This pathetic store are more concerning when YouTubers filming their store to catch their predator's employee more the that predator itself. It is so shame since this "Arby's" are becoming worst day by day. Shame on you, hope you guys go to hell!
This Arbys location has checked out. I ordered 12 Arby's regular roast beef sandwiches and 24 Arby's sauces. I received 11 sandwichs and had to ask for the Arby's sauces at the window. There were no cars in front of me or behind me when ordering so, it was not busy at 07:05 pm on Thursday 03/27/25. There were at least 3 people at the drive through window when I drove up. I waited and received 2 bags. I had to remind the employee that I requested Arby's sauces and she didn't even give me a receipt for the $32.90 charge. I understand fast food can be stessful but when you are not busy and can't count to 12, can't remember to include or offer Arby's sauces, and don't provide a receipt. It's time of find better staff including the proported Manager! I will be spending my money elsewhere!
This Arby's used to be really good with making the right orders but the last 2 times I've gotten the wrong order I ordered 2 buffalo chicken sliders both times and had to wait 6 minutes both times and I got regular chicken sliders instead and I ordered a roast beef classic both times the first time I got charged for a double and the this time I got very thick beef in it that's it's not even good. I'm getting tired of wasting my whole lunch break there to not even get what I ordered
Allen TX Arby's short on help. Too much mayo which was claimed to be tartar sauce. Short on staff, lady who was handling order taking doesn't speak fluent English. Apparently doesn't want to satisfy customer's complaint either. ONLY WANTED TARTAR SAUCE ON SIDE NOT ON SANDWICH! ASKED FOR A NEW BUN! NEVER RECEIVED A RECEIPT FOR PURCHASE!
They never listen and they mess up my order because of it I go in and they say oh we didn't have that on your order and don't try to remedy the situation.
The Arby's Crispy Fish Sandwich has to be the most boring tasting sandwich I have ever had. What a let down. They could take pointers from Dairy Queen's fish sandwich.
Ordered a $15. Meal and couldn't eat it. It was a green/grey roast beef. My granddaughter said why is it green? We left I didn't want to make a scene in front of her. Never again will I eat there
I USUALYY LOVE ARBYS, I GET IT QUITE OFTEN AS HEY ARE CLOSE TO MY PLACE OF EMPLOYMENT, TODAY IS THE 2ND TIME I HAVE HAD AN ORDER PICKED UP AND MY ORDER WAS NOT WHAT I HAD ORDERED, I ORDER A BEEF AND CHEDDAR, HALF POUND AND I GET IT ONLY WEIGHING 3.3 OF A POUND IN THE SMALL AUJU BOWL. A HALF POUND SHOULD WIGH 8 OUNCES, THEY ARE CHARGING FOR A HALF POUND AND BARLEY GIVING A 1/3 POUND. THIS HAS HAPPENED TWICE. THAT ESSENTIALLY IS ROBBERY, AND THE EMPLOYEES ALWAYS WANT TO SEAR THEY ARE RIGHT EVEN WITH A PICTURE TO PROVE THEM WRONG.
Food is ok, but the business model is not. When I have to sit here and watch commercials, then AI can help to create reviews!
I had ordered 4 roast beef sandwiches for $10. Three of them, we're okay.The last one had a disgusting, long hair in my food. This was the arby's on lemay ferry road in St. Louis.*******
I was in shock to see how small these chicken breasts are. They charge so much for a sandwich and then they shrink it. Not happy with this. Pics are of 2 chicken sandwiches 1 I already ate with the leftover bun and the other I haven't ate yet. Which I will because there wasn't even a full sandwich.
7:59 PM. 3/30 STORE #5771. Went thru the drive-thru. Ordered classic beef and fish off the 2/$6 menu. Also ordered a BLT. At 10 pm sat down to eat. No BLT. Just some piece of crap on a bun. Called the store. NUMEROUS TIMES. No one picked up. I HATE having to search the bag EVERY TIME to make sure I get my order. And, just think, on Monday, they think they're worth $20/hour.
Very disappointed in my French dip sandwich meal, barely any meat, and yes I understand they can only put a certain amount on the sandwich. Dry cold bread with Swiss cheese not melted. The fries and root beer was good. I know remember why I go elsewhere.
The new prime rib sandwich is the grossest sandwich I have ever taken a bite out. I can only imagine what poop taste like. It was slimy. Save your money. My family members who tried this all feel the same.
On 12/14/2022, my wife and I stopped at the Silverdale, WA restaurant #6099. Long story short, order to go, took to local park to eat. All was good until I got down to the last few bites of my double roast beef sandwich. Found a light brown hair about 8 1/2" long in my sandwich. Didn't match my short grey hair or my wife's color. Kind of ruined the experience.
These are the worst I have ever had. They are soaked in a sauce that has a weird color. The picture that they displayed is nothing compared to what you get. I took one bite and about threw up. It was a waste of $6.00
The Arby's web site said yes they do give a seniors discount but you have to ask for it. That's fine. We asked a Riverton Utah location for the senior discount and they said they don't do that. We were really disappointed, on a fixed income and Everything had gone up so crazy.
You'd think they could put a crowbar in their wallets and give seniors a lil break.
We did purchase the seasonal chicken pecan salad sandwich which we love. It's down right expensive. We will think twice before or if we go back.
So sad that a place the prided itself on fresh roast beef sandwiches where you walked in and saw the beautiful rare roast beef sitting under the hot lamp just ready to be thinly sliced for my sandwich. Now it's a plastic meat factory with taste that is barely salvaged by the Arby's sauce. We also had a chicken sandwich with 2 little chicken strips with min lettuce and tomato. Threw away the chicken sandwich, ate half the beef. Never again.
Purchased a deluxe fish combo asked for no tater sauce, It had plenty. It was two combos. Called the manager. Was told to bring back and entire order would be made over. I went another day gave receipt manger told me to write Fatima name on receipt. They only remade the fish sandwich over it was full of tater sauce and the bread was burnt. And they didn't give the fries or drink. Arby's needs to do 100% better. Ruined my dinner
Got the hamburger, not like it shows on tv. Mine was a skinny little hamburger,red inside,cold and just thrown on towards the bun as the sauce was too. One half piece of lettuce and that was the sandwich. Didn't get all the topping I thought was suppose to be on it. The French fries were cold too. Was too busy there to complain so threw it in garbage and figured I learned my lesson by not checking it out at the counter. What a waste of money
Arby's has a rating of 1.4 stars from 303 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Arby's most frequently mention roast beef, curly fries and fast food. Arby's ranks 316th among Restaurants sites.