business logo of Bed Bath & Beyond

Bed Bath & Beyond

How would you rate Bed Bath & Beyond?
grey star
grey star
grey star
grey star
grey star
Florida
23 reviews
22 helpful votes
Follow Sergio t.
Unfollow Sergio t.
Send Message
Share Review
Report Review

Great place
February 25, 2016

Great place, I like coming at BB&B. Smells good, great customer service, and good products. I wish more stores were like this.

Date of experience: February 24, 2016
California
1 review
1 helpful vote
Follow Arnold S.
Unfollow Arnold S.
Send Message
Share Review
Report Review

The Blue stoneware I purchased is truly a welcome addition of color to my dining. The quality is superior my friends complement my stoneware.

Date of experience: June 20, 2022
Canada
10 reviews
5 helpful votes
Follow Teresa S.
Unfollow Teresa S.
Send Message
Share Review
Report Review

Their merchandise is always new and exciting. And their return policy is 'second to none'. A great store with great service.

Date of experience: August 28, 2016
Pennsylvania
8 reviews
2 helpful votes
Follow Missy R.
Unfollow Missy R.
Send Message
Share Review
Report Review

I love my Keurig and my Magic Bullet... Excellent service. Clean store and quick service for pick up

Date of experience: January 29, 2015
Georgia
1 review
0 helpful votes
Follow kelly h.
Unfollow kelly h.
Send Message
Share Review
Report Review

I really love the workers they r very helpful n the various types of scrubs love the body butters body washes n candles

Date of experience: January 31, 2023
GB
3 reviews
0 helpful votes
Follow James M.
Unfollow James M.
Send Message
Share Review
Report Review

Like it
July 28, 2016

I bought a lot of stuff here. The delivery always works on time and a good quality of a stuff, of course!

Date of experience: July 26, 2016
California
8 reviews
14 helpful votes
Follow Karen S.
Unfollow Karen S.
Send Message
Share Review
Report Review

I like the website so much better than the in-store experience. The stores are so crowded and the lines are always long

Date of experience: October 1, 2016
Florida
1 review
1 helpful vote
Follow ajosh M.
Unfollow ajosh M.
Send Message
Share Review
Report Review

Stop charging membership! This is crazy you charge customers to shop at your stores! Must feel privileged with such a weak economy!

Date of experience: June 17, 2022
Canada
3 reviews
13 helpful votes
Follow Elaine S.
Unfollow Elaine S.
Send Message
Share Review
Report Review

Too many shady activities by this company to go over all they pulled in recent years. They sold us a robotic vacuum that turned out to be used even though we bought a BRAND new one, for example. Their most recent poor service had a woman (Ebony) checking why an item that I was confirmed was coming was not even shipped days after the online sale. She said she would e-mail me back and follow through to get me an answer but never did.

I was misled when I called back again after not hearing back from Ebony. Lorraine told me the item was out-of-stock. I researched and found it in California. After I found it, I contacted Lorraine again, and I was told it WAS available in USA but as a Canadian I could not get it. I bought it online at their Canadian site and it showed available when I did so. Worse yet, they were STEALING my funds. They removed my giftcard funds to pay for the item and only because I called twice am I getting my money back. They were keeping it.

They did NOT notify me the item is out-of-stock. They put my funds back only when I said they will not get away with keeping my money when nothing was sent.

When I complained to the corporate customer service manager Munraj, instead of helping me, he said future orders of mine will be cancelled. He now is trying to cheat me by not giving me my Canadian giftcard value in $Canadian dollars. He wants ME to suffer for exchange rate fluctuations.

Gene (Eugene) Castagna, the president, could not care less about their customers. I wrote a heartfelt message to him, only to have it passed back to Munraj. Poor management and they do not care about longtime customers.

Date of experience: March 27, 2019
Arizona
3 reviews
1 helpful vote
Follow Darold D.
Unfollow Darold D.
Send Message
Share Review
Report Review

Kitchen gadgets
February 3, 2017

BB & B is a great shopping experience even for 73 year old male! Rarely do I leave there without buying some kitchen gadget.

Date of experience: February 3, 2017
Singapore
5 reviews
3 helpful votes
Follow Dana k.
Unfollow Dana k.
Send Message
Share Review
Report Review

I always buy my fragrance there. Wide range of selection to choose from. Prices are competitive and affordable

Date of experience: February 17, 2017
California
1 review
2 helpful votes
Follow Dennis C.
Unfollow Dennis C.
Send Message
Share Review
Report Review

Bed Bath Beyond has removed "My Pillow". This is a blatant form of bullying. I will not shop there again

Date of experience: January 26, 2021
Ukraine
2 reviews
1 helpful vote
Follow Jane R.
Unfollow Jane R.
Send Message
Share Review
Report Review

Good
November 1, 2019

Hi there. They are pretty good in their field. My friend ordered furniture and she is satisfied with the quality.

