ArtFire

I think some clarification is needed: Artfire consists of many individually owned shops, with their own ratings, reviews, policies, etc. Just like shopping on Etsy or Amazon

I ordered from there site from a scammer. The scammer failed to respond and rolled up shop with everyone's money. Artfire takes no responsibility for their vendors or consumer purchases. Below is their position on their vendors: ArtFire Customer Service Team (ArtFire.com)
Jun 29,2021, 10:01 AM MST

Hello,

ArtFire provides a listing service similar to a classified ad. Anyone is welcome to list and sell on ArtFire as along as they comply with our Terms of Service. Those terms include a requirement to ship products in a timely fashion and communicate with buyers. If Sellers fail to comply with our TOS they are removed from the platform and their shops are closed. We do remove sellers on a regular basis who have not fully complied with our TOS. All purchases are made between buyer and seller. ArtFire does not process payment or have access to any funds. This means that a buyer can always dispute or initiate a chargeback directly with their payment provider.

Sincerely,
ArtFire Customer Service

I paid $20 dollars for monthly fee in order to sell on Artfire. After two days, my account had been cloesed. I sent many email to Artfire, no response. I have no choice to file the complain with BBB. Firstly, your response is very general, you did not indicate which policy I violate. You provided the websites with thousands of pages which customer can not read them forever. You did not provide the answer. Secondly, your advertisement is misleading customers. Your advertisement did not clearly state that monthly subscription fee will not be refunded if Artfire close sellers's account. Only state as 14 days trial, and money back guarantee. Thirdly, other sellers are still selling as exact same item as I do on Artfire. That means sellers selling same items, some of them will violate the policy, some will not, all depends on Artfire's decision.
Finally, Artfire will not give any warning to sellers regarding for violation. They can charge sellers' monthly fee and suddenly close the accounts, because of very general reason of violation of policy.
The business model of Artfire seems to lure customer to subscribe the monthly plan, and suddenly close your account and tell you the violation of policy without refund and keep charging credit card.
I spent hours and hours in order to get $20 dollars back.The reason is very simple.The $20 is belonging to me. I get charged without getting the service from Artfire. I want to share the experience with others in order to become as same the victim as me.

Please follow facebook artfirescam

https://www.facebook.com/profile.php?id=**************

My story is simple and terrible. I place an order, my money was taken, and I received an email confirmation. Then more than 3 weeks past and I emailed 1 of the 2 emails provided in my confirmation email, asking for a status on my order. The response I received: NOTHING! Then, over a month (~ 5 weeks) after my order, I emailed the other email address provided in my confirmation email and my response was: "This seller, EpicEvent, is no longer an active seller on ArtFire. To recoup your monies, please contact your banking institution and initiate a dispute..." It is apparent that they were perfectly okay with taking my money and leaving me without receiving my order and not telling me! And, frankly, I think it is ridiculous that they will not refund my money. A reliable company wouldn't make their clients to go to their bank for refunds. And, to make matters worse, the items I ordered were for my son's birthday (also obvious to the seller that it was a birthday order) and after 5 weeks of waiting, I have very little time to find replacements. I will never order from this company again! It was my first and last experience.

This is going back 2 years ago but couldn't find a place to put in my review until now, I bought some eyeshadows from a store that was Called hi fi cosmetics, after two weeks nothing came so I contacted the seller via email and she said they are on their way, another week went and still nothing so I contacted her again this time she didn't reply to my email, the eyeshadows never came and I found out that hi fi cosmetics shut down, it was my first purchase on artfire and because of the experience I had I haven't used the site at all since, I have had a much better experience with etsy than I had with artfire and I reccomend to stay away from artfire and you will find better stuff at etsy and as it was the first and last purchase I would ever make on artfire.

