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BecexTech.com has a rating of 3 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BecexTech.com most frequently mention customer service, new phone and tracking number. BecexTech.com ranks 40th among Electronics sites.
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I found the lens I was after for an excellent price, the order was processed seamlessly and it was delivered in perfect condition in seven days. An overall excellent experience!
BecexTech.com is an excellent marketplace for buying and selling goods. It has a solid reputation, is safe and secure, loads quickly, and offers excellent customer support. Other than that, works great, and I'm happy I bought it.
Stay away from BecexTech they are miss leading and/or incompetent. This is the most frustrating on-line purchase ever. I ordered a Huawei p30 pro, order number *******. The order initially was impressive, a smooth digital transaction and all the the following communication was positive, big tick here, they are good at taking your money! It soon became a car crash. After a week I had not seen the tracking progress on their site or any email coms, so I contacted them, they have a very good support portal and are responsive with communication. I was told that the order would be shipped in 1-3 days and received my first tracking number. The next day I discover that the tracking number was incorrect, I contact them, they send me a different tracking number with a different company, now I am starting to think ok either dodgy, miss leading or incompetent. I ask them, are you sure that you have the product, they said yes 1-3 days tracking will move. I call the courier company. This is a real consignment / tracking number but there is nothing in their system. No sender information, No destination information, Nothing. The con note is blank! How is this supposed to work. We are approaching 14 days now and the phone had not even been received by the courier company. I contact them again, lots of apologies and promises. I give it three more days, still no movement nor does the con note with the courier company have details. Lucky I used PayPal, after lodging a complaint and a refund request my buyer protection kicked in. I got a full refund, lucky I used PayPal. I suspect they they never had the phone, perhaps not in stock and on back order. They were telling me they had it but never really had it I suspect. Its impossible for them to take 17 days to get it to a courier. After getting the refund I purchased from Catch, the phone was delivered to me in 4 days. You do get what you pay for. BecexTech are the cheapest for a reason. Stay away from this company
The best site to buy everything. I discovered all I sought on this site. Each page has several goods and categories, making it easier to find what you need. This shopping experience was easy and enjoyable.
I ordered Sony Xperia 5 iv and in their web shop it was said that it would be dispatched in 3 days after purchasing. In fact, it was dispatched almost 2 weeks later after purchasing. The idea was to get this smartphone as soon as possible as it was not available around in my area. But it appeared in local retailer after 1 week I had paid so obviously I was disappointed. I won't be buying anything here next time.
I ordered the new Black Shark 5 Pro a week or so ago and it arrived today. New in box, no flaws with all things purchased. The communication is a bit slow but they had shipped the device two days before the shipping email.
It was a pleasure doing business with BecexTech. I ordered an refurbished item and was a little nervous, but the product was in great condition at a great price. I fought a bit with Auspost on the signature required for delivery bit, but that's not really BecexTech fault, but worth bearing in mind if your work hours and Auspost delivery hours happen to coincide.
I am very please to get feedback to my concern and timely feedback. Delivery within the time specify and no damage to the package. Would recommend to friends who is looking for new and as new phone. My only concern is that they should state in the details if it comes with a charger or not.
Awful quality products and even poorer service, do not recommend. Unethical, misleading claims abbout product quality. Pretty unprofessional, the entire end to end service.
Couldn't be better. It was a good price and arrived in a timely way remembering that it was the holiday season.
Good Xiaomi phone with excellent camera, well installed android system with google, easy to use, many amazing functions, fast speed, generally a very good phone
All good with phone, quick delivery working well.
(didn't receive cover?)
If possible I would give a 4.5 stars. Received the phone in pretty good condition was slightly dirty and there was a slight mark on the metal frame. One thing that I did notice was that the battery health was quite a bit lower than expected for a phone that came out in 2021, upon receiving it was 92%. Other than that works very well, am quite content with the purchase.
Received Oppo Reno 5g and it is of great condition, As new as was stated.
Thank you Becex team for this as new phone.
SCAM WARNING. 1) They company took my money and 10 days later did not send the phone 2) they gave me a FAKE TRACKING number 3) they operate under multiple companies names to avoid you finding them 4) they do not have any way of contact, no phone, no address, nothing. Do not gamble with your money! This is as dodgy as it gets
Excellent experience. Great price and quality. Quick communication and customer service. Five stars! Thank you
Bought 2 phones, latest Google Pixel
One was faulty on arrival pretty much
Second one lasted a few months before it started glitching A LOT
I sent Becex THE VIDEO CLEARLY SHOWING THE FAULTS but when they got the phone back they just said that they've found nothing wrong with it! How easy was that?
Best part - for me to get my property back, they now want to charge me and admin fee of $55 or a shipping fee of $35.
I would not recommend this mob. Lodging a complaint with the Ombudsman tomorrow.
Becex - do better!
Answer: Sheer exhaustion from looking at too many phones on ebay and amazon. Should have stuck with ebay... more accountability
Answer: DO NOT BUY FROM THIS COMPANY. DEVICES ARE FROM HONG KONG AND COMPANY TRIES TO AVOID AUSTRALIAN CONSUMER LAW AT ALL COST. I had my MacBook Pro that I purchased less than two years ago. This company did not respond until I threatened to contact ACCC and Fair Trading. They made me wait 15 full days to tell me that their compliance officer says they will cover my device under ACL if it is not physical damage. The 15 day wait period to tell me I was covered was a joke - especially how it is legislation in Australia. I went to the Apple store near my city to ensure my MacBook Pro was up to standard without any issues. They told me the device exhibited 'minor wear and tear' and that the issue would not be covered under ACL because it was an International Model (grey model) - I had to go through BecexTech to get it repaired. BecexTech wanted me to pay for shipping and send the device to their Melbourne store. It took a total of 32 days for my product to get assessed by BecexTech. BecexTech refused ACL coverage because the device exhibited 'extreme impact marks' and they wanted me to pay $760 for a repair. I contacted Apple who previously assessed my device and they stated the device was not assessed by BecexTech internally. BecexTech made the assumption without even opening the device or committing to a hardware test. BecexTech reregistered my MacBook into a Chinese name and took full control over my device and its serial number. I was dealing with Ryan for almost 2 months - he was pathetic and I am sure many of you have dealt with this ignoramus. He would refuse Apples official word that the device was not assessed properly and would force me to pay for the repair + shipping back to me. I provided him evidence that this issue was widespread and not caused by the 'minor damage' which was deemed at my local Apple Store which I was present to. BecexTech is a Chinese company - all of their names are aliases to fool you into thinking you are talking to an Australian. BecexTech continued to refuse me to a fair assessment under ACL and would not get the device assessed at their own local Apple Store. It was either me paying for the repair or paying for the return. I spent more than two months requesting BecexTech to reassess with Apple. They did not comply and continued to send repeated emails saying "I reject your notion" Australian consumer law legislation states that the damage must 'cause' the problem. They did not state how the damage 'caused' the issue. This company has been in trouble with ACCC before - you can look at the full report online. It is best that you do not deal with BecexTech. If I can convince at least one of you to not purchase their products I would be satisfied. There is simply a lot more that I can talk about but all I can say is DO NOT BUY from BECEXTECH. At least Apple offered to cover it because I took it to my store and actually explained the issue to them. They did a hardware check and spoke to the manager and covered it despite it was a Hong Kong model. It was that simple and you people couldn't even commit to that. Ryan and Zlatan - if you are reading this, stop copy and pasting your premade templates of "I reject your notion" and actually get a life. Your company is trading illegally.
Answer: Only by email and only one email per day so very delayed response