I strongly suspect that any positive reviews about Bambuzo are coming from shills. I should have known the deal was too good to be true. I ordered a $275 pair of binoculars and received a rifle scope that, upon looking it up on the web discovered was a discontinued model which had had an MSRP of $188 when it was on the market. Bamboo customer service is obviously well trained in giving people the run around. When I called they first disputed my claim that I had received the wrong item, then I was told that I needed to send them a photo of the item and the enclosed invoice (there wasn't one) and then they would obtain the RMA # for me and email it to me. I refused to do this and threatened legal action. After much back and forth on the phone and three or four days later I was emailed an RMA # and a "return shipping label." The return shipping label said Amazon on it. I am an Amazon Prime member and have never seen a return shipping label like it. The shipping label did not even indicate what carrier it was for, much more have a tracking number on it. The return label was for a Texas address, while Bambuzo is located in Nevada and the information on their website gives a Nevada address for processing returns. Honestly, I don't think the label was legit and I wasn't about to use it. Fortunately, I payed with PayPal and turned the mess over to them to handle. (BTW the address for Bambuzo that PayPal had and directed me to return the item to is a California address.) I wish I had spent just a minute to google them first because I would have never ordered. You might say that I was lucky in comparison to others; I lost around 5-6 hours of my life and $25 in return shipping charges. If you want to risk buying from Bambuzo pay with PayPal, and choose the payment after delivery option. If, or rather when things go south don't even contact Bambuzo, just file a PayPal claim.
Great service. It showed up in 5 days and love it. Would buy from bambuzo again.
I have used bambuzo 3 times and they get me stuff fast and exactly what i order. Will be back soon.
I love bambuzo.com they got my gift to my son in another state in 2 days. What else can i ask for?
Thank-you for the fast shipment of the toys. Son really loves them..
Ordered some patch cables and a router and got here in in perfect condition. Fully recommend.
I really am impresses with the speed of the shipment and also the quality of the watch.
Love the selection and fast shipping will shop here again.
Still waiting for my item nearly 4 weeks
Never buy again from this rubbish company
My son loves his new case and it was very much needed.
Thank you, fast shipping to my door. I will buy again.
Received very fast, 2 days max and exactly what i ordered.
I truly believe the company is writing those good reviews. Do not order from them!
Great toy found three that were not available on ebay.
Bought speakers for traveling, fast shipping to Asia.
Absolutely wonderful transaction. Would highly recommend.
Overview
Bambuzo has a rating of 3 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bambuzo most frequently mention customer service, tracking number and credit card. Bambuzo ranks 725th among Discount Shopping sites.
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- Las Vegas, NV, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members