asked byon 2/14/19
DO NOT ORDER FROM MORRIS 4X4 OR AUTOANYTHING! Sort through newest reviews. All are the same. Long story short, ordered over $2600 of items over a month & half ago. Have received only $200 worth of stuff. CUSTOMER SERVICE IS NON EXISTENCE! You can call to make a order & get an immediate answer, however if you need to check on a order your going to be on hold for over a hour. That's if you even get someone. Online support is also useless. I've dealt with Thaymar Sanchez, Patrick Turcar, & Thomas LABAU. ALL USELESS. Thomas is the only one somewhat helpful but to no avail. Morris 4x4 is non functional as a business. Complete breakdown. Company should be ashamed how they're treating customers & STOP TAKING ORDERS. Pure embelzment. They clearly state they do not charge until items are shipped, but charge immediately. They then try & get things dropped shipped & blame the manufacturer vs accepting responsibility & taking appropriate actions. They'll tell you a guaranteed shipping date then nothing will happen. The online system to check status of your order is not functional also. It's stated my order is shipped & complete over a month ago. Still haven't received. Morris 4x4 was bought by autoanything. Autoanything has been involved in this order & aware of what's going on. Therefore I'm considering them the same. I will never order from Morris or autoanything EVER. This has been the worst online company I have ever dealt with. They can't blame covid, other manufacturers, or high call volumes. That's just making excuses. All other companies I've been dealing with have been able to function & communicate appropriately. There's a complete break down with Morris 4x4 & autoanything is letting it happen. STOP TAKING ORDERS. You're affecting people's lives & finances. EMBELZMENT.
Because their products are faulty, their customer service is pitiful. I had to call over 5 times to the warehouse to find out where the other half of my order was. And when I finally got my order the breaks weren't good! And then they didn't help me to return the product. The bad reviews are true.