On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It has everything I need on one app. I really love it. I don't have to go to other apps to do what I need to do. It has my workouts, my water intake, my steps, even how I'm feeling. It's a pretty great app. And the workouts are fast and easy. I am happy.
Ich war vorher immer skeptisch, wenn ich die Werbung gesehen habe, wollte es aber unbedingt ausprobieren.
Jetzt ist Wand Pilates zu einer meiner täglichen Routinen geworden und wird es auch bleiben.
Great workout, with option to customise and also add on extra workouts. Only a few days in, but feeling that the workouts are fun and affective
When I work 50 hours a week. BetterMe is a good start to a healthier life style.
I'm in my first week and have been thrilled with my personal coach's support and encouragement. He has great ideas to share and shows great care in his questions and comments. Way better experience than I was expecting!
I love the short workouts made specific for me and that I have all the information in one place from water consumption, to calories, to workouts, to how many steps I took today. It makes it easy to keep on top of it all.
My coach was there for me during my free trial, but he seemed to be in a different time zone to me as there was always a long delay with our chat. I cancelled this as at nearly £100 was not an option.
I am still on the trial period with the rest of the app, which seems to be going ok. Lots of good exercises which I can do
I'm only on day 3 but it really is a great fitness routine it gives me the courage and motivation to get up and work out!
I am the type of person who has a hard time starting a program. I started Betterme this week, and so far have kept completely with it.
Exercise was great, found out how unflexible I am, and also found a lot of new small muscles.
Pensé que la experiencia sería diferente, pero me sorprendió que con tan pocos minutos tu cuerpo reaccione y sienta la diferencia, ultra recomendado
Looking for an easy nutrition and workout app that gives me more selection and variety? Want to have a personal coach to guide you to your better self? Then BetterMe is it.
I opted to start without a personal coach to get a handle using the app but I love how easy it is to add a coach or a new package to tailor it to your needs and progress goals.
I used to be a very active person. I was an athlete way back in the day. I loved playing volleyball, basketball and was up for anything. I even became a fitness instructor at our rec center. Later I found out I had to have a spine surgery and it really slowed me down, but I pressed on. Then I was told I had to have another spine surgery to correct the first one, which apparently didn't take. It was then that I became scared to work out. I only did walking and stretching. I decided to do this program because it seems safe and beneficial. I want to regain my strength and balance back. And get back some nice toned muscles. I'm only a few days in but I appreciate the reminders and the support. I'm learning that working out does not have to be some kind of blood sweat and tears journey, rather than a my own personal journey to improve myself. I feel hopeful. 😊
This app is super easy to use and has quick workouts to fit into any busy schedule. Definitely helps me with accountability because I know I can complete them quickly and feel better.
So far the past few days have been tough but exciting, it's been great challenging myself to have a better lifestyle and I have enjoyed the work outs looking forward to the results
I downloaded this app a couple of days ago, prepared everything I needed for my home training in that night and everything was so smooth and easy. I am a person who works a lot and doesn't have time to hit the gym, but this app made training so easy for me, I even finish everything tired, so I think it will work (and is working) perfectly for me.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe