BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
I have sent in many different emails for refunds. The fake person email asked for proof I tried to cancel, once screenshots were still she/he still insisted that they don't know for sure that I canceled. Why would I request the link to cancel on Aug 20 and not cancel. Was charged again yesterday after canceling three times. I am lacking two refunds of 42.84 and have yet to receive any helpful communication with anyone! This is a scam and I refuse to keep getting charged every three months for something I have canceled more than twice! I am PISSED! If you are a manger or supervisor reading this, please contact me ASAP!
I have been using this application from the very beginning of my weight loss. Everything suits me.
It has a good interface, everything is clear and understandable. Good training program and menu.
By the way, it turned out to be really tasty and nutritious than I thought.
I will keep going towards my goal with this application, it is very cool for me.
Hello!
Thank you for your kind feedback! It means a lot to us.
Don't forget that if you have any questions, you can reach us at care@betterme.world. Our team is always eager to give a good piece of advice on how to get the very best of the BetterMe app.
All the best, Team BetterMe
I like the functionality of this application. There are different training sessions. You can choose the workout you want. It is possible to track progress. I also like recommendations and tips. If you do not be lazy and write down all the eaten products you can achieve great results. It`s still difficult for me.
Hello!
Thank you for sharing your feedback.
We're really happy to see BetterMe has been helpful to you, and we're sure you'll achieve your personal fitness goals.
Kind regards, Team BetterMe
This is really cool application, i could not lose weight for a long time, and now i started taking my first steps with my trainer. In any case, i understand that you need to be ready start losing weight yourself, but with this application it has become easier and more interesting to do it. I really like this application, i think that everyone who take care of their health will help a lot
Hello, Dominic!
Thank you very much for your kind feedback. We hope you'll achieve your fitness goals with the help of our app.
Kind regards, Team BetterMe
This is probably the most convenient, practical and irreplaceable application of all that I know. With the Better me app, I learned how to eat properly, monitor my diet. I feel just great, my weight has returned to normal. I really like that with the Betterme app, you can study at home, without a coach. This is the biggest plus for me.
Hello, Thomasine!
Thank you for your feedback and your kind words. We are always there to back you up if you have any questions or requests. Simply email us at care@betterme.world.
Kind regards, Team BetterMe
The app is very well implemented to bring the pursuit of perfect shape and beauty to life. Exercises are selected flawlessly. In two weeks of using the application, I was able to lose 2 kilograms, which is very good for me. Together with the application, I plan to approach the ideal form and, finally, get married.
Hello!
Thanks for the review, Cecil, and thank you for choosing our app. We are very happy to see BetterMe is helping you on your fitness journey.
All the best, Team BetterMe
I make orders on this site all the time. Very user-friendly interface, cool platform, it is a pleasure to choose products. Everything comes safe and sound. We worked very quickly.
Hello, Monika!
Thank you for your feedback, and thank you for choosing BetterMe. Have a great day!
Kind regards, Team BetterMe
A very cool and useful application. I have been using it for the third week already. Great selection of workouts! Just 15 minutes of training and the result is on the face. Easy and healthy recipes for losing weight. Lots of tips and tricks in a simple and accessible app. What could be better? I like everything!
Hello, Dariia!
Thank you for sharing your feedback with us. We're super glad to hear you like our app, and we hope it'll help you achieve your fitness goals.
Kind regards, Team BetterMe
The app is easy to use, it offers exercises of different levels. There are home workouts that don't require any equipment. However, if you have equipment at home or prefer to use the app in the gym, you'll have an option to switch to the exercises with equipment.
Hello, James!
Thank you for your review. We are really glad to see that you like what our app has to offer and enjoy working out with BetterMe!
All the best, Team BetterMe
I use BetterMe for more than 6 month and i am impressed.
Practical, easy to use, aesthetic – all in all, it's all about the BetterMe app.
Hi there!
Thank you for the kind feedback, Janet. We are happy to know you are enjoying our app!
