Bed Bath & Beyond

I've been shopping at Bed Bath & Beyond for many years now, and will continue to do so. My wife found a blender for a screaming deal online at BB&B at a particular location that was too far to drive to. So we went to the local BB&B to see if they price match their own stores prices and an incident occurred. Long story short, the sales team couldn't locate the same item online so we left the store (a manager told my wife she had a "magic phone". My wife pulled it up again at our house and I drove back to the store to bring it to their attention (how to locate the deal online) and was not spoken to favorably. I was told, BY A MANAGER, that I had 1 minute because she needed to go see her grandkids. I didn't go there a second time to get a deal, but to inform them of the extremely low price online and how to find it so they could remove it from their website. After that I called their customer service line and left a complaint and was contacted within 24 hours. The 1-800 customer service phone rep was terrific. I believe his name was Clifton, or close to it. Brooke was more of a regional customer service manager and she was quick to contact me, ready to listen, addressed issues regarding the manager that told my wife she had a magic phone and me that I had 1 minute, and best of all, though I wasn't expecting it, Brooke even offered us the appliance for the amazing deal we found online. Kudos to Brooke!

I bought a Jerdon Lighted Makeup Mirror on the Bed Bath Beyond website and within months it stopped working. I called the BBB customer service line and was sent a downloadable free Fedex return label and a refund on my credit card for the electrician's fee. After mailing the mirror back to BBB and finding out it had been received, I didn't see a refund. I called customer service and was told to wait a full 5 business days for the refund. Several days later, I received a delivery - it was the original non-working mirror! No letter or other documents in the box except for the note I enclosed when I sent to BBB. I called customer service, and now I'm told that I wouldn't be receiving a refund nor credit because the purchase was made more than 90 days ago. This AFTER I was assured that I was receiving a credit in full so I could purchase a new mirror. I spent A LOT of money over many years at BBB. I see why they're going out of business - many stores have already closed! The customer service is terrible and inconsistent. I won't be buying anything else from the company.

They had the giant pillows I wanted for the bed where we watch television. The old ones wore out after so many years.

I purchased a hamper at bath and beyond I retuned the hamper and I wasn't given my full refund back I was charge four dollars for retuning the item back

All the bathroom accesories should be ordered here. Excellent service, good pricing and the variety of choice!