I have had an Artfire account for many years and out of nowhere,
I start getting bills that I owe money... They have ABSOLUTELY
NO WAY TO STOP THESE BILLS AND NO WAY TO CANCEL AN
ACCOUNT ON THEIR WEBSITE! YOU HAVE TO JUMP
THROUGH HOOPS TO TRY TO CANCEL YOUR ACCOUNT! ITS
WORSE THAN A GYM MEMBERSHIP! ITS LIKE A GYM
MEMBERSHIP THAT YOU NEVER SIGNED UP FOR! BIG
SCAMMING WEBSITE! SCAMFIRE!

DONT BUY ANYTHING FROM ANTFIRE! This company is a fraud and scam! I ordered a pair of headphone from this company. I was suspicious about the price. I was advertised less then half the cost of what they normality go for. I figured maybe it was a closeout sale that I stumbled on. I paid and waited, and waited and waited…over a month Emailed them and they said USPS lost in the mail. They told me they sent out another pair. Then I waited and waited again…nothing? The tracking reports indicated that it was still around but never got delivered. They told me they they were crediting my money back and if the headphone show up I can just keep them. Then I waited for the credit…nothing. Then suddenly the headphone showed up. This is where it really gets suspicious. The return address was from ISRAEL. They were the right brand but not the right model or color. The worse part is they had been clearly used and the packing was all beat up. It was missing a bunch of stuff. I contacted them and they refused to issue me a refund without me sending the item back to them first. Then I contacted Paypal the check of the email address for the original transaction. Them email address was connected to a company in HONDURAS. Don't buy from the company!

YOU WELL LOSE YOUR MONEY WITH THIS COMPANI. DONT WASTE YOUR MONEY WITH THIS COMPANY, YOU WILL PAY FOR NO THINK, GARBAGE THIEF COMPANY. I PAY 300 DOLLARS FOR THIS GARBAGE COMPANY, DONT WASTE YOUR TIME WITH THIS PIECE OF SH. COMPANY.

Ordered a bench that Never Came! **don't be lured in by low prices. It's a SCAM** Seller conveniently DISAPPEARED FROM SITE. Called VISA to dispute my $99. Artfire should be shut down!

Don't bother trying to sell there. They don't need your business. That's the attitude you will get once you have paid them to sell there.
They lured me in with their promo of $35.85 for 3 months. No contract, blah blah blah. They immediately take out $35.85 plus $5. I found their platform is crap (very illogical, very confusing, pictures take FOREVER to upload onto their website, even using a. Csv file as they have listed on their site doesn't integrate properly, you will still have to go in and manually fix every single listing before it can even become live). If you ask for help, they are short as if it's a bother.
If you are dissatisfied and cancel. Don't bother trying to get your money back or trying to speak with someone. They are useless. Had to file a dispute with Paypal to get my $5 plus the additional $18 they took back)-no refund for the $35.85 for services they half a**ed provided. Had to have Paypal cancel the contract w/them so they could no longer take money from my account.
They will not prorate a refund for you even if you have only used 2 weeks of their 3 months. The "No Contract" is a scam. Once you pay for 3 months, that is your contract--even though it is not stated on their promo, which they should.
Yeah, learn from my mistake. There is no traffic there either so not only will you waste money, you'll also waste time.

I purchased an item on June 28,2021. I never received the item. I have extensive documentation that the vendor never replied to 3 emails. Finally my last email was rejected as undeliverable. The ARTFIRE account for the vendor was not recognized.

I filed a complaint to PayPal who rejected my claim as PayPal informed me that a USPS tracking number was provided showing it was delivered.

The tracking number showed tha the ARTFIRE vendor used AMAZON, who I contacted, but they would not investigate because the vendor was paid not AMAZON!

I receive a daily email from the USPS showing all deliveries and it was never reported, yet the vendor must have someway of hacking into USPS.

This is a write off for me and shame on AMAZON for letting a bogus vendor from China use their company to commit fraud.

I usually check reviews for an unknown vendor and if I had, I would have never purchased from this site.

CAVEAT EMPTOR!

Ordered tractor attachment and get a 10 pic face mask.
Highly not recommended this site dont make a mistakes