Date of experience: October 30, 2019
Maryland
1 review
3 helpful votes
Follow m w.
Unfollow m w.
Send Message
Share Review
Report Review

Junky store
January 30, 2021

I can never find anything, everything is crammed together. Just an over priced Walmart. Save your money and time.

Date of experience: January 30, 2021
Massachusetts
7 reviews
1 helpful vote
Follow Nancy D.
Unfollow Nancy D.
Send Message
Share Review
Report Review

I've been having back issues and I went to Bed Bath and Beyond, and I found this cushion. It works fantastic like everything the have.

Date of experience: February 7, 2017
California
1 review
2 helpful votes
Follow B F.
Unfollow B F.
Send Message
Share Review
Report Review

I recently purchased a kitchen aid attachment pack from bb&b via phone to be sure i would get the EXACT item as pictured on their website and was insured i would get the item as pictured but when it arrived it was the new china made replacement that is junk. I returned it without issues BB&B handled the return and fast and efficiently but beware of their misleading website. See below for item details it clearly says made in USA

Added to Your Cart

KitchenAid® Mixer Attachment Pack
Quantity: 1
The KitchenAid Mixer Attachment Pack is easy to install on the attachment hub of stand mixer
Food grinder helps you grind vegetables for homemade salsa or raw meat, which you can then turn into homemade sausage using the sausage stuffer kit
Rotor slicer/shredder makes quick work of shredding cheeses and slicing vegetables for a variety dishes
Includes:
Food grinder
Rotor slicer/shredder
Sausage stuffer kit
Instruction booklet
Dishwasher safe
1-year manufacturer's warranty
Made in USA
Model KGSSA
SKU # *******

Date of experience: April 9, 2018
Connecticut
1 review
0 helpful votes
Follow merafe t.
Unfollow merafe t.
Send Message
Share Review
Report Review

From the time i did my baby registry. Worst experience on online shopping at bed bath and beyond. And buy buy baby Customer service is beyond pathetic useless takes no responsibility from the delivery to the returns or even with refunding. I don't know from where to begin, from my registry someone order more than a $1,000 worth gift and they cancelled it three times i spoke to them each times they been cancelling they said its a loss prevention department that handles this kind of purchases they been holding the money more than a week each time the item was purchased and for the third time we literally have to beg them to purchase item and they send me email saying that now they are not going to put a restriction amount on my registry so i can go head and place the order and guess what for the third time it got cancelled so i am tired of them and told my people not to buy anything not to mention every time someone order anything they cancelled it and we have to call again... and again their customer service problem and handling their business didn't stop in that i ordered the Elvie wearable double electric breast pump for $549.99 and the delivery shows from 6/2-6/7 after i ordered maybe 8 hours later the item marked delivered and i was confused and called them why the item was marked delivered they said the item was delivered the same day, i ordered the item on Sunday evening i dont know how its possible for the company to deliver it in the middle of the night so i am told the driver send a picture proof of delivery so they wont be able to replace it one of the representative said since its very expensive they are not allowed to replace it but its okay for me to loose my money i just couldn't believe and i keep calling until i get it resolved and i am told to report a police and i did they still refused to replace it for me because it was expensive. This is the worst experience i have ever experienced in my life... please please do not do your baby registry in this company its simply scam BIG SCAM! They don't even want you to contact corporate so unless you want to loose your money and get disappointed stay away from buy buy baby!

Date of experience: June 14, 2022
California
1 review
0 helpful votes
Follow George T.
Unfollow George T.
Send Message
Share Review
Report Review

Bate and Switch
January 5, 2022

I ordered a Norelco 9500 electric shaver on line but when I went to the store. They tried to give me Norelco 9450.

Date of experience: January 5, 2022
Virginia
1 review
0 helpful votes
Follow D H.
Unfollow D H.
Send Message
Share Review
Report Review

Happy with My comforter
October 27, 2023

I purchased a 7piece queen comforter made by nanshing and I was very satisfied with my purchase, the price and the material

Date of experience: October 27, 2023
Illinois
30 reviews
27 helpful votes
Follow Roberto M.
Unfollow Roberto M.
Send Message
Share Review
Report Review

I love the store and the product assortments, but they are simply too expensive and truly don't add value to the customer.

Date of experience: January 11, 2016

Overview

Bed Bath & Beyond has a rating of 2.2 stars from 654 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bed Bath & Beyond most frequently mention customer service, credit card and next day. Bed Bath & Beyond ranks 10th among Bedding sites.

service
132
value
121
shipping
112
returns
102
quality
102
+96