ArtFire Questions & Answers

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Here’s what consumers have asked with answers from ArtFire staff and previous consumers.

15 questions answered
13% answered in 1 day
Question:

How long does shipping take from an artfire shop? how can i get my money returned if the artfire seller does not honor my purchase? does artfire monitor its sellers?

Answer:

Mine took a couple of weeks to ship, it was faulty so had to return it. I never saw my money again, it is pretty much your word against the sellers and ArtFire pretty much just sits back and says they have nothing to do with it. Don't buy from them, it's not worth the aggravation.

By Jackie M.
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Question:

Answer:

Don't buy anything from Artfire. It's a scam. Money comes out immediately, a fake tracking number is given, item is never received

By Brenda W.
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Question:

Answer:

I get the feeling that when a seller attempts to respond to a buyer's questions, the seller responses are "lost" because somehow they are routed through AF. Found out via an email that this is what happened to the responses sent to me regarding my order. I think AF is a very bad business model. I don't know if this org is losing sellers but it is bleeding customers at this point.

By Laura J.
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Question:

Does it matter who the seller is? i ordered a bag through artfire from the store bagnabit. that was on july 23 and the store said it ships within 2 days. it is now august 6th, i have no bag, and no response to e-mails. not looking good but i will let you know what happens...

Answer:

Sure seems that way, Nana. It's a shame because I like to support small businesses but unless I win the lottery and can waste my $$$ with abandon, I am done with AF.

By Laura J.
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Question:

I made an order and the order number is 2567947 and i have not received it

Answer:

Make a claim on BBB or email artfire.com directly

By Timothy B.
Question:

What if the seller don't answer you back?

Answer:

I maded an order the order number is 2567947 and I have not receive it

By wanda c.
Question:

Hello this is ramzi do you no will my package will silver to my house

Answer:

What you are talking abut. I don't understand what you mean. Regards

By Ron B.
Question:

I ordered a pair of minnesota vikings tennis shoes from this sight am i going to get them?

Answer:

No you probably won't receive them. Please let me know if you do though so I can know if I'll receive my jersey.

By Ted F.
Question:

I never heard of artfire.com. is it a reputable company?

Answer:

You have to research the sellers on artfire.com anybody can go to artfire and start selling their stuff. I've been ripped off $250. So just be very cateful

By Timothy B.
Question:

Has anyone ever received what they ordered from artfire?

Answer:

No. Scam site - fake ups shows delivered. Paypal no help whatsoever. Disputing with credit card

By barb c.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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