BecexTech.com

I highly recommend staying away from BecexTech Australia. My experience with them has been nothing short of a nightmare. I placed an order for a product that was supposedly "in stock," yet here I am, weeks later, still waiting for it to be dispatched. Every time I follow up, I get the same frustrating responses—"We'll update you soon" or "The warehouse team is still checking." It's clear that they have no real inventory and are likely operating out of a small, virtual setup with no real connection to any warehouse. The lack of transparency and the endless delays make it evident that this is not a trustworthy store. Despite multiple requests, they have still not refunded my money. Save yourself the trouble and do not order from this store. You'll only end up wasting your time and money.

Purchased and paid for a tablet for delivery at Parcel Locker. Company mails back telling it is unable to fulfill as ordered. Request reversal and refund. Company dragging its feet for four days and now asking me to pay a "admin" fee of $30 due to their inability to execute. Note hardware has never left their depot. This is egregious Chutzpah from a business which has lost me forever as a customer.

The order was placed with them through Kogan and was supposed to be dispatched maximum on 14/02. Upto 16/02 They didn't send it nor contacted me. I contacted them, they said they didn't have stock and asked me to wait till 21/02. I waited and nothing happened. Then I asked for a refund. They asked me to pay extra and get the higher-spec phone and I should do it quickly before the higher-spec stock run out. I did pay extra. Then later I found that they charged me more than their listed price, and the postage was delayed because it was from Hong Kong not Australia. I ended up receiving the order on 28/02. Bad experience. I could have paid less and got it quicker if ordered from another supplier.
This is my last time buying from them or from Kogan platform.

I bought a new smartphone on this website and I am pleased as punch. Everything ran very smoothly, the delivery was even faster than it was initially stated. The phone arrived in perfect condition. Only positive emotions.

*WARNING*

They tried to bribe me to delete my negative review. I can only assume that they've done the same for many other unhappy customers that they've ripped off. Read the other bad reviews! What happened to me is summarised below...

- Ordered was delayed for no legitimate reason. No accountability was taken by BecexTech other than to continuously blame the delivery partner (who they had engaged)
- Order arrived with a broken seal on the packaging
- Order did not arrive with the other items that I had ordered and paid for. These items were essential for me to use the primary ordered item. They then refused to give my money back for this order and tried to bribe me, saying that I could get the money back only if I agreed to delete my negative review.

I would never order from BecexTech again. I am trying to fight this situation, but I'm just the little guy against a huge company.

Very poor service with no contact number to call or talk to any customer executive.
It has been more than a week and there is no update on the order I have placed.
They only respond via email that too after 2-3 days and just mention that it's been processing but no update after that.
Very pathetic service