On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love that I am getting introduced to all the different equipment and on a learning basic level. Also, the 20 min workout leave no room for excuses. Its less than 2% of your day!
I downloaded the app thinking maybe this time I could stay on track. The workouts are fast with clear instruction. I am already seeing and feeling a difference. I am looking forward to my workouts instead or dreading them!
It is good overall exercise to get you back working out. I'm not so keen on the chair exercises but the rest is good to get you back fitter.
I downloaded BetterMe because my work schedule no longer left time for the gym. Hating 2 small children meant that my workouts needed to be quick but effective. I love screen mirroring the workouts to my tv while my kids "workout" with me. It's been a great experience and I've been able to stick to it.
Two weeks in and everything is starting to get a lot easier, only noticing slight changes on the outside but I can definitely feel it on the inside. I feel fitter and stronger as the days go past
I am able to take 15 min from my schedule and the exercises are also easy for me to do. Going to increase the time duration and also the intensity in future...
I've been wanting to do a home workout plan for a while but I was very imitated by all the plans out there. Then I saw an ad for better me! It's very simple to put in your goals and what you want to focus on. And you start on a level you feel comfortable with. I've noticed that I've gotten stronger since starting and improvement on my overall mood!
Infelizmente tive um problema de saúde, ainda na tenho tempo definido para poder voltar. Posso passar o meu plano para o nome da minha enteada, Ana Carolina?
Grata pela atenção.
Lucilia Ribas Chaves
I've been using the BetterMe 12-week program for about a week, and my experience so far has been very positive. The program is clear, motivating, and easy to follow, and I'm already looking forward to the next weeks.
Positive experience so far. The App provides access to an exercise plan which I can easily build into my day. Can tailor it to how much i want to do each day. Good supporting information within the app too. Hoping for good results.
Tengo 2 días haciendo la rutina y me siento bien, los ejercicios realmente te hacen sudar y quemar calorías de manera divertida.
Espero notar cambios al mes de haber empezado, cabe resaltar que también entré al gim y como más sano.
J'ai beaucoup vos programmes ça me fait du bien et je suis très satisfaite du fait que j'ai du arrêter mon abonnement en Décembre pour des raisons de santé et tout c'est fait sans problème.
Merci
The exercises are suited to my current level of fitness, are well explained, and are illustrated by a video before the start of the session. I am maintaining my motivation and pace consistently precisely because they are short and I can do them well. I feel that they are a way to break the ice and enable me to do more later on. I haven't managed to try out the recipes yet, but I look at them and they are very tempting, so sooner or later I will give them a go.
As someone who lacks motivation to get my body moving, I thoroughly enjoy this app, the workouts are fun, love tracking my water and it's fairly easy to track my calories to keep me moving in the right direction!
I enjoy the program and no longer force myself to do it. I feel better, limbs are stretched and has helped me with my other workouts. At my age flexibility is key and this program sure helps
I am so glad i started Better me, I love how it takes into account all the information provided before my plan was created, the start of short sessions and slowly moving into slightly longer makes me know I am improving without the pressure, as it is happening gradually and at a manageable level. The videos are user friendly, step by step instructions help me do the exercises better vs being in a class with many people and feeling pressurized to keep up. The convenience of doing at home when I have time is great, the unlocking feature on the app for each workout everyday makes me want to not miss a day, as I feel excited to unlock each workout every day. Still early days but really enjoying it thus far. I am also starting to feel my movements improve as the days go :)
I have tried 2 other chair yoga programs for seniors. I stuck with both of them for entire duration of the subscription but eventually became bored and didn't feel like I gained much from the practice-very repetitive, not much growth or increase in difficulty. This program is starting out a bit more challenging. I hope it is increasingly challenging.
It's very easy to stay focused. Daily reminders, easy to follow along and the music is perfect for a workout. Keeps me motivated! I am 2 weeks in and feel it the changes already. My pants are fitting a little looser and I feel so much better. Stick to it. It's a winner!
I've been using the app for 2 weeks. I love the workouts it gives you daily. With my IPhone I can cast it onto my tv. This is by far one of my favorite fitness/wieght loss apps I've used so far and believe me I've used plenty. Tracking water, food, & steps is simple. Looking forward to completing my initial subscription and then renewing.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe