BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
I signed up for 3 months of this app assuming that if it did not meet my expectations that I would be reimbursed. The first day I had it I was instantly dissatisfied and requested my money back. They refused to return my money because I didn't meet their qualifications of a refund. Instead of a refund they expect me to give them feedback so that they can improve their service. Basically for $40 I get the chance to give them feedback to make their services better? So for one hour of use it cost me $40! It's a ripoff and a scam, I wouldn't recommend anybody trust them.
После родов набрала лишних 18 киллограмм, а с маленьким ребенком в фитнесс клуб особо не походишь, и голодом себя морить не вариант. Установила приложение BetterMe, и прям душа радуется, тут есть все- и упражнения, занятия, и диета, и полезные советы.- в общем все что нудно искать по разным сайтам и приложениям, все здесь есть. Это очень экономит время! Время на занятия уходит мало - всего 15 минут, но уже через месяц я ощущаю положительные результаты в весе!
Здравствуйте!
Спасибо за ваш отзыв. Мы действительно рады видеть, что вам нравится то, что предлагает наше приложение, и вам нравится заниматься с BetterMe!
Всего наилучшего, Команда BetterMe
This great journal. In my spare time I read and study. Helps to be self-confident, find your goals. There are different lifehacks for health! Very interesting!
Hello, Mazi!
Thank you for your feedback, and thank you for choosing BetterMe.
Kind regards, Team BetterMe
Iwish this website would spread like a wildfire. People need to be able to get a second opinion on websites that just don't seem legit. From hat websites that won't let you leave reviews unless it's positive, to scam real estate websites, Sitejabber has helped me keep other people from making the same mistakes I have, and at the same time, allowed me to avoid websites that already have poor reviews on here.
It can be used for good feedback as well, of course! So leave a site you really trust a good rating :)
Hello!
Thank you very much for your 5-star review!
Kind Regards, Team BetterMe
приложение BetterMe, очень порадовало меня! Я раньше никогда не сталкивалась с таким полезнейшим приложение. оно помогло мне привести себя в форму. Здесь я нашла даже гораздо больше чем искала! Хорошие упражнением для начала продуктивного дня и медитации!
Здравствуйте, Катерина!
Спасибо, что поделились с нами своим мнением. Мы очень рады слышать, что вам нравится наше приложение, и надеемся, что оно поможет вам в достижении ваших целей в фитнесе.
С уважением, команда BetterMe
I liked the app very much. Thanks to the selected course of exercises and a special program from fitness trainers, I managed to collect unwanted pounds and improve my health. In order for the body to be in good shape and not to be bothered by breathing after passing several kilometers - this program is necessary for everyone. I advise everyone to use the program for everyday life.
Hello there!
Pati, thank you very much for the kind review. It's awesome to hear the app is so useful to you :)
Kind Regards, Team BetterMe
This app stands out from others. I have been looking for a weight loss app for a long time and was very happy when I found it. The interface is very nice. Meal plan, calorie and weight counting, pedometer, workout plans and all this in one application! It seems to me that this application can replace your gym and trainer. If you are a social phobia or you just like to exercise at home. Everything adjusts to you, it only takes a little effort and willingness to act. I lost 3 kilograms in 2 months, but I did not always adhere to the specified diet. If everything is done correctly and do all the workouts then the results will be better!
Hello, Polly!
Thanks for sharing your feedback. We're really glad to see you like the features of our app. Keep up the good work.
Kind regards, Team BetterMe
I have used better me application for a long time (about 1 year). It attracts me greatly because of a big choice of different exercises, including yoga and fitness menu on each taste. I pay around 20 minutes for home fitness every day and already have achieved good result for me - minus 8 kg! I can advise it for everyone, who wants to be fit.
Hello, Katerina!
We are so happy you have found us, and are thrilled we are a part of your fitness plan!
Kind Regards, Team BetterMe
I purchase it morning and after check their services I didn't like. So, I asked them to cancel and refund me. I didn't use the service. They said that it is not possible. How can we believe in this type of company if in less than 24h I asked to cancel the service and they said nope. I don't believe in this company
Hello, Fabi!
Thank you for sharing your concerns with us.
We are always willing to assist our customers in any way we can, but, unfortunately, there are rules and regulations we cannot ignore while handling various requests, including billing/refund issues. Because before purchase, the user accepts and agrees to all terms and policies as well as the refund policy.
Please, note that the app itself is free to install. Our customers can check what features BetterMe offers without payment. This way one can decide whether it's worth trying.
Our priority in BetterMe is to make everything possible to help our customers stick to their initial goals. Our team has been trying to contact you by email for quite some time. Could you please reply, so we could provide you with further assistance? We are waiting for your response!
