Mahmoud G.

The order was placed with them through Kogan and was supposed to be dispatched maximum on 14/02. Upto 16/02 They didn't send it nor contacted me. I contacted them, they said they didn't have stock and asked me to wait till 21/02. I waited and nothing happened. Then I asked for a refund. They asked me to pay extra and get the higher-spec phone and I should do it quickly before the higher-spec stock run out. I did pay extra. Then later I found that they charged me more than their listed price, and the postage was delayed because it was from Hong Kong not Australia. I ended up receiving the order on 28/02. Bad experience. I could have paid less and got it quicker if ordered from another supplier.
This is my last time buying from them or from Kogan platform.