order details, I just get a 505 error - for weeks now. Seems like they aren't currently an operating business, so don't waste your time! I disputed the charge with my bank and they refunded it very quickly and I ordered my parts elsewhere. Just know - you will NOT know when you will get your parts (of if they will come at all), they WILL charge your card automatically, and you will not be able to talk to a rep in any manner to cancel the order or get an update. If you are already in this boat (waiting for things you've ordered from them with no ETA), dispute that charge with your bank if possible. Otherwise, steer clear of this company. They obviously are having issues with running a business currently.

I order parts from Bike Bandit. It took 15-20 (Multiple Parts) days to get the inventory then another 6 working days to ship, When you call, there is no customer service reps that care. Just a lot of sorry that's just the way it is. I had a trip planned and needed parts for my side by side, Thinking a month would be plenty of time to get the parts. WRONG! Do not buy from the company unless you can wait 1-2 months for your parts.

Their name says it all Bike "BANDIT" should be changed to "Money Bandits". Canceled my order due to them not having parts in stock going on two weeks have not received credit for purchase. They charge you instantly soon as order is placed but when it comes to a refund your good luck.

I confirmed my order on 10/06/20. Still to this day have not gotten it yet. Bike band customer service tells me that they have not even received my order yet for processing.

They are good at giving excuses I ordered parts for my Honda ATV four months ago And still have nothing they took my money right away and are now saying 7 to 10 days for a refund this is unacceptable. I have ordered other items that have come from China that have gotten here within a couple of weeks their excuses do not cut it. They are taking people‘s money and making interest on those monies for months. From Canada

Ordered over a month ago. All items showed in stock at the time of ordering. They charged my credit card 10/17. As of today 11/18 they haven't shipped anything. I guess there's not hurry when they already have your money, instead of charging when shipping like every reputable dealer.
UPDATE 12/19: They still have my money and haven't shipped anything.
UPDATE 2/5: I cancelled the order and asked for my money back today. Will not do business with them again.