Overall my experience has been positive and satisfied with customer service at Bed bath and Beyond and will shop again.
Love that if the store doesn't have something in store - they will order and I don't have to pay shipping.
Great return policy and in store assistance... Only negative is so much stuff in the stores it is hard to maneuver your cart.
They have a cage in front of the store, so the cashier can get it quickly. No customer service, no waiting in line. Wow.
Ok i need to say one thing is I got forwarding products but I use real money to shop bed bath and beyond, and none of them will tell u why they cancel your order. I purchase, try to, a warm wrap, only one thing, but I discover their membership fee discount so I joined the plan, pay more bucks. Its fine then, I start to order, and trying 5 times, none can I order, and you know what, I need to handle their emails daily as well, with their CS claimed will call me back, none of them do, and they dun REFUND for membership fee or others, if I cant buy anything on bb&b what s the point collecting my membership fee and gift card? They dun reli help you even I contacted their CS daily, for whole week, can u imagine its tat hard to buy a product from them.
ALL CANCELLED no matter how confused I'm to buy it: I got a record here for the only 1 item I trying to buy online from them, and dunno whats going on, so I keep trying, I changed my card, changed my forwarding address to office address, changed to a gift card... NONE WORKS, NO ONE HELP. Is it using a forwarding address not allowed? If yes, they should tell me upfront or at the first time trying, not by the 5th time I trying, plus I asked their CS, they said they dunno, they tell me to wait for them call back, or I call back, are u $#*!ing serious? I do this for 1 whole week, daily CS with them plus mobile phone.
MAR 17,2021 TOTAL
$8.44 ORDER NUMBER
MAR 19,2021
TOTAL
$8.44
ORDER NUMBER
MAR 19,2021
TOTAL
$8.44
ORDER NUMBER
MAR 19,2021
TOTAL
$8.44
ORDER NUMBER
MAR 20,2021
TOTAL
$8.44
ORDER NUMBER
I lose my mind in this store. Such lovely bedding in such bright colors. And especially the bath items
I received an email with a promotional deal to earn up to $150 back on a purchase over $600, I had my completion discount available still to use so purchased my stroller a bit earlier than I was planning to. The email promotion that I received showed it was from BuyBuy Baby with the Canadian flag beside it, when I clicked the link in the email it brought me to the Bed Bath & Beyond website, which makes sense since there isn't actually a BuyBuyBaby in Canada. I never received the the $150 "My Funds" and have been trying to get this resolved for weeks now, to be told over and over that this was a US only promotion. The stroller is now on sale for $150 off and they aren't willing to price match in place of the My Funds, no where in the email promotion does it say its a US only promotion and clearly looks like its for CDN consumers. I should also note that this is the same format that I have received the 20% coupons in the past which work fine on the Bed Bath & Beyond website. Long and short of it I'm out $150 which would be great to put towards my nursery chair, will be attempting to go talk to someone in store to try and resolve this, but not holding my breath, so far customer service has been useless on the phone and online.
Save yourself hassle and return problems they don't inform you bout your items and hold your money for weeks return policy My $#*!
I love their prices, they sell pretty quality stuff. I wish they would have more furniture and tech stuff, other than that they are handy
I have been a customer for decades and have always been satisfied with there quality service and selection. I would recommend them to my friends.
I never and I mean never shop here! You can find most of the items they sell elsewhere for a fraction of price they charge.
A lot of their stuff is expensive but the quality is phenom. They have an excellent selection of products advertised on tv.
Good selection of vacumn cleaners floor cleaners at good prices when on sale bought from different depts some deals better than others
This is a company I order from often. It is a trusted name with great prices and merchandise that is exactly what is advertised!
I love BB&B, always 1st rate service, honor their commitments and have great return polices. 1st rate company and products!
You can always get 20% off most articles that you want. Subscribe to their mail list and you get coupons for $5 off.
Was looking for a 1 (one) cup coffee maker and low and behold found one at BB&B and it was reasonably priced. It is functional and PRACTICAL for my needs.
Always has that little thing that I can never find anywhere else, and they always have everything that no else does. Amazing.
Answer: It's not hard to get them on the line, but they are all foreign so they didn't understand exactly what I was talking about
Answer: How can you share a success story when you hold on three separate phone calls for an excess of 16 hours to resolve a refund issue where you are not able to make contact through email because of a shortage of employees yet you are told that you exceeded the 15-minute window? I have been waiting for my refund since the 13th of August and I have yet to receive it
Answer: Bed Bath & Beyond is a scam! They took my money and NEVER sent my order and won't give me a refund! The worste online shopping experience I have ever had!
Bed Bath & Beyond has a rating of 2.2 stars from 654 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bed Bath & Beyond most frequently mention customer service, credit card and next day. Bed Bath & Beyond ranks 10th among Bedding sites.