BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
I purchase it morning and after check their services I didn't like. So, I asked them to cancel and refund me. I didn't use the service. They said that it is not possible. How can we believe in this type of company if in less than 24h I asked to cancel the service and they said nope. I don't believe in this company
At work, I constantly sit at the computer, there is always not enough time for the gym. I started to gain weight. And the BetterMe app became my lifesaver. I even became somehow more disciplined. I revised my diet, eliminated carbohydrates, eat more vegetables and fruits, in general, I try not to violate the recommendations for proper nutrition. With training, it will be more difficult, it is very difficult to force yourself to practice. But when I look at the fit girls who show how to do the exercises, I immediately pull myself together, and I repeat, I repeat. So far only 2 months, minus 2 kg, but I do not give up, in general, a decent application, I recommend.
Hello!
Thank you so much for your feedback, Olha, that's great. We wish you the best of luck (and determination) in achieving your fitness goals.
Kind regards, Team BetterMe
This application was recommended to me by my friend. At first I was skeptical about him. But literally after 5 workouts I noticed the result. The Decreased has gone by 3 kilograms. And continues to leave now. Training really works wonders! I chose the program taking into account my daily routine and my workload. I recommend it to everyone!
Hello!
Thanks so much for your feedback, Bob. We hope you'll achieve your fitness goals with our app.
Kind regards, Team BetterMe
Hello! I use this diet program at the moment. A very effective weight loss system. I found a lot of useful things for myself. And my flanks were lost due to this diet. I can recommend this diet for people who have problems with fat flanks. I'm not talking about the stomach., he left quickly, in about two weeks.
Hello, Angel!
Thank you very much for sharing your feedback. We are so happy to hear our app is of great use to your needs.
Kind Regards, Team BetterMe
This is the best application for me, I could not or did not want to lose weight for about 2 years? But then I decided and started for looking applications, all that I came across were very boring and not interesting, letnisay the same type, but after I found this application, mine life slowly began to change for the better, because losing weight had a very good effect on me, it's seems to me that it was not only me, but also help, apparently this application give me the help that I needed, a very cool application
Hello, Devid!
Thank you for your kind words. We are glad that you are enjoying BetterMe. Thing is, a 3-star review is still considered negative feedback. Would you share with us what can be improved on our end in order to get 5 stars from you?
We will be looking forward to receiving your response at care@betterme.world.
Kind Regards, Team BetterMe
It's great application I have ever met. Convenient in use. There are lots of new useful information for me and recommendations that are given by professionals. They really work and as a result now I am happy to look in the mirror again. I will recommend it to my friends too. Really enjoyed and satisfied.
Hello!
Tom, we are really happy to hear that you had a great experience with BetterMe :) Have a great day!
Kind Regards, Team BetterMe
It's a great platform for consumers to find trustworthy online companies and avoid fraud. I recommend it to everyone. Consumers can easily create Sitejabber accounts to rate and review online businesses using an overall star rating as well as criteria such as service, cost, shipping, returns and quality.
I personally like everything. There are really a lot of different workouts here and I found a suitable option for myself. I already see good results and that means I am very happy. Plus, there is also excellent motivational support. This gives me the strength not to stop there, but to go only forward, as they say.
Hello!
Thanks so much for your review, Monica, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer.
Have a great day, Team BetterMe
Хороший сайт, удобный, соответствует всем кретериям. Мне очень понравился, спасибо вам за создание такого сайта!
Здравствуйте!
Благодарим вас за отзыв и благодарим вас за выбор BetterMe. Хорошего дня, Анастасия!
С уважением, команда BetterMe
They might have gotten a little better than when Odin reviewed it but they still, lack administration as he stated. I have submitted, a lot of issues and they rarely bother checking on things. This could really be, a great service if they would get their act together."The fact that it's threadless".
Hello, Theodore!
We'd be grateful if you told us more about why BetterMe didn't live up to your expectations at care@betterme.world. Your feedback will help us become better, and by looking into the matter, we could find ways to help you.
Kind regards, Team BetterMe
After giving birth, I got fat, I could not lose weight. I was depressed due to being overweight, and one day I found this app. Thanks to this application, I was able to lose weight, and most importantly, I learned how to eat right. When I have free time, I go in for sports, do various physical exercises. Thanks a lot.
Hello!
It is so nice to hear about your positive experience, Marcia! Thank you for sharing your feedback.
Kind Regards, Team BetterMe
English: I recommend this company, as I have lost 8 kg here. There is proper nutrition and exercise for every taste. If you follow everything as it is written in Betterme. It's great to lose weight. Thanks!
Hello!
Thank you for your feedback, Anna, we are glad you like the app!
Kind Regards, Team BetterMe
Иногда тебе нужен тренер, но у тебя не финансов на него. Поэтому ты всегда можешь скачать приложение как я. Скачав приложение я начала уделять время тренеровка по расписанию, которое сама и составила в приложение. Мне понравился такой вариант занятия спортом. Поэтому я бы посоветовала его всем тем, кому лень идти в зал или нет финансов на личного тренера.
