Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
It gives you a challenge when your working out because I haven't been in shape lately and using this app gave me a sense of hope to get my body right even though I'm small I still feel like I'm not physically fit. I don't remember the last time I did a situp or pushup 😅
It's been tough, but I am already seeing some results.
I'm a single mom of 2. I work in commercial and residential garage door installation. I felt like all of my muscle Groups were not being targeted and that I was becoming unbalanced in areas. Waste down. My corps has always been a weak area for me. So I enjoy that this apple lets me target itMy core has always been a weak area for me. So I enjoy that this app lets me target it. The workouts are short and easy. And I control intensity. I also control when I can do it. It's nice to be flexible, especially with my busy schedule.
It's fast. I finish it before i get bored, feel my leg muscles a lot, but no changes in my weight so far, because it's only 5 days and i need to eat better also.
Omg…just noticed it my account that has been subscribed on this i dont know when but, in my account see it from September thats the only i can open in my account, but know since I subscribed them…i dont know this i never open o used there account because i dont know this …today they deduct me without my knowing $139.99+42 and course me a lot without knowing this kind of stuff….i want my money back every thing you charged in my account…
Hello! Thank you for your feedback.
Please be informed that all our plans are based on a subscription. Each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand.
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It does not over do it! It does not take up a lot of my time and I can do it right from home. No need to find a baby sitter and take time to drive to a gym. My legs do hurt a lot but it's only because I am not in shape and even the little bit is of exercise and using different muscles I am not use to using will hurt for a while! Over all it's worth it and I enjoy it.
It has been a long time since I have done any exercising of this kind, and I really like the novice 10 minute intoduction with baby steps back to cardio health. The moves were easy, the steps were cardio, and then it slowed down with stretches.
I will continue this daily as I move into cardio health!
I like the fact that I'm able to choose exercices that I can do with only a yoga mat and a chair, and not even 25 minutes training (including warming ups, exercises, and post exercises stretching). I feel better, more energetic, more powerful, and it's only been a week. Thanks BetterMe
The flow of the workouts needs to be improved. It's a lot of switching from the floor to standing and back to the floor but with only a small amount of time to get set and learn what you're supposed to be doing; so it's hard to get repetition in to where you feel like you actually worked out.
I made a request since January to Unsubscribe me and I also tried to do it myself but apparently it didn't work as my card is still being charged. There has been a total neglect to my request. I should be able to cancel without so much complications if they really do care. I do not recommend BetterMe to anyone, due to the total neglect and for not being transparent with cancelation procedures. It should be as easy just as for registration.
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I enjoyed it. Challenged me to move and i feel better after each session
I love the small bite workouts. Each one leaves me feeling like I got a solid workout in and then gives me the option to do another. I love the small time frames for each workout I always have 15 minutes to spare and sometimes 30min workouts seem daunting but I have been completing 2 of them a day so clearly I can do it
So far the app is perfect, even the exercises are effective and anyone can start doing it and make some changes in themselves
I'm on day 4 of the 28day plan and something is happening. I got skinny fat after an injury and can't do certain movements. With this app I have been able to keep up with the exercises and after only 4 days I can see and feel a change. I'm happy to have started and I'm motivated to continue!
This was my first time using betterme, and I am a definite newbie. Seems like a good place to start. I was able to keep up, and do the whole ten minutes, which I was sure I could do. But I did, it was easy to follow, and I think might be what I've been looking for. We shall see.
The workouts are amazing. Although the workouts are short, I can feel them in the parts they are targeting. Short does not mean easy! I am eager to get to the end of the program so I can see how my body and mind are transformed.
The app is easy to use but it only allows you to complete one daily plan per day. If you miss a day or two and try to do the workouts after the day, you can only complete one days workout at a time. You should be able to do any of the missed workouts any day to be able to get caught up to the current day.
I like the workout routines on the App, the only down part is that there is too little transition time between the exercises. Some are on the floor and other on the wall. They need to extend the transition time to stand up and go on the floor.
I am only on day three but I love the fact that as soon as I purchased my plan, I immediately was able to download the app. The workouts are fairly easy for me (so far) but was impressed that at the end of my workouts there were more workouts for me to do, if I wanted to (I did not due to time constraints). I like the music and the explanations are clear.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
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Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Hello! Thank you for your feedback. Together with determination and consistency, you will achieve wonderful results. Our team is here to support you along the way. Kind regards, team BetterMe