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North Carolina
1 review
15 helpful votes
Follow Bead Z.
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Artfire.com promoted a 14 day free trial so I registered and they immediately charged my card 98.00. I immediately requested my money back and they refused.
Very deceiving practices by this company!

Date of experience: March 17, 2013
New Jersey
1 review
0 helpful votes
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IF YOU HAD NOT PURCHASED YET AND ARE LUCKY ENOUGH TO HAVE FOUND THIS REVIEW BOARD FIRST DO YOURSELF A FAVOR AND LOOK ELSEWHERE FOR WHATEVER YOU'RE THINKING OF BUYING.
BUT IF YOU'RE LIKE MOST OF US YOU'VE ALREADY FELL VICTIM TO FRAUD AND REDUNDANT REPETATIVE TRACKING INFORMATION THAT WILL JUST KEEP UPDATING BY THEIR COMPANY SO THEY CAN KEEP YOUR MONEY. IF YOU WERE FORTUNATE ENOUGH TO HAVE PAID WITH PAYPAL I URGE YOU TO OPEN A CASE RIGHT AWAY AND SKIP TRYING TO WORK IT OUT WITH THE SELLERAS AND AS PAYPAL TO STEP IN AND ESCALATE THE CASE BECAUSE ARTFIRE WILL JUST KEEP SUPPLYING YOU WITH FALSE INFORMATION JUST TO KEEP YOU THINKING YOUR ITEM HAS BE SHIPPED AND IN ROUTE.

Date of experience: December 22, 2020
Illinois
1 review
0 helpful votes
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BEWARE IS ALL SCAMS
July 30, 2021

I ORDERED THE EXPRESSO MACHINE FOR $94.99. I PAID WITH PAYPAL AND NEXT DAY I RECEIVED EMAIL FOR ORDER CONFIRMATION NUMBER.
I WAITED FOR UPDATING ON SHIPPING STATUS FOR A WEEK AND AFTER THAT I OPEN A CASE WITH PAYPAL.
TWO WEEKS FROM THE DATE OF PURCHASE I RECEIVED A MESSAGE FROM PAYPAL SAYING THAT THE CASE WAS CLOSED BECAUSE ITEM HAS BEEN DELIVERED WITH TRACKING NUMBER VIA USPS FIRST CLASS MAIL.
I TRACKED ON USPS.COM AND IT SHOWN WAS DELIVERED AT MY TOWN BUT I NEVER RECEIVED ANY PACKAGE.
FROM MY EXPERIENCE USPS FIRST CLASS MAIL ALLOWS 16 ONCE PACKAGE WEIGHT AND THE EXPRESSO MACHINE AFTER I SEARCHED ON WEBSITE IS AT LEAST 12 LBS PLUS PACKING.
SO CALLED PAYPAL AND EXPLAINED THE SITUATION ABOUT THIS SCAMS AND I GOT REFUNDED RIGHT AWAY.
WHAT THEY DO THEY SHIP SMALL PACKAGE AND PICK ANY ADDRESS IN YOUR TOWN TO PROOF TO PAYPAL THAT ITEM HAS BEEN DELIVERED SO THE PAYPAL WILL CLOSE THE CASE. AFTER THAT GOODLUCK FINDING. I TRIED TO EMAIL THEM AND NO ANSWER.
GOODLUCK!

Date of experience: July 30, 2021
Italy
1 review
5 helpful votes
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I opened a seller account with them and selected the $11 a month option. They billed me $35 for 3 months and another $5, later I found out that they take an additional $5 each month in addition to the $35 dollars you pay quarterly, and for billing fees they alwasy get double billings, this is ridicolous, on top of that you get 0 assistance, this is the worst site to sell.

DON'T OPEN A STORE THERE YOU WILL ONLY GET BILLS BUT NO PROFITS.

Date of experience: February 13, 2020
Illinois
1 review
1 helpful vote
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I ordered a football jersey from sportzoo1015. Received a "confirmation" email but no jersey or response to my follow up emails. Don't waste your money like I did!

Date of experience: September 20, 2019
California
1 review
2 helpful votes
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Find the right seller
October 31, 2019

I bought from MISTERDRIM and I just received my item. Very please with it. I'm not going to lie after reading some reviews on here I was scared that I was going to be scammed but I just got my product. The seeker could have been in contact a bit more but I'm just happy to not be scammed. Again, if you're looking to buy on here I would recommend buying from MISTERDRIM

Date of experience: October 29, 2019
Ohio
1 review
9 helpful votes
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On May 13,2015 I made an order with Butterfly Bowtique. I paid $55 for a bubble guppies tutu outfit for my daughters 2nd birthday to wear on her birthday. She said her turn around time was 3-4 weeks from payment to shipment. Well I emailed her the first time & she replied back saying every item is made to order so it will take 3-4 weeks from payment to shipment & said once its finished I would get a confirmation with my tracking numberoonce the label was printed. Well I emailed her 3 times and no response. I even went on her actual website and sent a message through there as well and still nothing. It is now going on what 6 weeks? And still nothing. No refund and no package. Pisses me off that someone could be so cold hearted to rip me off $55 and also do this to a 2 year old for her birthday. I had wanted it by June 12 but of course that didn't happen. I don't know what to do or who to report this person to. I will never order from this site to just be on the safe side. Yeah everyone on here may not be bad sellers but sorry I'm not going to take that chance.

Date of experience: June 22, 2015
Idaho
1 review
1 helpful vote
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SCAMMERS, THIEVES
July 3, 2021

This website is bogus, I ordered a lego boost set and they send me masks! It was expensive too and I never heard back from the seller. So then I burned the masks. TERRIBLE experience.