Kind Regards, Team BetterMe
An excellent selection of workouts. Easy recipes, however, not all products are easy to buy. However, you can change the dishes on the menu. For all the simplicity of the application, I was surprised by the quick result. I train for 15 minutes a day, after ten days it becomes noticeable that you have taken on yourself.
Hello!
We appreciate your feedback, Mike. In case you have any questions about BetterMe, you can always email us at care@betterme.tips. Our team would be glad to help.
Kind regards, Team BetterMe
I've been trying to get in shape for about 2 years. First I lose weight, then I gain 3 times more than usual. I've tried diets, sports, apps and I'm already desperate. A couple of months ago I found BetterMe and decided to try a new nutrition plan for myself. After passing the test, I received my individual nutrition and training plan, which I honestly adhered to for a couple of months. I was shocked, because after so much time I finally dropped the pounds, of course this is just the beginning, but it really inspired me! I am very happy that it really works. Thank you for liking me again and continuing to lose weight. You are the best!
Hello there!
Thank you, Jessica! We sure appreciate you sharing your experience! Keep up the good work!
Kind Regards, Team BetterMe
From my personal experience, BetterMe app embodies the best qualities a personal coach could possibly have. I have the app for one month and ready to see the changes
Hello!
Thanks for the review, Jessie, and thank you for choosing our app. We are very happy to see BetterMe is helping you on your fitness journey.
All the best, Team BetterMe
Most of all I enjoy the dancing workouts that not just maintain your body in excellent shape and urge you to stay fit, but also are a great entertainment source and have a huge impact on motivation level in improving your dancing skills.
Hello, Emmi!
Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts.
Kind regards, Team BetterMe
The BetterMe app clearly stands out from the rest! It motivates and makes you go towards your goal. The program where everything you need is collected.
Hello, Estelle!
Thank you for sharing your feedback. And we hope you'll achieve excellent results with the BetterMe app.
Kind regards, Team BetterMe
Stop waiting tomorrow, stop finding excuses. Your health is in your hands. And only you are responsible for what you are becoming.
Hello, Mary!
We are grateful for your review. We hope BetterMe workout and meal plans are useful to you!
Kind regards, Team BetterMe
Great app! One of my favorites. Thanks to this application, I began to feel better physically and mentally. Because now I look better in my 50 years. The real motivation to be in better shape is Better Me!
Hello!
Thanks so much for your feedback, Sofia. We hope you'll achieve your fitness goals with our app.
Kind regards, Team BetterMe
After the birth of the child, I gained extra weight. It was difficult to lose weight. I tried different diets, exercises, but there was no result. Because of this, I had complexes. A friend recommended the application. And I really liked it. The application is very convenient, there are different diets, exercises, you can count calories. I lost 5 kg in a month. This is a great result for me. Start to lead a healthy lifestyle. I recommend it to everyone!
Hello!
Tiffany, it is reviews such as yours that encourage us to work more. We are happy to hear about your experience and would like to explore it in more details. Feel free to share it at care@betterme.world. Looking forward to hearing from you soon.
Kind Regards, Team BetterMe
My husband and I have been working during covid to drop the pounds. We looked into this app and loved what we got out of it!
Hello, Maria!
Thank you very much for your feedback. We are sure you'll achieve your fitness goals with the help of the BetterMe app. Have an awesome day!
Team BetterMe
If you're the type of person who likes to work out alone, the BetterMe app is an excellent investment.
Hello, Opra!
Thank you for your feedback, and thank you for choosing BetterMe. We hope our app will help you achieve your personal fitness goals.
All the best, Team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Hello!
Thank you for making us aware of this situation.
We’re sorry to hear about your experience. Please note that our product's purchase can only be initiated with the user's explicit approval. Moreover, we make sure to highlight all pricing details before payment is made.
Also, please be kindly informed that your request has been located and the issue resolved. You will find the details in the email from us. Please reply to confirm.
Kind Regards, Team BetterMe