Bambuzo

I'm surprised by some of these reviews so I would like to give my 2 cents. I ordered an item from Bambuzo and it arrived fast and without issues. I ordered a second item which I was expecting to arrive in the same speed as the first but on the 3rd day waiting I called customer service to ask whats up. I spoke with Monica (she's awesome!) and she was very informative and helpful and let me know that I should be getting tracking number later that day (which I did). I did get my item two days later in perfect condition.

Seems like a hit and miss with this website looking at other reviews but given my experience I would definitely recommend the site to others and I will be using it again.

I have to to send our a big THANK YOU to Bambuzo for helping me find 30 paper towel holders that were not available anywhere else. Received in 5 days as agreed. Very happy!

I love the new bluetooth connection, ordered online, got a confirmation in the email with receipt in less then 1 minute. Was updated in approved status, sent for shipping status and tracking number emailed to me in 17 hours. Product arrived in 4 days and exactly what i ordered. I reccomend to everyone and will tell my friends too. :)

Where is my order? I ordered it 4 weeks ago and still not sign of it. I have tried to contact you several times by email and you have not responded. Before I place a official complaint with paypal and dispute this transaction with paypal. I would like to know exactly when my order is coming.
Order ******* (placed on August 13,2015 7:54:36 PM PDT) My sons birthday is in 10 days I ordered it 1 month ago so that it would arrive in plenty of time as we live in Australia. And now it looks like he will not be receiving this at all. Your customer service is non existent. Why will no one respond to my many attempts to contact you.

Thank you.

I like many others should have done my research first before ordering from this place. My daughter wanted a discontinued hard to find toy (with help from Santa) and this site had it. The price was a little higher, but not gouged like on ebay and amazon. I had never heard of this site, but it has popped up several times and looked legit so I decided to take a chance. I placed my order on December 1, plenty of time for shipping and small hiccups. I have been waiting and waiting and have not received any updates or shipping info. They say they ship in 24 hours, I think 9 days is more than generous to wait. I finally decided to contact customer service to cancel the item since I have discovered all of the horrible reviews. When I pulled up my order to get all the needed info, it showed cancelled. Thankfully I used PayPal and from other reviews will be smooth to dispute.
Beware! I to believe ANY and ALL positive reviews are fake. Lesson learned.

I ordered because they said they had the merchandise I wanted. But they really didn't and would not say so even when asked directly. No order confirmation, no shipping date, no tracking number, no response to 5 emails and 2 phone calls. Still have no merchandise a month later and they still have my $427. Am pursuing them through Paypal which finally got a response - now they propose to keep part of my payment. Avoid these scammers.

I placed an order for an "in stock" item three weeks ago, they charged my credit card, and when I got my tracking info it turned out to belong to someone else's shipment.
After a week I finally got a response to my emails and calls and was told that it was "out of stock" with their regular vendor but they would rush ship it to me from another.
The following week - after yet another call/email - I was promised that I would have it within a few days.
Fast forward three weeks (no merchandise) and I call to cancel the order and have my money refunded as it's clear to me that this company is jerking me around. The customer service person tells me she doesn't even see my order in their system (and therefore cannot process a refund!).
Shady business practices. Will call American Express and have them take back their charge.

I ordered a world globe several weeks ago. Advertised as shipping by next day. Over two weeks later, my order status still showing as "under review." Have tried contacting customer service vial email. While a response is pretty prompt, it is not written in correct English, and repeatedly promises a quick response to my query. Still haven't found out when my order will ship. Called and spoke to customer service yesterday, and the representative could not answer my questions and told me someone would have to call me back in order for me to cancel the order. Needless to say, no one has called me back! I have never had an issue like this with any company before. I would not recommend this site to anyone.

I have placed an order a month ago and I'm still waiting on an update of my purchase. I received a sent to shipping email three days after my purchase but I never received a tracking number. I have called customer service and only get a full mailbox. I have emailed *******@bambuzo.com and was told my shipment would arrive last Saturday... A week later, I'm still waiting. Be careful using you credit card with this site. Bambuzo is extremely suspect.