Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
This company is horrible. Multiple charges not approved by myself. They have probably taken close to $100 of my money without my consent. Customer service is zero help. Everyone--REPORT THEM TO THE FEDERAL TRADE COMMISION. I have already logged my complaint so they can investigate this fraudulent company further.
And If you're reading this Better Me the latest complaint I filed is ID#*******
I have tried and failed so many times in the gym and felt totally deflated - stumbled on BetterMe and life changing, I have yet to see the weight change, but the feeling that each day I have a workout done is for now amazing, I can do it at the times of the day that work for me so unlike the gym and other places I have tried this fits my lifestyle and within the app, has articles, information and a very supportive non intrusive way of food reminding and recording and the other day I discovered the recipes all tailored to my gluten free needs- this is a massive bonus personally- I believe the weight reduction will come, the body shape will appear, the clothes will fit better and for now the fact that every day I have a workout, its there waiting, I can do an extra one if I want of have time, and so for the first time (Im 56) I am succeeding in sticking with a fitness programme which is as much for me mentally as it is physically - thank you
Your video is very well made. Very easy to follow. That's why I like better me so much. However, I personally feel that the main exercise time is short.
Hello!
Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. You can open the BetterMe app and go to the Training/Workout tab. There you can find a wide variety of exercises. Feel free to select the ones that suit you best and try out new ones.
All the best, Team BetterMe
After years of doing WW, I decided to try something else as I was tired of an unreliable app and I am not into weight loss medication. I joined Better Me because it provides a tracking mechanism for your food and you have access to workout routines you can easily do at home. But Better Me is so much more than that: the app works great, there are daily articles to help you adjust your mindset and contribute towards a better mental health, you can log your food, water, and weight; and there are plenty of workouts to choose from. Don't know what to eat? Check out the Meal Plan section. Not really into working out? The variation of workouts is endless from Pilates to traditional fitness workouts, but also dancing, workout for seniors, post-natal workouts, etc. The basic plan comes with plenty of support, but you can also tailor it to your specific needs with a pay as you go options. Truly happy with the results because I am not just losing weights, I am also sculpting my body and adding some muscles.
Helps me get moving. It's been a struggle to stay active and find at home workouts that don't go too long. This helps me do different things and gives me clear instructions on how to do them.
Keeps you on track. Only takes a couple minutes a day - fits perfectly in with my busy lifestyle! Plus a fun way to get in shape and gain more energy.
It's only been a couple of days since I started using better me but I'm enjoying it so far, I think it's definitely an app I can create and keep a routine with. I have high hopes
I've been using BetterMe for a few days, and I have enjoyed the variety of exercises. I'm unable to do a few of the exercises well but I give it my best. I'm hoping I'll improve with time.
Could have just watched YouTube videos but this tailors a program of exercises you wouldn't dream of including and strangely motivates you to complete whatever they are! Spot on
Only on day 3 but it's been great! Only takes a few minutes or if you're day (and I actually feel something, sore muscles, ha!) the next day! So far so good!
I wasn't sure this was going to work for me. But I'm having a great time working with this. I feel energized after a workout. Think I'm going to move to mid day workouts.
Hello! Thank you for your feedback. Great to hear that you are enjoying your fitness routine with BetterMe. Keep up this way! Our team is always here to support you and share some tips & tricks on app usage. Feel free to contact us via care@betterme.world at any time. Kind regards, team BetterMe
I was sceptical about Chair Yoga, but so far I have been able to follow the exercises and gain benefit from them. Just need to get a new chair more suited to the activity!
It's been amazing so far, not only does it target the correct gluteus muscles it helps with stretching as well! I look forward to continuing and seeing the results!
So far I've been very impressed with the workouts. They get me sweating which is what I need, I feel like I'm really doing something! I am very pleased!
It is easy to use and has a lot of tools available. There are a lot or workouts too which is great. Workouts can be selected based on preferences. Great app
I've just started using the app. So far I'm liking everything it has to offer. Will update after I've been using it for a while to give a more detailed review.
Ik ben net begonnen, mijn eerste ervaring is dan ook goed!
I'm 70 and love chair yoga. I feel great when finished and energy all day.
I'm a out of shape fat a** and this program is so easy to use! I use it everyday! I do what I can for right now! I know I'll get there. This truly is great app no BS! THANK YOU
Well explained and the exercises definitely work! I'm using it to gain a bit of strength before signing up to the gym and short workouts if I don't have a lot of time and it's definitely working!
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Hello, Taylor!
We’re sorry for your less than satisfactory experience and hope you will accept our sincerest apologies. Our team is always glad to assist our customers as we did in your case. Your email request was addressed and satisfied within the same day on Friday last week.
If you have any additional unresolved requests, please reach out to our support team directly at care@betterme.world or send us an email in the same thread (ID#1245783). Have an awesome day!
Kind Regards, Team BetterMe