Best BuyReviews 1,799

I have made many different purchases through Best Buy online. Everything I have ordered has come when they said it would. Their deals have always been right. They have an excellent service department. If necessary they have plenty of stores to go directly in person. They might not be the very cheapest but they are usually fair. Especially, if you keep your eye on the daily and weekly deals. For instance the new 17" Mac book Pro w/ Intel core 7 is about $150 cheaper than through the Apple online store.

BEST BUY WILL NOT HONOR THEIR EXTENDED WARRANTY. Best Buy sells me an extended warranty and then WONT HONOR IT. I called the toll free Geek number and was given a phone order number and told the part will be shipped to my home in 8 to 10 days. Eight days later I get an email from the corporate Geeks telling me to contact the manufacturer.

I call the manufacturer. They say they have nothing to do with Best Buys extended warranty. I call Geeks again, they tell me to tell my local store to order the part. The store hasn't a clue. They tell me they can't. Only corporate can. I have been sent back and forth every time I call. This has been going on for 43 days!

I don't know about the rest of you, but I stopped buying at Best Buy. I just bought my iPad2 and a couple other things elsewhere. I would have liked to use my accumulated Best Buy rewards but I'm not willing to go through this with any other purchase.

We recently bought a computer at Best Buy. The price was marked at about $700.00, which was a fairly good price considering the features. What was frustrating is the salesman tried to sell us so many different warranties and service contracts. We really weren't interested and he made us feel like we were making a terrible mistake. We did purchase a few hundred dollars worth of services, including their virus scan. The computer is great and the store was nice. I just was not expecting the forceful sales tactic. If you need certain services to guarantee the life of the computer, they should include it in the cost.

Website is ok, however, I have a beef with the store. My mother and stepfather went there to get a new home computer, and the salesman took them for a ride. They ended up having to wait nearly a week while the "geek squad" installed antivirus software on it that the salesman said was a must. To top it off, they also cam home with an UPS big enough to run half a city block in a power outage. I am not a fan of companies that try to take advantage of people looking for newer electronics that don't know what is what.

I love Best buy.

All my orders have been Great.

My mom Bought me a eee pc Netbook It messed up after one month i bought it back to best buy thinking i was going to have to pay them to fix my Net book but i was WRONG. They Fixed it free and it works great.

Recently i bought my boyfriend a flat screen t. V the price is great and it has the best reviews. We haven't tried it out yet because its for Christmas but i kmow i won't be disappointed.

My point to this review is i love Best buy i always find what i need and i am always happy

Thank You best buy.

I tried to purchase CD's through bestbuy.com. When I placed the order, the product description made NO mention of the item being on backorder or being unavailable. Later on I get an e-mail saying that the item is backordered. I then received another e-mail saying my order was being cancelled. I clicked on a link at the bottom of that e-mail that said "contact us by e-mail" and sent a message asking very specific questions about the product itself thinking I would wait and order it through them again later. When I received a response it did not address any of my questions; it was clear that they didn't even read them. That was the first and last time I used bestbuy.com. If they can't do the simple task of reading an e-mail I do not know if they would be able to do the more complicated task of completing an order so I won't take any chances with them. I would have given them a "$#@!", but the fact that they went throught the trouble of setting up an automated e-mail response for the masses gives them an extra point.