Walgreens BeautyReviews 31

Not recommended. I ordered product and what I received was not what was online. Care To Beauty says, and I quote, "the products you have ordered have new packaging, the new presentation, the formula has been upgraded." They will not return the product even though it is not what is listed on the website. Customer service is not helpful and, frankly, the site feels like a scam. I wish I would have listened to some of the reviews I see here. I wanted the product I love and the reviews citing "fake products" is very apropos.

I was a customer of Beauty.com for a couple of years, once in a while I would purchase items on their overpriced site. I would often have issues with orders not arriving on time (back ordered, with no notice), not arriving at all, or my order being damaged. Their customer service is a joke, hiring idiots with no skills or customer service training, they don't even care about the customer. My recent order arrived damaged (broken glass), they did give me a refund immediately, but after that I received an e-mail saying they also cancelled my account and permanently banned me from the site and with the reason being that we don't mesh. I have NOTHING to do with what happens from their warehouse and during shipping/delivery, Beauty.com is total B. S. and just awful. OK, GOOD RIDDANCE YOU PIECE OF CRAP COMPANY. I will take my business to a place that values me as a customer and anybody reading this should too!

I tried to purchase an item from this company and although they shipped it promptly, the product I received was the incorrect item. This happened THREE times! I asked the customer service agents to send a message to the warehouse to be more diligently when picking the item but the agent said that couldn't happen. I advised them twice that I needed this item before a certain time period and finally was told on the third time when I called in exasperated, they advised me they didn't have the item in stock. I wish I was told this originally so I would've gone to a vendor that had it in stock and could assist me. And on the last shipment, they even sent me the wrong item with a totally different company's packing slip. Nothing says incompetency more than this company did by their actions this week. They finally just refunded my order. I will never try this company again and will get this message out as well.

Spent about 53. For a bunch of crap. I could have spent that at avon and gotten triple the products that work much better. Tried this on a whim to treat my self Thinking it might be better. Trust me it's not. I'ts a big rip off and some of there products are shared with a drug store which would be the same as getting it at cvs but paying triple the price. I did not get any of the freebies they said i would. Save your money this company is a total rip off I would never again Purchase from them. Low quality products. Said i could return it but would take over a month to even get my money back. Tossed all there crap in the rubbish a very expensive lesson learned. STAY AWAY FROM THEM...

They send out emails advertising free gifts with purchase, but then AFTER they've mailed you what you purchase, they send an email saying your free gift was cancelled. Customer service is horrible - I spent 25 minutes on the phone, a lot of it on hold while the rep had to verify why the free gift was cancelled. Well, the answer is that they "ran out" and "didn't know it would be in such high demand" but also, "it's not a customer service problem, it was a marketing error"... first of all, customer service is the front line to your company's relationship with your customers, so if the marketing department or inventory department or technical department or whoever it was made a mistake, it's your job to appease the customer if you work in the customer service department! I explained to this rude little twit that I only made an order for the free gift, as that was the only thing that made the deal worth anything, and I explained to her how shady of a practice it is that I got a shipping confirmation a full day before a confirmation of the gift being cancelled. I should have had the opportunity to cancel my entire order! I was informed that my only option at this point is to return the items I bought and wait up to 30 days for a refund. Beauty.com is a joke of a company - an unethical farce and should be avoided! Not only are their practices suspect, but I buy A LOT of cosmetics, and I recognize a lot of stuff for sale on their site that is years old and not even marked as clearance, so I do not trust that they are selling quality inventory.

I don't normally do reviews of stores. But after placing my first order with Beauty.com I feel motivated to express how incredibly happy I am to have found them! I do a lot of shopping online for products I can't get at my local stores. One particular item is "Gluten Cutter" Supplement. I have ordered this item from walmart, target and amazon and I always have to wait about 2 weeks to actually get it. I GOT MY ORDER IN TWO DAYS from Beauty.com! To me, that is life changing because it is aweful when I run out of that supplement. There was a slight problem with the quantity in one box. I emailed them and they responded within a couple hours and they're replacing the whole box! ALSO, The makeup deals are great and the ability to buy things you NEED from the drugstore.com side, add things you WANT on the beauty.com and have a combined shopping cart helping you to get to your $35 in products to get the free shipping on all of it... That is VERY nice! I love 2 sites one cart! Beauty.com is Wonderful! Very Pleased Here.

I love this site, this site has all the beauty products that Macys, and Sephora has. It is even cheaper and i get free stuff with my purchase all the time. During christmas I ordered Smash Box (don't ask me what it is, It was on "want" list for some of my co-workers). I spent half the amount I could off spent at Sephora. And on top of that i got free goodies and coupons. I see lots of you are upset but mostly from 2009-2012, I guess when walgreens.com took over beauty.com has got better,.