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BecexTech.comReviews 164

3.0

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BecexTech.com Reviews Summary

BecexTech.com has a rating of 3 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BecexTech.com most frequently mention customer service, new phone and tracking number. BecexTech.com ranks 40th among Electronics sites.

service
52
value
46
shipping
47
returns
39
quality
42
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Australia
1 review
0 helpful votes
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BecexTech Excels!
March 7, 2023

I found the lens I was after for an excellent price, the order was processed seamlessly and it was delivered in perfect condition in seven days. An overall excellent experience!

Date of experience: March 7, 2023
Australia
1 review
0 helpful votes
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Fabulous!
March 6, 2023

The whole process was quick and hassle free. Thanks guys

Date of experience: March 6, 2023
Germany
7 reviews
1 helpful vote
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BecexTech.com is an excellent marketplace for buying and selling goods. It has a solid reputation, is safe and secure, loads quickly, and offers excellent customer support. Other than that, works great, and I'm happy I bought it.

Date of experience: March 2, 2023
GB
1 review
2 helpful votes
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Stay away from BecexTech they are miss leading and/or incompetent. This is the most frustrating on-line purchase ever. I ordered a Huawei p30 pro, order number *******. The order initially was impressive, a smooth digital transaction and all the the following communication was positive, big tick here, they are good at taking your money! It soon became a car crash. After a week I had not seen the tracking progress on their site or any email coms, so I contacted them, they have a very good support portal and are responsive with communication. I was told that the order would be shipped in 1-3 days and received my first tracking number. The next day I discover that the tracking number was incorrect, I contact them, they send me a different tracking number with a different company, now I am starting to think ok either dodgy, miss leading or incompetent. I ask them, are you sure that you have the product, they said yes 1-3 days tracking will move. I call the courier company. This is a real consignment / tracking number but there is nothing in their system. No sender information, No destination information, Nothing. The con note is blank! How is this supposed to work. We are approaching 14 days now and the phone had not even been received by the courier company. I contact them again, lots of apologies and promises. I give it three more days, still no movement nor does the con note with the courier company have details. Lucky I used PayPal, after lodging a complaint and a refund request my buyer protection kicked in. I got a full refund, lucky I used PayPal. I suspect they they never had the phone, perhaps not in stock and on back order. They were telling me they had it but never really had it I suspect. Its impossible for them to take 17 days to get it to a courier. After getting the refund I purchased from Catch, the phone was delivered to me in 4 days. You do get what you pay for. BecexTech are the cheapest for a reason. Stay away from this company

Date of experience: February 18, 2023
Australia
1 review
0 helpful votes
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Camera purchase
February 15, 2023

Great service easy to deal with and the camera turned up quickly

Date of experience: February 15, 2023
GB
7 reviews
0 helpful votes
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The best site to buy everything. I discovered all I sought on this site. Each page has several goods and categories, making it easier to find what you need. This shopping experience was easy and enjoyable.

Date of experience: February 13, 2023
Australia
1 review
0 helpful votes
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Not so perfect
February 11, 2023

I ordered Sony Xperia 5 iv and in their web shop it was said that it would be dispatched in 3 days after purchasing. In fact, it was dispatched almost 2 weeks later after purchasing. The idea was to get this smartphone as soon as possible as it was not available around in my area. But it appeared in local retailer after 1 week I had paid so obviously I was disappointed. I won't be buying anything here next time.

Date of experience: February 11, 2023
South Carolina
1 review
0 helpful votes
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I ordered the new Black Shark 5 Pro a week or so ago and it arrived today. New in box, no flaws with all things purchased. The communication is a bit slow but they had shipped the device two days before the shipping email.

Date of experience: February 3, 2023
Australia
1 review
1 helpful vote
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It was a pleasure doing business with BecexTech. I ordered an refurbished item and was a little nervous, but the product was in great condition at a great price. I fought a bit with Auspost on the signature required for delivery bit, but that's not really BecexTech fault, but worth bearing in mind if your work hours and Auspost delivery hours happen to coincide.

Date of experience: February 2, 2023
Australia
1 review
2 helpful votes
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Exceptional follow up
January 21, 2023

I am very please to get feedback to my concern and timely feedback. Delivery within the time specify and no damage to the package. Would recommend to friends who is looking for new and as new phone. My only concern is that they should state in the details if it comes with a charger or not.

Date of experience: January 21, 2023
Australia
1 review
1 helpful vote
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Awful quality products and even poorer service, do not recommend. Unethical, misleading claims abbout product quality. Pretty unprofessional, the entire end to end service.

Date of experience: January 17, 2023
Australia
1 review
0 helpful votes
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Avoid
January 16, 2023

Worst experience ever stay away
Worst experience ever stay away
Worst experience ever stay away
Worst experience ever stay away

Date of experience: January 16, 2023
Australia
1 review
0 helpful votes
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On time and as promised
January 13, 2023

Couldn't be better. It was a good price and arrived in a timely way remembering that it was the holiday season.

Date of experience: January 13, 2023
Australia
1 review
1 helpful vote
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Good phone
January 8, 2023

Good Xiaomi phone with excellent camera, well installed android system with google, easy to use, many amazing functions, fast speed, generally a very good phone

Date of experience: January 8, 2023
Australia
1 review
0 helpful votes
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Phone
January 6, 2023

All good with phone, quick delivery working well.
(didn't receive cover?)

Date of experience: January 6, 2023
Australia
1 review
2 helpful votes
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Bought a iphone 13 pro
January 3, 2023

If possible I would give a 4.5 stars. Received the phone in pretty good condition was slightly dirty and there was a slight mark on the metal frame. One thing that I did notice was that the battery health was quite a bit lower than expected for a phone that came out in 2021, upon receiving it was 92%. Other than that works very well, am quite content with the purchase.

Date of experience: January 2, 2023
India
1 review
0 helpful votes
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Really New Phone
December 30, 2022

Received Oppo Reno 5g and it is of great condition, As new as was stated.
Thank you Becex team for this as new phone.

Date of experience: December 29, 2022
New Zealand
1 review
1 helpful vote
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SCAM WARNING
December 21, 2022

SCAM WARNING. 1) They company took my money and 10 days later did not send the phone 2) they gave me a FAKE TRACKING number 3) they operate under multiple companies names to avoid you finding them 4) they do not have any way of contact, no phone, no address, nothing. Do not gamble with your money! This is as dodgy as it gets

Date of experience: December 21, 2022
Australia
1 review
1 helpful vote
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Samsung Note 20 Ultra
December 19, 2022

Excellent experience. Great price and quality. Quick communication and customer service. Five stars! Thank you

Date of experience: December 18, 2022
Australia
1 review
0 helpful votes
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Terrible service, faulty phones, stay away!
December 7, 2022

Bought 2 phones, latest Google Pixel
One was faulty on arrival pretty much
Second one lasted a few months before it started glitching A LOT
I sent Becex THE VIDEO CLEARLY SHOWING THE FAULTS but when they got the phone back they just said that they've found nothing wrong with it! How easy was that?

Best part - for me to get my property back, they now want to charge me and admin fee of $55 or a shipping fee of $35.

I would not recommend this mob. Lodging a complaint with the Ombudsman tomorrow.
Becex - do better!

Date of experience: December 7, 2022