I ordered something from them lets say May 10th, and as everyone else I fell for the amazing looking jackets and sweaters, Very trendy and cool. I get an email on May 20th that my order has been Shipped,. Just like others I didn't get a tracking number, so i logged in and went to my order and saw a tracking number and a website that they sent the package with. I put in the tracking numbers, and i get that on May 21st Item was shipped,. Ok, i been tracking everyday since then. Then i emailed them on May 30th, and i get a respond on June 1st, with same information that i already knew. And On top of that info i wast told that i won't get my items for 4-5 more weeks. So basically it will take them 2 months to ship my stuff. Fishy much?. Funniest thing was the email they sent me had a link to track the package, check it out for yourselves guys.
http://www.17track.net/index.shtml
Today June 5th, 2014, it still says package shipped on May 21st. Where, & what country is my package in is a good Question. Cuz i sure don't have it.
1. Let the customers know in advance that they won't get their package for Months.
2. Stop false advertising and start taking care of Customers.
3. If you can't deliver it, don't promise it.
4. Try to use some known package handlers so customers could track better.
Thank you for this review, so sorry for this issue as you said.
Would you mind tell me your order number or e-mail address? I will check it for you.If you really lost the package, you can contact our customer service, we also can check it for you.
Thank you for your kind understanding and assistance.
Rosewholesale staff