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Lasta has a rating of 4.6 stars from 803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lasta most frequently mention weight loss, meal plans and water intake. Lasta ranks 5th among Mobile Applications sites.
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The slow yoga flows are perfect for mornings when I wake up drained or stiff. They warm my joints gently, help clear my thoughts and set a peaceful tone for the entire day. It feels like easing myself into movement rather than forcing it.
The original problem: Autorenewal occurred for $100. Called immediately to inform Lasta I did not want to renew. Were never issued any warnings in the weeks leading up to the auto-renewal
Lasta refused to issue a credit. Be careful when you sign up. READ THE FINE PRINT. Mark your calendar before renewal date. Most reputable vendors will acknowledge one's desire not to renew and issue a stop & credit. They did not. Very disappointing.
Wrote a review on Trust Pilot site and Lasta replied quickly... implying they'd remedy the billing problem. We followed their instructions to provide contact details so they could issue a credit to resolve the problem. They never reached out to us.
Cynically, one might believe they posted a reply Trust Pilot to imply to the public they'd fix things. Optimistically, one might assume they're just slow and will eventually fix things. Very disappointing customer service
Due to their lack of follow-up, our 3rd attempt was to reach out via their support email address. This time they issued a reference # ******* with a commitment to resolve in 2-3 business days. It's been 7 business days.
Again, key take aways – no sincere or timely follow by customer service and READ THE FINE PRINT so you don't get hit with auto-renewal without any warnings like reputable vendors provide.
Dear Jared,
Thank you for your feedback. We’re sorry to hear about your experience. To help us resolve this quickly, please provide us with more details, and you can also reach us directly at reviews@lasta.app so we can review your account and assist you further.
Trustpilot reviews
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Lasta: Your Wellness Coach logo
Lasta: Your Wellness Coach
Gwendolyn Funk
0 reviews
CA
Rated 1 out of 5 stars
4 hours ago
TOTAL SCAM, chat bot customer service, they'll steal your $$$ and ignore your concerns. Don't join and lose your $$$.
I signed up with hope of better health and a plan to follow but immediately injured myself and my cheap trial period passed. No big deal, it was only a $13.15 charge, or so I thought. When I checked my statement I realised I'd been charged twice, and oddly a slightly different amount $13.71, two minutes after my initial purchase. The kicker came when it was renewed early, for another $41.66 despite me never having signed in and despite cancelling it. My attempts to address the two separate issues seemed to be responded to by AI/chat bot. They told me I signed up for two courses. I definitely didn't and I see others have had this issue as well. All attempts to resolve were empty responses with no resolution and all times bot didn't address the questions I asked. The renewal fee came early and despite being charged I was locked out of the account. I checked multiple times to try to access it. I informed the company of this several times and my emails were ignored. So, I never got a chance to use it. It might be great, but it just screams scam and horrid customer service when you've paid and don't have access to the app, and it is clear you arent reaching an actual person. Don't waste your money and get scammed like I did. I wish I'd read reviews previous to signing up. I hope this saves someone the stress, headache, and lost money experience I had.
Dear Gwendolyn,
Thank you for your feedback. We’re sorry to hear about your experience. To help us resolve this quickly, please provide us with more details, and you can also reach us directly at reviews@lasta.app so we can review your account and assist you further.
I appreciate that the app encourages progress at my own pace. The workouts feel safe, gentle and supportive, and that transformed the way I think about exercise. It finally feels like something I want to do, not something I must do.
Thank you for sharing this. 💛 That’s exactly what we hope for—movement that feels safe, supportive, and something you want to return to. Going at your own pace is real progress, and you’re doing it right.
Whenever I feel overwhelmed, a short calming session brings me back into balance. It grounds me and helps me feel present again.
Thank you for sharing this 💛 We’re so glad the calming sessions help you reset and feel grounded. Those small moments of balance really make a difference, and we’re happy to be part of that support.
The short Pilates sessions bring gentle warmth into my mornings. They only last a few minutes but somehow manage to wake up my muscles and prepare my body for the day without exhausting me.
That’s fantastic! 🌟 Short, gentle Pilates sessions are perfect for waking up your body without wearing you out. Keep it up—you’re starting your days strong! 💪✨
The step tracker motivates me without pressure. Watching the numbers slowly rise feels encouraging and gave walking a new sense of enjoyment.
That’s wonderful! 🌟 It’s great that the step tracker motivates you in a positive way and makes walking more enjoyable. Keep tracking—you’re making amazing progress! 🚶♂️💪
Chair yoga before bed helps me unwind and fall asleep more easily. My body relaxes deeply and my mind settles naturally, making my evenings calmer.
