Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have been a L E customer for many years (approx 20). Three primary reasons along with many are (1) Superb Quality Products (2) Great Customer Service (3) Great Prices. I will continue being a healthy and life long customer. Thanks Guys.
Hollis
I've been ordering from Life Extensions for 4 years now. Every product I purchase has helped me with my overall health. Life extension has Great products, a huge variety to choose from and they deliver to you quickly! :)
I started with Life Extension many years ago. I trust their products and the research that goes into them. I enjoy my auto ship account so I don't even have to think about the supplements I take daily. Have never had a problem with the company.
I have been a customer since its inception. I feel good about their supplements and trust there research. Customer service and deals have always been good.
Life Extension's site is easy to search and find products for specific health needs. All the information I need to make a decision such as product ingredients and use of the product is there.
My review title is what Life Extension is all about. Its fast to order. I get a magazine about all the products every month that they make and I also get free shipping and-d-d money back that I save to buy other products that I use. Being a premier member I get all this for around $50.00 a year and when you sign up you get to use the $50.00 to buy stuff. Life Extension is a no brainer. Customer service is always great and the Wellness people are very knowledgeable about all there products. Got a question on a supplement just ask.
Been shopping Life Ext for over 20 years. This is where I start any research on conditions or supplements. Unless I know for SURE of a specific product that is better from another company, Life Ext products i trust to be superior to most.
I came back to life extension because of the bad supplements being sold on the popular sites. Independent assays of potency and purity of these online sellers supplements leave me highly suspect. Someone prints up a label and fills these suspect supplements in their basement?
I waited over a week for my lab forms. It wasn't clear if the forms would be shipped or emailed and I never received it in any way (yes, I checked junk folder). The order form said would be shipped USPS but the customer service rep said that's just what it automatically says- how would a customer know that? It would be awesome if you all could make that more clear when purchasing. Customer service did resolve my issue and eventually emailed them which I appreciate, but I do feel they treated me like it was something I did when they simply didn't email the forms.
Never been disappointed with any of the products I've ordered and I get them within 3-5 days as they say, very trustworthy company and I love all my vitamins and herbs. Please don't change! Thank you Life Extension for all your wonderful products. I
Offing was easy because of all the magazines Life Extension sends. Plus, fast delivery. Thank You. Walter
My experience with Joanne was super pleasant. I am looking forward to seeking her out in the future.
I found what I was looking for, read reviews, and made my selections. The products arrived very quickly, I was surprised at the fast turn around.
I've ordered multiple times from Life Extension now and am very satisfied with the quality of the products, promptness of delivery, payment options, and the wealth of in general clearly written articles, all of which have references to applicable clinical research - very important. The only thing I can complain about, and it's very minor, is that even though LE has PayPal as an option, and PayPal will provide a vendor with the customer name, shipping address, email, etc. LE makes me fill all that in BEFORE I can click PayPal. I'm always going to check out as guest - I have literally hundreds of accounts across the Internet, the last thing I need is another one to manage. Please make it easier!
I had a great experience getting the suplement to my son. An amazing product. Thanks! I recommend 100%
Again, all good. I have pretty much ordered the same items over about 5 years as I run low on them. Occasionally I add another one or change details about one. Everything always arrives on time.
I have been using LEF before it was LEF so it has been a great pleasure to know it still exists. There```service is quick and products are exceptional I tend to buy too much and have to cut back some I love there magazine it helps me decide on products. Keep up the good business
The informative resources further enhance experience as a customer, making it easier to choose the right products for my individual needs.
I always buy online, but something happened with the mail, and I had to call, The customer service always is help full, They responded quicky. Exceeds all expectations!
Was recommended by a physician for the purity of the product. I have been happy with the price, shipping and quality so far.
It only took a few days. The report was informative, and with the help of AI, I was able to interpret the results. Now I can go to my doctor and bring with me to discuss. I highly recommend it, especially if you're monitoring something and don't want the added step of going to the doctor.
Answer: When supplementing with Life Extension products, please rest assured that you are taking the highest-quality products. In fact, Life Extension's quality control and quality assurance measures are regarded as the most stringent and advanced in the industry. Please note that we use raw materials that have scientific validation for dosage, safety, and effectiveness. All our raw materials go through stringent testing to meet our high-quality standards. Testing is performed for microbes, heavy metals, disintegration, potency, and quantity of active ingredients in the finished product. Testing methods are High-Performance Liquid Chromatography, Gas Chromatography, or ICP-Mass Spectrometry but other methods may be used. Only when raw materials meet Life Extension's specifications are they released for production. This information is available on our Certificate of Analysis (COA), which can be provided upon request.
Answer: Based on research studies, some effects were seen as early as 30 days with lasting effects seen after 90 days. We suggest following the study duration to determine efficacy. Nonetheless, the amount of time to see benefits can also be influenced by one's unique biochemistry, use of medications, and the extent of support needed. Biochemical individuality is the concept that each person's nutritional and chemical makeup is unique and that dietary and other needs, therefore, vary from person to person.
Answer: When supplementing with Life Extension products, please rest assured that you are taking the highest-quality products. In fact, Life Extension's quality control and quality assurance measures are regarded as the most stringent and advanced in the industry. Please note that we use raw materials that have scientific validation for dosage, safety, and effectiveness.
Answer: This varies depending on the individual's needs. For ongoing support, continuous use is suggested.
Answer: While our Life Extension Mix products are considered our most comprehensive multi-nutrient option, our Two-Per-Day Multivitamin is a great foundational, convenient, and budget friendly choice for customers.
We apologize that you did not receive the lab forms as expected and that the checkout process was not clear. Thank you for taking the time to provide us with your feedback so that we may share it with the appropriate department.