Bidz

I've watched and bid on this site for weeks. Sure you see others winning some items at what you would consider a great deal but try it, you won't win. They definitely use bots to bid. I lost most auctions by $1. You'll never get a great on this site and will only win auctions when they make money. Trust me you can get these items cheaper elsewhere. Don't believe me? Well go ahead and win something, go get it appraised or try to resell, then you'll see.

Paid for 3 items on July 9. No response from bidz for over ten days. Sent an email to enquire what happened to order. Reply from bidz that one item was sold out yet this same item was on auction just this week at a lower start price than that I paid for. The item closed with no bid. Bidz say they will refund the money (just the one item?) and no information on the other items. Very bad business practice. I wrote to ask for total refund and will definitely not buy from them again.

I have ordered twice from them. The first time it took over 6 weeks to get the item and it was ripped and looked worn. When I tried to return the item it was like trying to break into fort knox. So many rules and hoops to jump through. Not very user friendly. The second time I ordered I got duped by a coupon code. I should never have ordered but the same sh#t happened again. Only order if you like getting used items and getting them months after you order. Would rather shop on ebay.

Last October and November I was shopping for Xmas presents on bids, big mistake! The company took my money and didn't send my items. They kept telling me they were on the way and kept me from calling my bank in a timely matter. They continued to tell me that they were 'taking care of it.' They took $3000 dollars from me. If you buy anything from them and don't receive it, call your bank or credit card ASAP, they have a time frame.

My last review of this company was for the most part good, but I have had a recent experience with this company that has changed my mind about there business practices. I recently purchased a Buy it Now item and I have emailed this company 4 times and phoned this company once and have yet to receive any form of communication other then the standard "will respond in 1-2 business days". I purchased the item in good faith and that I would have the item in time for a birthday gift. Bidz promised 5 to 7 days shipping time and when last checked- more then 15 days have passed and the order is still open. All attempts at communication have failed. Is this company going the way of the previous company did? Chapter 7?.
My advise is to avoid this company as I have a very bad feeling about this company's future. I have probably lost $520.00 Canadian and that is a hard lesson to learn.

I love deals! So you can imagine how happy I was when I found this site. The shipping took some time, but my products came in perfect condition! Ordered a scarf, books for the kids and some shoes for the kids. I'm not used to sites like these - where shipping is about 3 weeks. However, I called customer service and the girl who helped me was SO sweet! She explained the process of their shipping and how the company worked. I would totally shop Totsy again despite the longer shipping times. So worth the wait when you're getting items for MORE than half off. Thanks Totsy <*******

Customer service was nearly nonexistent. I ordered 8 items on 11/21/2012, received 7 of them a month later (and one item was not represented accurately in the listing photo), emailed Totsy to find out where my missing item was, then didn't hear back. I finally posted on Totsy's Facebook page, which is apparently the only way to get any type of customer service. After a couple of emails, I was finally told -- on Christmas Eve! -- that the missing item was no longer in stock, and that my money would be refunded. Too bad for me, because that was supposed to be a Christmas gift. After reading the other complaints on Totsy's FB page, I can see this is pretty much how Totsy operates, and I won't be buying anything else from them.

I've ordered from this site a few times, and each time I've waited over 3 weeks to get my items, with no update communication from the website. In addition, I tried to buy a VOUCHER that clearly stated in the description that the redemption code would be EMAILED. Then when I went to check out, thank god I noticed they were charging me $7.95 SHIPPING! For an email!? This is probably the last straw for me. I also do not like how everything is final sale. Every single item I have been interested in during the 2 years I have been a member has always been non-returnable. This is just not possible with little kids. I'll stick with Hautelook and Gilt from now on. At least they have return policies on their kids items.

***BUYERS BEWARE****This company has a standard 15 business day shipping rule so don't expect to get your item quickly. Also, if they ship late, which they did in my case, they offer no sort of customer service. I was charged shipping, which was $7.95 when I was supposed to have free shipping per their website, and they refused to refund it. Customer service on the phone and via email is awful.

CEO
https://www.facebook.com/guillaume.gauthereau

I ordered a watch from Bidz. After many months of waiting I got a letter from them that it was on its way, It never arrived. I contacted them and they said once it goes out they dont refund,
I also ordered a man's watch which wasnt what I wanted. Followed their instructions on how to return. Got extra insurance at the post office and they advised me that Bidz had received the return but now 3 months later Ive received no refund,
The tracking notice that they sent showed about 20 stops all over the USA and Im very curious about how the company does business.
Dont be sucked in by this company. It is a scam in my opinion based on my experiece,

I wrote a review a couple weeks ago and gave 1 star. After paying for my items in March and still not receiving them a month later, I got an email from someone named Grin from Bidz. Make a long story short, he said they had new vendors and could ship different items or maybe the same. They couldn't give me a refund, which I was really upset about, so I asked him to credit my Bidz account for what I had paid. He did that the same day, so I went to auction and found the exact same watch I had ordered before and won the bid. It was like 10 bucks cheaper and says will ship in 5-7 days. We will see. The same day, which was yesterday 4/18/18, I also made an offer on a pair of sunglasses, it was accepted and it actually shipped out today according to tracking number. Maybe they are trying to do better. I guess we will see. I hope so. Do better Bidz because I have loved your site for almost 10 years.