That’s fantastic! 🌙🪑 Chair yoga is a perfect way to relax and prepare for restful sleep. Keep it up—you’re creating a calm and healthy evening routine! ✨💤
The app motivates me with calm, warm reminders. The routines help me feel balanced physically and emotionally without creating guilt or pressure.
That’s wonderful! 🌟 Gentle reminders and balanced routines make staying consistent much easier. Keep going—you’re doing amazing! 💪✨
I love that the exercise plans shift depending on my energy. When I am tired, the app gently suggests lighter movement instead of pushing me too hard, and on days when I feel good it gives me something more active.
That’s fantastic! 🌟 Adaptive plans that match your energy make staying consistent so much easier. Keep following your body—you’re doing amazing! 💪✨
Lasta feels like a supportive companion rather than a typical fitness app. The soft reminders, calm visuals and friendly tone make the whole experience feel emotionally grounding as well as physically helpful.
That’s wonderful! 🌟 Lasta’s gentle approach makes fitness feel supportive and grounding, both for your body and mind. Keep enjoying the journey—you’re doing amazing! 💪💛
Adding small movements throughout the day makes my body feel awake and prevents stiffness from building up. These tiny moments help me stay connected to myself.
That’s fantastic! 🌟 Those small movements really add up, keeping your body awake and your mind connected. Keep it up—you’re doing amazing! 💪✨
The combination of step tracking, mood notes and hydration reminders gives me a clear overview of my wellbeing. It helps me understand what supports me and what drains me.
That’s wonderful! 🌟 Tracking steps, mood, and hydration together really gives a full picture of your wellbeing. It’s great that it helps you see what supports and drains you—keep using it, you’re doing amazing! 💪💧🧘♀️
The support team cleared up my subscription confusion in a way that felt calm and reassuring. They explained every detail with patience, made sure I understood what happened and handled everything so smoothly that the whole issue disappeared almost instantly. It made me feel respected and taken care of.
That’s fantastic to hear! 🌟 It’s great when support feels calm, clear, and reassuring. We’re glad the team made the process smooth and helped you feel well taken care of. 🙌
The chair yoga program helped me completely rethink how I approach movement. It is gentle, calming and loosens the tension I have carried for years. I use it on mornings when I wake up stiff or overwhelmed, and it helps my body ease into the day without any strain. My back feels more supported, my mobility keeps improving, and for the first time exercise feels approachable instead of stressful.
That’s wonderful! 🌟 Chair yoga is such a gentle and effective way to ease tension and improve mobility. It’s fantastic that it’s helping you start your day feeling supported and stress-free. Keep it up—you’re doing amazing! 💪🪑✨
The support team impressed me with how quickly they fixed my billing problem. They explained everything clearly and treated me kindly, which made the whole situation feel simple and positive.
Thank you for sharing! We’re glad the gentle prompts, breathing flows, and slow movements are helping you feel calm, safe, and confident. And we’re happy our support team could resolve your billing issue smoothly—we’re always here to help 💛
The slow controlled movements make me feel safe in my body. They reduce my fear of injury and build confidence in a steady, comfortable way.
That’s wonderful to hear. Feeling safe and confident in your body is real progress—steady, calm movement truly builds trust over time.
Short breathing flows clear my mind quickly. They help me calm my thoughts, release mental tension and refocus with surprising speed.
So glad to hear that. Simple breathing can make a big difference—quick, calming, and effective. 🌿
The gentle prompts throughout the day helped me make healthier choices without feeling overwhelmed. A tiny nudge to stretch, breathe or drink water feels manageable and keeps me on track without stress.
That’s wonderful to hear 🌿 Small, gentle nudges really do make a big difference. We’re glad it feels supportive and stress-free—exactly how healthy habits should feel.
Perfection doesn't matter anymore. Lasta taught me that "good enough today" is real progress. The weekly analytics help me see the big picture instead of obsessing over tiny missteps.
That’s such a healthy shift in mindset! 🌟 Seeing progress as a whole—not day-by-day perfection—is exactly what makes change sustainable. “Good enough today” truly adds up. Keep embracing that big-picture approach—you’re doing amazing. 💛
Answer: Dear Michele, we will definitely help you. Please provide your email address with which you registered for Lasta.
Answer: Hello! We can't identify your account from the email you provided. Please write to reviews@lasta.app and we will help you
Answer: They are a scam Block them with your credit card comp
Answer: There is no order number They are a scam Block them on your credit card
Answer: They are a scam Block them with your credit card comp
Thank you for sharing this. We understand how demanding work schedules can make consistency difficult. Lasta is designed to be flexible, so even short sessions or gentle movement on busy days still count as progress. Whenever your schedule allows, we’ll be here to support you at your own pace.