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Life Extension

Overview

Life Extension has a rating of 4.5 stars from 679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Life Extension most frequently mention customer service, high quality and fast delivery. Life Extension ranks 1st among Anti Aging sites.

service
136
value
6
shipping
6
returns
5
quality
5
This company responds to reviews on average within 10 days
How would you rate Life Extension?
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California
1 review
0 helpful votes
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Great products
April 15, 2025

I've been buying Lofe extension for over 15 years and happy with the quality and great customer service.
Also enjoy buying f the lab tests don't have to be requesting my doctor and prices reasonably.

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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Resolving lost shipment issue
March 19, 2025

I was impressed with the efficiency in handling my lost shipment. The Customer Service person I spoke to was friendly, kind, and effient. Since this is a rarity today I truly appreciate the way my problem was resolved.

Date of experience: March 8, 2025
Canada
1 review
0 helpful votes
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Always good products.
April 18, 2025

It's always easy to place an order and I have always been pleased with the products I have purchased.

Date of experience: April 8, 2025
New York
1 review
0 helpful votes
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MAGNESIUM L-Threonate works great
April 10, 2025

Since I ha e been taking it I fall asleep fast & stay asleep all night. I am able to do math in my head better than ever, & remember passwords better.

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
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Generally good
April 9, 2025

I try to add things to my auto ship, but it never works. I generally like the vitamins; they don't seem to contain ingredients that cause sensitives.

Date of experience: March 30, 2025
Tennessee
1 review
0 helpful votes
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Respect Your Customers 2.0
April 15, 2025

The collagen peptide itself is a quality product, but the jar arrived only half full, which is disappointing—especially at this price point. Competitor brands offer the same, if not better, quality with full containers for the exact cost. Additionally, after promoting your products, I discovered that all the affiliate links return 'Access Denied.' We rely on these commissions to fund our campaigns, so this issue needs to be resolved promptly. Thank you.

Date of experience: April 5, 2025
Pamela V. Life Extension Rep
1 week ago

Thank you for taking the time to provide us with your feedback, we have shared it with the appropriate departments. Please rest assured that the Collagen Peptides for Skin and Joints is filled by weight to provide a 30-day supply. Federal regulations mandate a certain font size on product labels. Thus, we cannot decrease the label size any further and the label size will determine the bottle size. Unfortunately, this can result in bottles that appear larger than necessary but are required to be in compliance with the current CFR (Code of Federal Regulations). For assistance regarding your affiliate links, please contact Commission Junction directly.

Washington
1 review
0 helpful votes
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Didn't work
April 29, 2025

My purchase wasn't available where I lived but they never contacted me to let me know nor canceled my order. They did only when I reached out. Really bad communication. I had a specific time window to get the labs done. It's just a bad experience on my end. Nothing against them.

Date of experience: April 19, 2025
Pamela V. Life Extension Rep
1 day ago

We sincerely apologize that you were not contacted regarding your order and have shared this feedback with the appropriate department. Thank you for taking the time to inform us of your experience.

Colorado
1 review
0 helpful votes
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Did not receive my full order, most missing.
April 15, 2025

It has been over a week and only about 1/6 of order received with no notice why and where the rest of my order is

Date of experience: April 5, 2025
Pamela V. Life Extension Rep
1 week ago

We are sorry to hear that you had not received your order at the time of this review. Please contact our customer service department at 1-800-678-8989 should you require any further assistance.

New York
1 review
0 helpful votes
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Easy but to order, but nothing is shipped a week later after order.
So not sure what is going on But probably next time I'll order somewhere with faster service.

Date of experience: April 5, 2025
Pamela V. Life Extension Rep
1 week ago

We are sorry to hear that you have not yet received your order. Our customer service team is available 24/7 to provide you with assistance and can be reached at 800-678-8989. Please give us a call and we will be happy to assist you.

Texas
1 review
0 helpful votes
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Dependable Excellence
April 15, 2025

The people are dependably knowledgeable they are so helpful in answering my questions
The promptness of delivery is second to none
That's why I've been a customer for years

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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Excellent
April 16, 2025

Always more than satisfied with Life Extension!
The products are always delivered on time and are the best quality

Date of experience: April 6, 2025
New York
1 review
0 helpful votes
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LEF is mostly perfect
March 11, 2025

I was upset that products are discontinued without enough information. For example, you don't seem to have Endothelial Defense or Cosmesis Neck Rejuvenating cream any more. Also Cardio Peak used to have Hawthorne with the Arjuna but now it's just gone.

Date of experience: March 1, 2025
New York
1 review
0 helpful votes
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My mistake, LE made it ok
March 11, 2025

I forgot to revise my auto-ship delivery like I do every month and got the notification that the order was placed. There were items I didn't need yet. I immediately called customer service and they canceled my order and were very polite and efficient

Date of experience: March 1, 2025
Louisiana
1 review
0 helpful votes
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Great Deals
April 15, 2025

Posative experience. Needed certain type of vitamins and found them at Life Extensions. Way better that Amazon.

Date of experience: April 5, 2025
Virginia
1 review
0 helpful votes
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Fast shipping!
February 25, 2025

First "test" order with this company based on co-workers advice. Shipping was amazingly fast. I have only been taking vitamins/supplements for a few days, so too early for a definitive review, but so far so good.

Date of experience: February 15, 2025
California
2 reviews
0 helpful votes
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Great company
February 25, 2025

I have been a Life Extension customer for so many years I can't remember! They always have great products and great articles on various supplements to help me decide which supplements to buy. I started using auto ship a few months ago and that has made keeping up with when to order supplements so much easier.
I highly recommend this company.

Date of experience: February 15, 2025
Michigan
1 review
0 helpful votes
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Excellent, products and service.
March 4, 2025

Easy to use website. Clear selections as to if you are only doing a one time purchase or want the product on a monthly cycle. It's easy to adjust to much you need if you are needing more or less product. Discounts are great and you always get the lowest price being offered at the time.

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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I've been a customer for decades and am increasingly frustrated by the time it takes to compare one product to another. For example, I look up vitamin c and get 10 options. I have to then click multiple times to get the supplement facts on a few, take handwritten notes, compare and then choose one.
With ever-increasing options, this takes a lot of time. Why not use AI and be able to choose 3 supplements and be able to compare them side by side? This would be a game changer for me and many others!

Date of experience: February 15, 2025
Pamela V. Life Extension Rep
2 months ago

While we do not currently offer this feature, we love to hear what can make the website experience easier for our customers! Thank you for taking the time to provide us with your feedback, we have shared it with our web development team for review.

California
1 review
0 helpful votes
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Haven't received package yet
February 25, 2025

I ordered about a week ago four different supplements that I buy from LE from time to time. The order went fine. But the shipping to California is ridiculous. It is so slow! That's why I buy LE supplements on Amazon throughout the year. I get the shipment within a day or two. So I did it this time but I won't order direct from LE especially in the summer months when the heat outside could affect the product. I'm hoping the package will arrive today. It has been stuck in California up north for the last few days...

Date of experience: February 15, 2025
Nevada
1 review
0 helpful votes
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I DID NOT RECEIVE MY ORDER
April 1, 2025

I can't. My supplements never arrived so tuere is no way I can provide feedback. I have never had this problem before. Please provide phone number so I can talk with customer service about it.

Date of experience: March 22, 2025
Pamela V. Life Extension Rep
4 weeks ago

We are very sorry to hear that you did not receive your order and our team is happy to help you with a resolution. Our customer care department is available 24/7 at 1-800-544-4440.