Kind regards, Team BetterMe
At work, I constantly sit at the computer, there is always not enough time for the gym. I started to gain weight. And the BetterMe app became my lifesaver. I even became somehow more disciplined. I revised my diet, eliminated carbohydrates, eat more vegetables and fruits, in general, I try not to violate the recommendations for proper nutrition. With training, it will be more difficult, it is very difficult to force yourself to practice. But when I look at the fit girls who show how to do the exercises, I immediately pull myself together, and I repeat, I repeat. So far only 2 months, minus 2 kg, but I do not give up, in general, a decent application, I recommend.
Hello!
Thank you so much for your feedback, Olha, that's great. We wish you the best of luck (and determination) in achieving your fitness goals.
Kind regards, Team BetterMe
This application was recommended to me by my friend. At first I was skeptical about him. But literally after 5 workouts I noticed the result. The Decreased has gone by 3 kilograms. And continues to leave now. Training really works wonders! I chose the program taking into account my daily routine and my workload. I recommend it to everyone!
Hello!
Thanks so much for your feedback, Bob. We hope you'll achieve your fitness goals with our app.
Kind regards, Team BetterMe
Hello! I use this diet program at the moment. A very effective weight loss system. I found a lot of useful things for myself. And my flanks were lost due to this diet. I can recommend this diet for people who have problems with fat flanks. I'm not talking about the stomach., he left quickly, in about two weeks.
Hello, Angel!
Thank you very much for sharing your feedback. We are so happy to hear our app is of great use to your needs.
Kind Regards, Team BetterMe
This is the best application for me, I could not or did not want to lose weight for about 2 years? But then I decided and started for looking applications, all that I came across were very boring and not interesting, letnisay the same type, but after I found this application, mine life slowly began to change for the better, because losing weight had a very good effect on me, it's seems to me that it was not only me, but also help, apparently this application give me the help that I needed, a very cool application
Hello, Devid!
Thank you for your kind words. We are glad that you are enjoying BetterMe. Thing is, a 3-star review is still considered negative feedback. Would you share with us what can be improved on our end in order to get 5 stars from you?
We will be looking forward to receiving your response at care@betterme.world.
Kind Regards, Team BetterMe
It's great application I have ever met. Convenient in use. There are lots of new useful information for me and recommendations that are given by professionals. They really work and as a result now I am happy to look in the mirror again. I will recommend it to my friends too. Really enjoyed and satisfied.
Hello!
Tom, we are really happy to hear that you had a great experience with BetterMe :) Have a great day!
Kind Regards, Team BetterMe
It's a great platform for consumers to find trustworthy online companies and avoid fraud. I recommend it to everyone. Consumers can easily create Sitejabber accounts to rate and review online businesses using an overall star rating as well as criteria such as service, cost, shipping, returns and quality.
I personally like everything. There are really a lot of different workouts here and I found a suitable option for myself. I already see good results and that means I am very happy. Plus, there is also excellent motivational support. This gives me the strength not to stop there, but to go only forward, as they say.
Hello!
Thanks so much for your review, Monica, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer.
Have a great day, Team BetterMe
Хороший сайт, удобный, соответствует всем кретериям. Мне очень понравился, спасибо вам за создание такого сайта!
Здравствуйте!
Благодарим вас за отзыв и благодарим вас за выбор BetterMe. Хорошего дня, Анастасия!
С уважением, команда BetterMe
They might have gotten a little better than when Odin reviewed it but they still, lack administration as he stated. I have submitted, a lot of issues and they rarely bother checking on things. This could really be, a great service if they would get their act together."The fact that it's threadless".
Hello, Theodore!
We'd be grateful if you told us more about why BetterMe didn't live up to your expectations at care@betterme.world. Your feedback will help us become better, and by looking into the matter, we could find ways to help you.
Kind regards, Team BetterMe
After giving birth, I got fat, I could not lose weight. I was depressed due to being overweight, and one day I found this app. Thanks to this application, I was able to lose weight, and most importantly, I learned how to eat right. When I have free time, I go in for sports, do various physical exercises. Thanks a lot.
Hello!
It is so nice to hear about your positive experience, Marcia! Thank you for sharing your feedback.
Kind Regards, Team BetterMe
English: I recommend this company, as I have lost 8 kg here. There is proper nutrition and exercise for every taste. If you follow everything as it is written in Betterme. It's great to lose weight. Thanks!
Hello!
Thank you for your feedback, Anna, we are glad you like the app!
Kind Regards, Team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Hello, Jamie!
Thank you for making us aware of this situation. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
Please be kindly informed that we have found your request - please check your Inbox for details. We hope you have a lovely day and we look forward to hearing from you.
Kind regards, Team BetterMe