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website thubmnail of Best Buy
bestbuy.com
Canada
4 reviews
5 helpful votes
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My rating will be "A"
October 29, 2015

Such a nice store, I am satisfied for their fast shipping.

Date of experience: October 28, 2015
Massachusetts
3 reviews
3 helpful votes
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Best deal online for Apple products. Shipped free in two days!

Date of experience: December 13, 2016
Georgia
5 reviews
2 helpful votes
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Shop Amazon and then go to Best Buy. They price match.

Date of experience: December 13, 2016
California
2 reviews
0 helpful votes
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They have a lot of cool merchandise but they're pretty expensive.

Date of experience: November 7, 2015
Wisconsin
7 reviews
2 helpful votes
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Best buy electronic
December 16, 2016

Got my speaker case fast and it was on clearance too.

Date of experience: December 16, 2016
Indiana
11 reviews
35 helpful votes
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Easy site to navigate, at times has better prices than in store, never had any issues.

Date of experience: October 13, 2010
New York
6 reviews
2 helpful votes
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Good stock levels.
November 15, 2015

Always seems to have item I want in stock when nobody else does.

Date of experience: November 15, 2015
Illinois
2 reviews
3 helpful votes
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Fast shipping and FREE!
December 6, 2011

Fast shipping and FREE! Got a tv for $300 off retail price. Excellent!

Date of experience: December 6, 2011
District of Columbia
2 reviews
3 helpful votes
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Convenient
April 30, 2015

Convenient and their prices often match or beat those of online retailers.

Date of experience: April 30, 2015
Maryland
10 reviews
2 helpful votes
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Good online shopping
December 17, 2016

Haven't had any issues ordering from them. Always good products

Date of experience: December 17, 2016
California
2 reviews
0 helpful votes
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Great and great
October 11, 2016

This site really had influence on me about what and when to order

Date of experience: October 10, 2016
North Carolina
4 reviews
4 helpful votes
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Good deals on some electronics and I like the geeksquad insurance.

Date of experience: February 6, 2014
New York
3 reviews
4 helpful votes
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Best selection
November 25, 2015

Best movie selection out there. Excellent deals as well.

Date of experience: November 25, 2015
California
3 reviews
1 helpful vote
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Where I shop for almost every occasion! Always a good find.

Date of experience: May 18, 2015
Texas
5 reviews
3 helpful votes
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Good prices, good service
December 22, 2016

Another company that is reliably good, regardless if purchases are on line or in the store.

Date of experience: December 22, 2016
Germany
69 reviews
484 helpful votes
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GREAT!
December 3, 2015

Easy return/refund policy, great offers and deals. Seriously: I love it!

Date of experience: December 2, 2015
New York
5 reviews
9 helpful votes
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Great service, if I have any problems they will help me right away and try their best to fix it.

Date of experience: May 23, 2013
New Jersey
3 reviews
0 helpful votes
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Love it
December 22, 2016

Holiday special deals are always on point. Thank you!

Date of experience: December 22, 2016
Arkansas
13 reviews
3 helpful votes
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Always a good experience at Best Buy. No problems.

Date of experience: August 31, 2016
California
10 reviews
12 helpful votes
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Great place
December 18, 2015

Great place to find really good deals on electronic equipment.

Date of experience: December 18, 2015

Overview

Best Buy has a rating of 2.2 stars from 1,799 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Best Buy most frequently mention customer service, geek squad and credit card. Best Buy ranks 809th among Electronics sites.

service
329
value
288
shipping
215
returns
201
quality
249
+103