Auto Anything

I bought a bike rack that said it was In-Stock. I thought this was too good to be true and tried to use their CHAT to confirm, without any luck. The I waited 1 hour on hold to reach a human, which told me it would ship as planned. The day it was supposed to ship, I didn't see a status change, so I tried CHAT again and it only took 41 minutes to reach someone. They said it was still scheduled to ship on time. LIES. That night I received an email saying the product would deliver in 4 months... Worst service, Worst Scam of a Company. I doubt they stock anything at all.

I wish I'd read the reviews before ordering. I ordered Firestone airbags for towing our travel trailer behind our 2017 Pathfinder a month ago. They still haven't shipped. They emailed me letting me know they were out of stock but they still show in stock on their website with quick delivery. COVID is not an excuse. If you know shipping is delayed, change your website! Can't believe my order still hasn't shipped a month later. The trip I needed these parts for has come and gone. Please do not comment back that this is all due to COVID

Edit: Since writing this review my order has been delayed two more times. That's 4 times in 6 weeks they have revised my shipping date! A rep from Autoanything emailed me an apology along with a $30 gift card. I Let her know that it still shows that it will ship within 2-4 days which she said she fixed but still has not. I've requested a cancellation and will order from eTrailer.com.

I placed an order to be delivered to my PO Box. After a few days of not getting an email that my item had shipped I called to be told they can't ship it to a PO Box. Nobody there thought to call and let me know this. I'm surprised you can even place an order to be delivered to a PO Box online if this is the policy. I then changed my shipping address and after another 10 days of no deliver I called twice to be told it was being prepared to ship. I'm positive they didn't have it in stock which was why it was delayed. I cancelled the order. Also hold times are terrible.

There is a reason this site has a one star rating and it's their service. I ordered lowering springs thru these guys because the parts were hard to find and their site showed them in-stock. It's now been a week and they're telling me that the item is backordered and it's going to be another 6-8 days, but not to worry because once they receive them they will ship them out via expedited shipping method. That's not how fulfillment is supposed to work. The bad reviews are well deserved in my opinion.

Bought Husky floormats for a Ford Maverick Hybrid and received floormats for 2.0 ecoboost model.
The site states " fits all models" but the floor is different on a hybrid.
As of 7/28/22 Husky does not even offer mats for the hybrid.
It has been three days of dead end communication with varying responses but still no return shipping approval. The most recent response states that they have to send the information to the manufacturer.
Certainly not hassle free returns as the website claims. I hope that this ends different than it looks like it will.

Loved my money, has fought me to refund my money for a wheel they had returned to their warehouse by FedEx! Had to file complaint through Amazon. They were told by amazon to cancel the order 1 whole business day before shipping! Horrible company!

I ordered air shocks from AutoAnything in November. The shocks never held air and I tried everything to find the leak assuming it was in the lines. After 5 days, I removed the shocks, ran a strap thru them, aired them up and put them in water. The top welds were no good. I contacted AutoAnything after looking up their return policy. They wanted me to pay return shipping (although their policy stated otherwise for defective items) so they could determine if they were going to give me credit or exchange or do nothing. I can't even get that answer out of them. After 2 1/2 months I contacted them and was told they would check and get back to me. That was over a week ago and so far all I've heard is crickets. I have many more items to buy for my vehicle but I won't be buying any of them from AutoAnything.

I recently purchased 3D Maxpider floor mats for a 2020 VW Tiguan... They were the best price around from AutoAnything. They also shipped and delivered very quickly, and I am more than pleased with the product. The only downside was that 3D failed to incorporate the clips into the front passenger mat, but otherwise they fit flawlessly. They have the right amount of grip to not restrict your feet, but not to let them slide all around when wet.

Ordered a car cover on line. Received message to call about order, after several attempts I was told their system would not accept order. The card was valid, I am still using it today. Gave them a second card, was told it worked fine, hours later I receive message to call about order, same issue. Checked credit cards and found both cards had been charged and then removed. One more phone call to find they had canceled order, was transferred to someone to get explanation, went to voice mail asked for a return call, that was three days ago.
Bought a tow bar from them a couple years age, received wrong one. Thought it was a one time mistake. Bought my car cover directly from manufacture, far less hassle.

I had ordered and purchased several items that was *******@300.00. When they arrived I noticed that 2 of the three item were damaged and defective. I have spent 45 days on the phone (because using their Email customer service option generates NO reply or services). I have talked to now 4 Customer Service agent and still do not have my seat covers because Cover King send me defective unmade - incomplete driver seat cover. The finally sent me a replacement driver's side seat cover that turn out to be the passenger side and NOT the driver side seat cover.
Are you confused yet? Today I was again on the phone with their Customer service group and I am still working on getting my money back.
FYI: I will never recommend Autoanything.com to anyone for any reason. J. C. Whitney.com is older and better.

I ordered Coverking seat covers via Autoanything based on the customer reviews. I received the covers and they are lower than JC Whitney or WalMart quality. Not even close to fitting. Autoanything took my photos, will screw around and I doubt that I will get a refund.

But what made me blow up is that in order to provide a review, you email it to their customer service. So none of the real reviews are making it through to shoppers. It's a scam.

Bought a nice Thule aeroblade roof rack and (I thought) saved some money. It did not fit according to the instructions so within 2 weeks I request to autoanything.com to return it. I agreed to pay shipping, but a week later I receive an email from autoanything.com saying they need to charge a 50% RESTOCKING FEE. Now I am out $500, have a rack I never installed, do not want, and it would cost me $250+ just to return. Now going to try to resell it on my own. If you buy anything from autoanything.com, don't plan on ever returning it.

They "lost the item" and wouldn't refund (at least yet). It has been a couple of weeks and they want me to file claim through their own logistics provider rather than do it themselves. So, I paid, never got the item and still don't have refund. Oh and don't even try using the email support as they have not responded to any of my four emails. I had to call which takes forever to get a human being on phone and then they don't have any idea what they are doing.