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Bambuzo
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Bambuzo

bambuzo.com
Illinois
2 reviews
6 helpful votes
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Perfect
June 12, 2015

I thought that they forgot to send me a confirmation email for my order. I see now that my emails just didn't update for a week. The problem was on my end. Thank you bambuzo.com

Date of experience: June 12, 2015
Illinois
1 review
9 helpful votes
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No shipment of product... no response to my inquiry's... no service department... but, they have my credit card number in their hands - that's frightening.

Date of experience: April 7, 2015
Brazil
1 review
4 helpful votes
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Bulky item arrived fast
September 29, 2015

Ordered a playset from bambuzo.com for my kids, outdoor set and it was a very large. Paid $5 shipping to get the set delivered to my home in 3 days. Weight about 140 pounds... VERY HAPPY

Date of experience: September 29, 2015
Viet Nam
1 review
6 helpful votes
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Another great order
July 17, 2015

Another great order. Like others have said, you order, you get a order confirmation, then sent for shipping update, then shipping tracking number all within 24 hours. I will order again 100%

Date of experience: July 16, 2015
Canada
1 review
5 helpful votes
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Good headphones
September 28, 2015

The headphones arrived fast and makes listening to music a real pleasure. I would advise a good quality preamp though to really enjoy the headphone to the max.

Date of experience: September 27, 2015
New York
1 review
7 helpful votes
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I called my credit card company and explained how BAMBUZO is an INTERNET SCAM and about their so-called customer service, no tracking number, and no delivery of my order. I told them about the emails I received stating in order for me to get a refund, I had to send back the order they (BAMBUZO) never sent. My credit card company credited my account for the amount of the order. Two days later, I received an email from BAMBUZO stating my order had been canceled and my account credited. CALL YOUR CREDIT CARD COMPANY.

Lloyd

Date of experience: May 12, 2015
GB
1 review
4 helpful votes
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I ordered a DNKY ladies watch from Bambuzo, 2 days later I tried to cancel, but received an email a week later saying sorry item sent for shipping a month later I ask if I can have a tracking number, I received a reply item sent for shipping and awaiting tracking number, 2 months now and nothing, I have contacted PAYPAL to start a refund claim, they have sent Bambuzo a copy of my complaint. Keep well away from these scammers.

Date of experience: May 29, 2015
Viet Nam
1 review
8 helpful votes
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Easy Returns
July 12, 2015

I ordered three things and only 1 I wanted to keep. I opened a RMA with my account and they approved it the same day and refunded me 4 days later. Easy peezy..

Date of experience: July 12, 2015
Australia
1 review
0 helpful votes
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Fast shipping!
February 14, 2017

OOrders Saturday night and received it now Tuesday!
Very happy! I will be trying them again for another 3 pots.

Date of experience: February 14, 2017
GB
1 review
4 helpful votes
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Without any explanation they cancelled my order twice to the UK. PayPal paid and they returned it. Totally pointless company. Do not use!

Date of experience: May 29, 2015
Arizona
1 review
1 helpful vote
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This company is a fraud! I had ordered two sets of computer monitors from here, my order and payments were approved (pending charge even showed on my bank statement), and I even received a confirmation email stating I would be emailed once my order had been shipped so I could track the order. Five hours later I received an email stating my order had been cancelled because the items were out of stock, I had not been charged, and they apologized for the inconvenience. I know that to be bull$#@! Because the website will not allow out-of-stock items to be purchased. I wasn't given any options about whether I would like to place the items on backorder, receive store credit, or refund. To add insult to injury they refuse to respond when I emailed the copy of confirmation of my order proving the items were listed in stock at the time of purchase. Further evidence of their fraud and false advertising can be proven; they also took down the link to the items to show an error message (thankfully I added the item to my "wishlist" so I can still see it, but link is broken also), they also changed the price of the items from the advertised $10 per pair to $600 per pair! This is ridiculous business practices, it is also against the law. Therefore, since the company refuses to respond to many attempts to contact them about this issue, I am now searching for a lawyer to file charges after filing a complaint with the FTC, BBB, and IC3. Don't order from this company, they will cancel your orders wrongfully, they will lie to cover up their deception, and refuse to respond when their errors are pointed out.

Date of experience: February 21, 2015
Paul B. Bambuzo Rep
over a year old

Hi Tasha,

I am sorry you had a negative experience with the site. Believe me that this is the last thing we would like for any of our customers. We have served thousands of customers successfully and without a glitch but unfortunately there were times when products are listed erroneously. Unfortunately this leaves customers such as yourself frustrated. For that I apologize and know that we are working diligently to correct these glitches. Let me know if you do decide to give us another chance and I'll discount shipping costs from your next order. You could also give us a call to our customer service number if you have any questions.

Sincerely,
Paul
Bambuzo

Japan
1 review
8 helpful votes
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Ok
August 22, 2015

Items arrived really fast but I wish i picked a different color. Should have bought 2-3 and saved on shipping.

Date of experience: August 22, 2015
California
1 review
1 helpful vote
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Made a purchase and made payment, 3 day later I received an email stating the item is not in stock!
Just was a waste of time.

Date of experience: November 16, 2015
Japan
1 review
8 helpful votes
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Love this store
August 10, 2015

Absolutely love this store. Fully recommend to everyone. They went above and beyond to get my gift to someone in asia. Can say thank you enough...

Date of experience: August 10, 2015
Brazil
2 reviews
5 helpful votes
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Ordered early morning monday last week took 7 full days to get here... I only paid $5 for shipping but that doesnt sound like express shipping to me.

Date of experience: October 14, 2015
Arkansas
1 review
5 helpful votes
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Fast shipping great drill
September 27, 2015

Love the new drill and got it in 5 days from order date. I like the options of bit and safety locks on the 5600 model. I highly recommend.

Date of experience: September 27, 2015
GB
1 review
2 helpful votes
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No response, tickets not updated, promises to call back not kept. Quite the worst customer service ever. £90 down and no sign of the goods

Date of experience: October 8, 2015
Minnesota
1 review
4 helpful votes
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I placed an order for a Mini Jambox for my daughter for Christmas... I placed the order on December 16th... a week later I still hadn't gotten a shipping confirmation so I emailed them asking what was taking so long... I FINALLY got a response several days later telling me my order was CANCELLED due to it being out of stock... REALLY? It took them 12 DAYS to figure that out? Meanwhile I had NO Christmas present for my daughter and would have appreciated an email ALOT sooner than that telling me I couldn't get what I had order, so at least I could have looked elsewhere! I WILL NEVER ORDER FROM HERE AGAIN! I HOPE YOU DON'T EITHER!

Date of experience: December 28, 2015
Brazil
1 review
4 helpful votes
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Great Service
December 13, 2015

Very helpful, thank you. Ordered a toy for my daughter, I wasn't sure which version of the toy it was, gave them a call and they were helpful.

Date of experience: December 13, 2015
New Jersey
1 review
1 helpful vote
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Waste of time
February 25, 2015

I placed an order of an item I found while searching and the next day I was told they don't have it. Horrible website.

Date of experience: February 22, 2015
Paul B. Bambuzo Rep
over a year old

Hi Sandra,

We apologize for the experience you had. It looks like you ordered something when our stocking system was not working perfectly. Please send us a private message from this account and we'll give you a discount on your next order if you do decide to give us another chance.

Thank you,
Paul
Bambuzo

Overview

Bambuzo has a rating of 3 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bambuzo most frequently mention customer service, tracking number and credit card. Bambuzo ranks 725th among Discount Shopping sites.

service
56
value
53
shipping
55
returns
29
quality
52