Wayne S.

I only speak and understand English, I can hardly understand their customer service representatives on the phone their English is not good, I've experienced so many bad situations with Hotwire there's not enough room to write it all. If you don't get what you booked don't be surprised, also good luck getting your money back. I would give no stars, but gave a 1 star to submit my review.

I wonder why Pay Pal would even associate with this company that rob customers, someone should be put in jail. I'm in the process of getting my money back from Pay Pal, it's been almost amonth I have not received my order, Sorry to say but I don't trust Chinese Merchants which is associated with this company. The Better Bisness Bureau should definitely shut this company down."DO NOT ORDER ANY THING" from this corrupt company because then you're going to have to go through the long tough process of getting your money back from Pay Pal.