Bambuzo

I ordered a product from Bambuzo and because their description was incomplete it was not what I wanted. Their response to my first email did not address my issue. Finally, they sent me a return number and then refused to accept the package when I returned it. I am now out the price of the item plus shipping. When I complained their response was once more not relevant. Since then they don't respond at all. This is the worst company I have used!

I ordered a simple item from a national brand company. Eighteen days later, I have no tracking number and no product. When contacting customer care, I receive a canned response that "this will be immediately escalated to my manager and rest assured, I will update you." When I log into the site to review the status of the "ticket", the ticket has been closed; no response, no update. Additionally, the phone number they provide goes straight to a busy signal; no ringing. Super disappointed I have wasted my time to save (literally) five dollars. Not worth it. I encourage you to not do business with Bambuzo; it's worth a few extra bucks to shop somewhere more reliable.

It is a great site, has everything. Sends nothing, and no response to emails. I ordered a baby changing table and never got any info regarding the order, just that money was sent. Fortunately I paid with Paypal and since the item was not sent, they did not pay.
I tried this twice thinking perhaps I had done something wrong. Finally sent them another email canceling second order.
Will order from a trusted site and forget the wasted time with these losers.

I had never heard of bambuzo.com but found them online and gave them a try. I waited about 6 days and then call and talked to a Mary. She was very helpful and updated me on the order. Best part she gave me a small but much appreciated discount for the delay.
Thank you.

I am trying to return an order and I have been unable to do it on line and there is no answer to my phone calls. This outfit seems like a scam to me. They sent my order but it came as a "Gift" from Shelby Franks through Amazon.com. When I contacted Amazon the only refund I could get was an Amazon Gift Card and not a credit to my VISA card. I have called several times and on different days -- either the phone is not answered or the automatic answering system answers and I am told that the Ext 900 mail box is full and is not accepting additional messages.

The company shipped the item in the wrong size and color. Also, it had an Amazon.com label and gift receipt with someone else's name on it. They never responded to my calls or emails. Also, I sent it back to the address the lady gave to me, through the one comment she made in the Paypal claim. She said it was never received. Luckily, I had the tracking number! I am out the amount for return shipping, but it could have been much worse. Thankfully, I used Paypal to pay and they finally got a refund for me.

Tried to order 2 items from Bambuzo. Got a confirmation that they had received and were processing my order then after a week I went back and checked the status of my order and it was cancelled and no reason, no communication to me as to why. Called customer service 2 times and kept telling me they would investigate the reason as they could not tell me on the phone, and they would call me back. After second call and no return call, I called it quits with this company. Waist of my time, and they lost a potential customer. Going back to Amazon where customer service counts.!

Like previous shoppers I too am ordering from overseas and the price was fabulous. Saved after exchange, shipping and small taxes just under half the retail price here.
I will tell others about this company. BTW I received an order confirmation email, and sent for shipping email and also the tracking number email. Arived in 6 days from USA.

This company is a joke. Bought two batteries from them totalling almost $300. Even paid for express delivery within 3-5 days totaling an insane $63, but really needed the items. They only sent one battery and it was over a week late.

Sent mutliple messages to customer service - VERY slow reply - we're talking days, and they don't even read your message - same automated message - your package has been dispatched.

Paypal of course saw the case in my favour. They will refund the total money, but cannot refund the return postage cost which is almost £20 GBP.

Utterly useless company which should be shut down.