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Bed Bath & Beyond

How would you rate Bed Bath & Beyond?
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Pennsylvania
5 reviews
1 helpful vote
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The prices are excellent especially the makeup, Hair products, tooth paste, etc. Another place with a great mix of products

Date of experience: January 4, 2017
Virginia
4 reviews
5 helpful votes
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Overall my experience has been positive and satisfied with customer service at Bed bath and Beyond and will shop again.

Date of experience: May 3, 2019
Wisconsin
4 reviews
8 helpful votes
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Love that if the store doesn't have something in store - they will order and I don't have to pay shipping.

Date of experience: March 12, 2015
Canada
14 reviews
3 helpful votes
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From soaps, shampoo, body wash, and creams, they always carry the best products at reasonable pricing. And they sales rock!

Date of experience: July 24, 2016
Virginia
6 reviews
17 helpful votes
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Great return policy and in store assistance... Only negative is so much stuff in the stores it is hard to maneuver your cart.

Date of experience: October 6, 2015
North Carolina
11 reviews
6 helpful votes
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They have a cage in front of the store, so the cashier can get it quickly. No customer service, no waiting in line. Wow.

Date of experience: June 21, 2015
Hong Kong
1 review
0 helpful votes
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Ok i need to say one thing is I got forwarding products but I use real money to shop bed bath and beyond, and none of them will tell u why they cancel your order. I purchase, try to, a warm wrap, only one thing, but I discover their membership fee discount so I joined the plan, pay more bucks. Its fine then, I start to order, and trying 5 times, none can I order, and you know what, I need to handle their emails daily as well, with their CS claimed will call me back, none of them do, and they dun REFUND for membership fee or others, if I cant buy anything on bb&b what s the point collecting my membership fee and gift card? They dun reli help you even I contacted their CS daily, for whole week, can u imagine its tat hard to buy a product from them.

ALL CANCELLED no matter how confused I'm to buy it: I got a record here for the only 1 item I trying to buy online from them, and dunno whats going on, so I keep trying, I changed my card, changed my forwarding address to office address, changed to a gift card... NONE WORKS, NO ONE HELP. Is it using a forwarding address not allowed? If yes, they should tell me upfront or at the first time trying, not by the 5th time I trying, plus I asked their CS, they said they dunno, they tell me to wait for them call back, or I call back, are u $#*!ing serious? I do this for 1 whole week, daily CS with them plus mobile phone.

MAR 17,2021 TOTAL
$8.44 ORDER NUMBER

MAR 19,2021
TOTAL
$8.44
ORDER NUMBER

MAR 19,2021
TOTAL
$8.44
ORDER NUMBER

MAR 19,2021
TOTAL
$8.44
ORDER NUMBER

MAR 20,2021
TOTAL
$8.44
ORDER NUMBER

Date of experience: March 21, 2021
Washington
10 reviews
12 helpful votes
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I lose my mind in this store. Such lovely bedding in such bright colors. And especially the bath items

Date of experience: May 15, 2015
Canada
1 review
0 helpful votes
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I received an email with a promotional deal to earn up to $150 back on a purchase over $600, I had my completion discount available still to use so purchased my stroller a bit earlier than I was planning to. The email promotion that I received showed it was from BuyBuy Baby with the Canadian flag beside it, when I clicked the link in the email it brought me to the Bed Bath & Beyond website, which makes sense since there isn't actually a BuyBuyBaby in Canada. I never received the the $150 "My Funds" and have been trying to get this resolved for weeks now, to be told over and over that this was a US only promotion. The stroller is now on sale for $150 off and they aren't willing to price match in place of the My Funds, no where in the email promotion does it say its a US only promotion and clearly looks like its for CDN consumers. I should also note that this is the same format that I have received the 20% coupons in the past which work fine on the Bed Bath & Beyond website. Long and short of it I'm out $150 which would be great to put towards my nursery chair, will be attempting to go talk to someone in store to try and resolve this, but not holding my breath, so far customer service has been useless on the phone and online.

Date of experience: March 24, 2021
Missouri
1 review
0 helpful votes
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Save yourself hassle and return problems they don't inform you bout your items and hold your money for weeks return policy My $#*!

Date of experience: April 22, 2022
California
5 reviews
1 helpful vote
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I love their prices, they sell pretty quality stuff. I wish they would have more furniture and tech stuff, other than that they are handy

Date of experience: April 4, 2017
Florida
5 reviews
2 helpful votes
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Satisfied
November 3, 2017

I have been a customer for decades and have always been satisfied with there quality service and selection. I would recommend them to my friends.

Date of experience: November 3, 2017
New York
6 reviews
9 helpful votes
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Way over priced!
March 12, 2017

I never and I mean never shop here! You can find most of the items they sell elsewhere for a fraction of price they charge.

Date of experience: March 12, 2017
Pennsylvania
25 reviews
41 helpful votes
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A lot of their stuff is expensive but the quality is phenom. They have an excellent selection of products advertised on tv.

Date of experience: April 5, 2017
Arkansas
25 reviews
26 helpful votes
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Hit and miss pricing
March 12, 2015

Good selection of vacumn cleaners floor cleaners at good prices when on sale bought from different depts some deals better than others

Date of experience: March 12, 2015
Colorado
7 reviews
5 helpful votes
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Great experiences
February 14, 2017

This is a company I order from often. It is a trusted name with great prices and merchandise that is exactly what is advertised!

Date of experience: February 14, 2017
California
10 reviews
10 helpful votes
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Great Store!
May 20, 2015

I love BB&B, always 1st rate service, honor their commitments and have great return polices. 1st rate company and products!

Date of experience: May 20, 2015
Maryland
19 reviews
26 helpful votes
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You can always get 20% off most articles that you want. Subscribe to their mail list and you get coupons for $5 off.

Date of experience: January 25, 2016
Texas
12 reviews
1 helpful vote
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Found it
August 18, 2015

Was looking for a 1 (one) cup coffee maker and low and behold found one at BB&B and it was reasonably priced. It is functional and PRACTICAL for my needs.

Date of experience: August 18, 2015
Washington
5 reviews
1 helpful vote
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Pretty neat store.
November 8, 2015

Always has that little thing that I can never find anywhere else, and they always have everything that no else does. Amazing.

Date of experience: November 7, 2015

Overview

Bed Bath & Beyond has a rating of 2.2 stars from 654 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bed Bath & Beyond most frequently mention customer service, credit card and next day. Bed Bath & Beyond ranks 10th among Bedding sites.

service
132
value
121
shipping
112
returns
102
quality
102
+96