Date of experience: July 3, 2021
Connecticut
2 reviews
4 helpful votes
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I wonder why Pay Pal would even associate with this company that rob customers, someone should be put in jail. I'm in the process of getting my money back from Pay Pal, it's been almost amonth I have not received my order, Sorry to say but I don't trust Chinese Merchants which is associated with this company. The Better Bisness Bureau should definitely shut this company down."DO NOT ORDER ANY THING" from this corrupt company because then you're going to have to go through the long tough process of getting your money back from Pay Pal.

Date of experience: March 23, 2021
California
1 review
0 helpful votes
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SCAM
July 16, 2021

I bought a fence panel and received a small piece of worthless foam in a tiny little envelope. The seller's name is Oneboutique. I sent the seller an email and never received a response.

Date of experience: July 16, 2021
California
1 review
7 helpful votes
Follow Silver W.
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Great site to order from, with many great creative handmade artists!
I love buying my gifts there! I can always find unique handmade gifts.
Its like any site buyers should do their research, check seller reviews and if sellers are checking in regularly with their store, which the site clearly shows... so you CAN tell. I have had only great very personal service there:)

Also it is easier to find true handmade things on Artfire these days, I used to do most of my shopping on a bigger site which I will not not name... but it seems to be harder now to find true handmade artists with so much cheap imported junk... claiming to be handmade but from huge manufacturers.
So YES I love shopping on Artfire!

5 stars for sure!...
UPDATE

I used to sell on this site, it has changed a lot! I had a so called life time set fee, They took away all our tools that made it a great site so that they could force us all to pay higher fees. I didn't like the way it was done.
The site looks very generic now. I used to love my 2 stores I had there, they were beautiful and we had our own branding. But things have changed.

I have since moved on to my own websites and also sell on etsy. To be fair there are still some great sellers there. And I occasionally still order there. But not a site I recommend to sell on any longer. It's sad but true.
I can be found at www.silvermoongalleria.com & www.silvermoonbrassco.com

Date of experience: March 21, 2014
North Carolina
1 review
0 helpful votes
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I have ordered swingset for $99 through ArtFure site and received only couple is sponges. I have notified this site and got the full refund.

The seller name is:
Seller name 静婷 陈
Seller
静婷
*******@21cn.com

DNNAL Outdoor Porch Swing, 2-Seat Patio Hammock Lounge Chair Garden Ro $99.99 USD 1 $99.99

Date of experience: August 8, 2021
New York
1 review
4 helpful votes
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I think that ArtFire is great and I have never had a single problem there. I have purchased many times from different sellers without issue. Will shop there again and again.

Date of experience: August 18, 2014
Tennessee
1 review
0 helpful votes
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My first encounter
April 16, 2021

Well I ordered a pair of pittsburgh steeler shoes from their Westboy vendor, it took about a month obviously because they're custom made, but I must say I was really impressed, they were excellent quality and exactly what I ordered, good job Westboy

Date of experience: April 16, 2021
Florida
1 review
0 helpful votes
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Scam
May 5, 2021

This site offers good things but when it is time to receive it it never comes they take your money. Buyer beware. I have contacted my credit card and the will investigae it and get my money back.

Date of experience: May 5, 2021
Ohio
1 review
0 helpful votes
Follow Darian M.
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I ordered a pair of zebra Yeezy's and it has been about 2 weeks from today and I have still not gotten them. I was shocked but I also am I patient person so I will keep waiting for them. I signed in as a guest because I was tired of making accounts and signing up for things because I had been looking all day on websites for these shoes and I didnt know if the website was legit yet so i didnt even make an account and checked out. I have NO CLUE when IF or If I got them ordered. I got no tracking number and the website is clean because it was done as a guest. SO PLEASE, MAKE AN ACCOUNT AND REMEMBER TO DOUBLE CHECK THE EMAIL YOU GIVE.

I'M EDITING MY REVIEW BECAUSE MY SHOES CAME AND I HAVEN'T LOOKED AT THEM YET BUT ABOUT A WEEK AFTER POSTING I GOT THEM SO IN TOTAL THEY TOOK 15 DAYS TO COME

Date of experience: April 17, 2021
Delaware
1 review
0 helpful votes
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Horrible
February 17, 2021

What a piece of $#*! company. They're good with returning emails until it's time to return your money bc you didn't get your order then you can't get ahold of anyone.

Date of experience: February 17, 2021
Ohio
1 review
2 helpful votes
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Ordered item a month ago and still have not recieved it. Seller will not email me back. Have filed a claim with paypal. I will never order from them again. Crooks

Date of experience: June 2, 2017
Texas
1 review
0 helpful votes
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Seller sent me a tracking number for a package that belonged to Amazon package. Fortunately for me, the package with the tracking number provided for my item was delivered 1 mile away from my home and I was able to confirm that the tracking number provided to me for the item I bought from Artfire was in fact a WRONG TRACKING NUMBER and that it belonged to a package sent from Amazon and not this seller. I am currently disputing this purchase with PayPal.

This is a bogus site.

Date of experience: July 19, 2021
Missouri
1 review
0 helpful votes
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Worst service ever
July 29, 2021

I purchased a computer from a seller on the site and I never received it and it took about a month to get my money back never purchase anything from the site

Date of experience: July 29, 2021

Overview

ArtFire has a rating of 1.7 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ArtFire most frequently mention tracking number, customer service and credit card. ArtFire ranks 567th among Marketplace sites.

service
127
value
122
shipping
118
returns
100
quality
102