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Barnes & Noble Reviews Summary
Barnes & Noble has a rating of 2.4 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Barnes & Noble most frequently mention customer service, gift card and business days. Barnes & Noble ranks 109th among Textbooks sites.
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I've had a Nook since the first generation. I love Barnes and Noble. It's a great company and I love that I can have equally quality experiences between their physical stores and their online store.
The love the environment and part-time job option. Best job ever
The store itself is huge and hard to find anything. On the website I can seach the book that I want and it comes up right away or I can browse.
When I need a book I always check at Barnes and Noble first. They usually have the book I want for sale used by a private party. Last time if I bought book new I'd of payed $34.95 but bought used one that was like new for $8.00 I always receive books quickly and have always been satisfied.
Though it was a while back when I went to them, they had what I needed. Specifically, I was looking for a Portuguese course book and such. Though there wasn't a tremendous selection even for languages like, Spanish, French, German, Russian and Japanese, still, I had hope. Fortunately, they had a series called 'Living Language'. It was a Portuguese course book, along with a very useful dictionary and CD's that complement the coursebook. I have used those ever since and it is all due to the fact that they carried what others didn't, such as B Dalton, etc,. Over the years, I picked up other things, such as calendars at Christmas, and so forth.
The staff and the atmosphere is recite! Great selection, reasonable prices and overall a great experience. Highly recommended!
Would have preferred Borders but, alas, they are out of business. It will be interesting to see how BN survives in an Amazon world.
My husband bought me a 50 dollar gift certificate from Barnes and Noble online, instead of asking for a gift certificate which would come in the mail after Christmas, he agreed to the digital version. GUESS WHAT! Still no gift certificate. He needs to get on their tail, again, to get this taken care of... I have 2 readers a Nook and a Kindle, that is to say I read a lot. I am disabled and spend a lot of time in bed due to a failed back surgery. THIS REALLY LOWERS MY OPINION OF B&N AND THEIR CREDIBILITY IN MY BOOK!
Get a membership! It pays for itself and employees will always let you know when you're getting a great deal!
Good place to shop but doesn't offer a great variety in DVD packages besides being expensive. Nowadays we can watch pretty much anything via other services. The only reason for me to buy the DVDS is to give as a gift. Think of a way to promote the product And charge less.
Barne and noble booksellers employs managers and security simpy based upon appearence decriminary practices upon the poor. With creating outright lies.
Barnes & Noble isn't a bookstore, it's an experience. People need to get off their ebooks and go to a B&N one day soon!
It was a good experience a bit sad about the shipping delay, but otherwise exceptional.
The WORST online purchasing experience that I have EVER had
All kind of book sales on Thanksgiving weekend. I bought from Barnes&Noble,
>Got confirmation of order,
>found out it was from 3rd party seller,
>tried to cancel, but was told it was too late to cancel, so i did not purchase from
Another merchant on that weekend because i did not want to end up with two
Copies as a gift for my niece, despite that there were great sales going on with free shipping.
>tried contacting 3rd party seller a couple times with no response.
>contacted B&N twice to get status, with no satisfaction, and the 2nd time
B&N pointed me to another party that they said was responsible for 3rd party
Vendors.
>when i contacted that party, i was told they are only responsible for 3rd
Party hardcopy magazine sellers, so sent me back to B&N
> Then, 1 day before Christmas, Barnes & Noble cancelled my order and I had no present for my niece.
>Had to go out in all the holiday traffic and crowds to buy at my local bricks and mortar bookstore, at full price plus pay local sales taxes.
Will never buy from them again.
Bought a couple of Tolkien Books: The Hobbit, LOTR, and the Similarion. Very happy with the service cant wait to start reading
I prefer BarnesAndNoble over Amazon and all of my experiences with BarnesAndNoble have been pretty good! Definitely have a great search engine, prices, and of course their reviews are helpful too.
Barnes & Noble is easy to love. I got their discount card a long time ago and keep renewing it because the deals are great. Somehow, it's easier and even cheaper to order books through Barnes & Noble online than it is to pick up in the store. I don't know how that happens, but it's so convenient to just go on the computer, pick out what you're looking for, read all the book reviews, and place the order. Shipping is usually free too. And, books get here fast - like I said, you gotta love it!
I just shop on Barnes and noble online for their used books, I always get really good quality books for good low prices.
I would much rather use Amazon, because it gives you more selection. However, the store itself can't be beat, except in price.
BN books are a little expensive but that's why I buy from their used books. The books are always in excellent shape.
Love the great selection! Knowledgeable and helpful Customer Service
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