Здравствуйте, Рита!
Большое спасибо за отзыв. Мы действительно рады видеть, что BetterMe помогает вам управлять своим временем и упражняться. Продолжайте в том же духе.
Всего наилучшего, команда BetterMe
This app saved me from a fat body. After giving birth, I began to eat so much that body weight was added, as they say in the fairy tale: by leaps and bounds. One day, looking at myself in the mirror, I realized that something needed to change. I found this app and started working. And now, three months later, I start wearing the clothes I wore before pregnancy! Thank you very much!
Hello!
That's an awesome result, Laura, thank you for sharing. We're very happy to see BetterMe has been helpful in achieving your fitness goals. Have a wonderful day!
Team BetterMe
Hi. Today I want to tell you about a cool app that I have been training with for over 6 months. Feedback on the BetterMe app. This application is available both on iOS and in PlayMarket, I think it will be easy to find by its name. Its main idea is in a large number of various workouts, and when making payment, providing many other interesting things (personal trainer, keeping a food diary and various challenges, etc.). In general, I will not paint much. The app itself is pretty cool, so I'll walk through the main benefits. Convenience of the interface. We can choose any workout based on the type of activity: fitness at home, in the gym, favorite yoga or maybe tabata. There are even dancing, yoga for the face and several other specialized areas.
The very management of a specific workout is very convenient. We can switch an exercise that we do not like or hard, go back. Between each exercise, there is a short period of time when you can take the next starting position, and between each set there is enough time to catch your breath, rest and recover, or maybe even drink water. You can always pause your workout. Each workout has a warm-up and a cool-down! Music and signals. I really liked that there are several unobtrusive tracks in the application itself, but if you turn on music in Yandex. Music or in any other application, it will be "embedded" into the application, the music from it will stop playing, but the signals for the beginning and end of the exercise will sound Yes, every exercise has signals of the beginning and the end of the exercise. This is very convenient especially if the phone is on the table, and you are lying and pumping the press and do not know when everything will end and begin there.
Hello!
Elina, we are so glad that you are experiencing the benefits of the app usage and so happy that you joined our BetterMe family! Thank you so much for your feedback. We really appreciate that. Have a great day!
Kind Regards, Team BetterMe
Super! Super! I really like everything. I will definitely advise everyone. Further promotion! They work very well!
Hello!
Thank you for your review, and thanks for choosing our app!
Kind regards, Team BetterMe
Сайт очень крутой, я вам советую. Уже год сиду в этом прекрасном приложением. Здесь я очень сильно похудел и вырос.
Здравствуйте, Ваня!
Благодарим вас за отзыв и благодарим вас за выбор BetterMe. Хорошего дня!
С уважением, команда BetterMe
I express my gratitude to the creators of this program, for advice and recommendations, and just support at every step of the way to my ideal weight loss. You are just a great team that helps ordinary people lead a healthy lifestyle, establish proper nutrition, motivate them to play sports, and just feel good!
Hello!
Thanks so much for your feedback, Ross, we're excited to see that you like our app. We hope you'll achieve amazing fitness goals with the help of BetterMe.
Kind regards, Team BetterMe
I really like both the Facebook site and the BetterME app. There are many useful articles on the site, the tips are very good, and I use them every day. I have already managed to lose 6 kg. I go in for sports on request, there is also for beginners like me. There are also enough recipes, you won't stay hungry. Losing weight is a pleasure for me, I have already advised all my friends.
Hello!
Thank you for sharing your feedback, Marina. We're sure BetterMe will help you achieve your personal fitness goals.
Kind regards, Team BetterMe
I have had this application for a long time, I feel great every time. For me it became a window to the world of health. A very good and useful application. In my youth I finished courses in dietetics, but I use the application every day. Everything is well organized, transparent and meaningful. Would highly recommend to all my friends! Thanks to the whole team for their concern!
Hi there, Thomas!
Thanks a lot for taking the time to share your feedback with us and our customers. We are so happy to hear that BetterMe covers the needed aspects of your fitness journey. Our team wishes you the best of determination in achieving great results!
Kind regards, Team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Hello, Fabi!
Thank you for sharing your concerns with us.
We are always willing to assist our customers in any way we can, but, unfortunately, there are rules and regulations we cannot ignore while handling various requests, including billing/refund issues. Because before purchase, the user accepts and agrees to all terms and policies as well as the refund policy.
Please, note that the app itself is free to install. Our customers can check what features BetterMe offers without payment. This way one can decide whether it's worth trying.
Our priority in BetterMe is to make everything possible to help our customers stick to their initial goals. Our team has been trying to contact you by email for quite some time. Could you please reply, so we could provide you with further assistance? We are waiting for your response!
Kind regards, Team BetterMe