On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
App is very easy to use and the format of daily workouts and how they're structured is fantastic.
Before trying this I didn't think I'd have the motivation, but the way the app is setup is conducive to repeat visits and I feel committed to continuing the programme on schedule.
A couple of suggestions for improvements:
- The background music provided for the workouts quickly gets repetitive and I'm only on day 5. Consider more background music types or ability to choose your own music or combine Spotify app streaming with BetterMe instructions (maybe you can - I haven't discovered this yet).
For specific exercises that I'm not familiar with, I have to listen to instructions and figure out the right pose / action during the actual workout itself. It's not the worst experience and over time it'll become second nature, but I do sometimes find it frustrating to be trying to mirror the video / listen to instructions during the actual exercise. Then just as I think I understand it, the timer runs out and I'm onto the next one. I sometimes have to pause to allow more time to get repetitions in. If this is how it's intended to be used then fair enough, just thought I'd mention.
I haven't yet explored any other sections of the app so can't comment on them.
Apart from that - so far so great. Very satisfied with my purchase and well worth the money.
I like the quick and nice workout to start my day! The routine is easy to follow but gives a good muscle workout just enough to wake me up feeling strong and full of energy.
This was my first workout so I've realized some of the shortcomings of my space that I will have to work on (slippery carpet causing yoga mat to slide).
I am recovering from some injuries that prevent me from running and jumping. I found the exercises very gentle but still difficult enough to feel like I had a workout.
My only criticism at this point is the amount of transition time from one exercise to the next. It could be a bit longer, especially the wall supported ones.
Other than that, I really enjoyed it. Thank you!
Finding the plan very helpful physically really enjoying it
On Day 5 and its going well. Some exercises are harder than others, but its ok because it builds strength and they are movements I havent done before. On Day 5 and I already feel more energy and I know Im building strength as well. 15 minutes may seem like a long time, but they go by so quickly; great way to start the day!
Their programs are easy to follow and definitely works.
It's only my second day so it's a little early but my son actually signed me up and it's given me the Kick Start I needed, so I'm very happy that I have started and more importantly I have direction
This is my first time using a better me. I am active with 3 kids and have minimal time to workout. This program is something I can fit into my schedule. I'm on day and an anxious to see my results after my last workout.
This app has it all! Calorie tracking, fasting timer (my personal favorite), articles, weight tracker and if you want more there is much more.
I really enjoy the structure of the workouts and the video support showing me how to do each exercise!
Great at home workouts, feeling soar but it is working already!
The exercises are based on time, so it switches to another move before completing the first one. It should be adjusted based on the movements.
I love this application it is so easy and useful. I will talk with my friends and family about this app
Only started using this app at the start of the month but the wealth of knowledge and exercises I've been introduced to have been fantastic.
I love that I can choose a different exercise every day, and a different amount of time that I can work out.
My meals are all worked out for me, and if I don't like a meal for that day I can easily swap it.
Customer service has also been very helpful and polite.
I can also choose my own music, my body shape is definitely changing for the better-me!
ChatGPT
Initially, I thought it might be a waste of time. However, from the very first day, I realized it was a unique experience. For the first time, I felt every muscle in my body had received the right amount of exercise. I'm excited to see the results in the days to come!
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe