Is BetterMe a scam or a legit company?

asked by Dan D. on 11/20/20

10 Answers


Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent.

BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense.

At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app.

BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time.

Kind regards, Team BetterMe

Helpful (0)

It is a well funded SCAM that lures you in promising one thing and doesn't even show you the binding terms of service agreement until you've already paid for the thing you thought you were getting, bait and switch. I thought I was buying a meal plan and 120 recipes (a one-time purchase) for $10 (reg $25) after paying I found out I am now legally enrolled in a weekly subscription app that auto-renews and is not easy to cancel because the cancellation process outlined in the agreement is fake, the buttons and settings don't exist.

Helpful (2)

Scam! Hope this message help others not to throw their money away

Helpful (1)

Absolute scam - do not use - am amazed they are still allowed to operate - they are not operating within the law.
Wondering how facebook can still provide a platform?

Helpful (1)

Scammers! Do not ever click on this app! You will regret the day you do!

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As far as I can tell it appears to be a scam! I was charged double what was advertised

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It is a total scam! They steal money from your account even after I canceled my subscription

Helpful (1)

Don't even think of trying them

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S. C. A.M.
They take your money and give nothing in return. That is a scam.

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Please do not fall victim to this company / website / app like I did. I took a quiz on intermittent fasting and in order to get my results I had to sign up, they offer a free 30 day trial so I figured I would do that just to see my results, however something told me NOT to complete my registration so I quickly excited the process. I then noticed a pending charge on my credit card, so I emailed the company ask why I'm being charged when I didn't create an account. No one replied, I emailed about 5-7 times and still no one has replied. I then decided to look up reviews and I've seen hundreds of negative reviews stating the same thing about this company - worst customer service and 1000% scammers. PLEASE SAVE YOURSELF AND DO NOT OPEN AN ACCOUNT OR USE THEIR APP!

Helpful (0)

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