Arby's

Location smithville rd Kettering Ohio! Shout out to Shane for always being kind, with fast and friendly service. Best quality of food! Even when short staffed. Store is always clean as well. Thank you

After working on a project for 14 hours we tried to find a place still open to get some supper and we went to Arby's on Cook Rd., West branch Michigan! Wow placing our order we realize that there was one minute left before the store was closed yet they took our order and it was awesome very great people working there at this Arby's on Cook Rd., West Branch Michigan! Jasmine, Kevin and Tommy who cooked our meal! Great meal and great people this is what every business needs to have! Thank You for taking care of us at such a late hour even though it would have been easier to just say you are closed!

I live in Martinsville, VA and our Arbys is very unprofessional. Exposed underwear and a nasty food covered floor. Also a very slow drive thru even when the dining room reopened. We drove to Rocky Mount VA based on a friends suggestion. Best Arbys my family has had in awhile. The customer service was above par. They suggested a new spicy sauce and potato cakes. We will go back, at least, once a week. The Martinsville location has been consistently poor for a while. Let store number 6853 save your view of Arbys if you are a Martinsville native.

I came to this god forsaken establishment once with my friend, who claims he is a "Arby's Veteran". He is 48 years old and has been going for 22 years everyday. I honestly don't know how he is still living. I ordered the mega beef beater with extra cheese and coleslaw. Waited for around an hour for a scrawny young hooligan to inform me that their grill was broken, and that they would have to serve my burger raw. My drink had a cockroach swimming in it, and the fries were soggy and swimming in... mustard... Me and my buddy left shortly afterwards after a fight broke out in the kitchen because somebody lost a clash royale match, whatever that means. Overall a miserable experience and a pathetic establishment. Never eat here.

As I pulled up into the parking lot of Arby's, intending to go in the manager locks the door right in front of me and told me I would have to go to the drive-through if I wanted any food because she was closing it for a while. She then proceeded to loudly argue with her boyfriend by his car outside in the parking lot, very unprofessional and very annoying as I really wanted to eat inside because it's 95° today. The drive in girl was very nice and got my sandwich quickly but it's still too hot outside to really enjoy it.

We stopped at Abby's in Lady Lake, FL last night. Asked for onion rings …they were out of them. Wanted to try the milkshake…. Machine broke. Ordered 2 double sandwich and a third double with cheddar cheese. Didn't get the cheese on it. Ordered cheese sticks…. They were cold and greasy. I go to Arbys quite often and I was very disappointed in that store. Will not go there again.

Walked in to arby's roast beef sandwich shop at 5759 Atlanta highway on 11/08/2022. Jared waited on me and I've been in there a few times before and iJared called me by name. Super employee and I' ve never seen anyone move faster than him. I have a doctor's degree in business I would hire him in a minute but I'm 70 years old and retired. The Remodeling of the Arby's on Atlanta highway here is beautiful. The manager needs to have a reward for doing exceptional training.

We came to 1502 N Clinton st. Defiance Ohio ******* and our server was Dakota on 5/2/23 and let me tell you he was truly awesome! I've never had such good service at Arby's until today! He smiles and took our order and even brought it to our table! THANKS DAKOTA! He even made my sons hole day!

I am a big arby's fan when they are having a good day but they are very inconsistent and some days the service is bad and the food is gross and other days the service is really good and the food is amazing. Just depends on location and day.

So sad that a place the prided itself on fresh roast beef sandwiches where you walked in and saw the beautiful rare roast beef sitting under the hot lamp just ready to be thinly sliced for my sandwich. Now it's a plastic meat factory with taste that is barely salvaged by the Arby's sauce. We also had a chicken sandwich with 2 little chicken strips with min lettuce and tomato. Threw away the chicken sandwich, ate half the beef. Never again.

Purchased a deluxe fish combo asked for no tater sauce, It had plenty. It was two combos. Called the manager. Was told to bring back and entire order would be made over. I went another day gave receipt manger told me to write Fatima name on receipt. They only remade the fish sandwich over it was full of tater sauce and the bread was burnt. And they didn't give the fries or drink. Arby's needs to do 100% better. Ruined my dinner

On several occasions I've gone at 7-730 pm and they are out of meat not once but on several occasions. On more then one occasion if you catch them at 8-830 they have closed 2.5 hours early but yet the staff is just hanging out in the lobby not doing anything while the website and the info on the door says 1030 pm close. Not sure who runs this but this store is run terribly. Lees Summit Mo

Visited the one in Palm Bay, FL, a few days ago and usually the store looks clean but not on this day. They had to workers sitting at the tables who looked like they were on break and the rest were behind the counter doing what I guess they were supposed to be doing but the seating area was a bit on the dirty side. Don't think it had been cleaned in quite awhile, not to mention the table we usually sit at was just as unclean. The food was another story, fries I ordered didn't seem fresh. The cheese on the sandwich looked slightly melted but as if it had been sitting around awhile. Let's just say this isn't one of the good days of coming to this place thank goodness I rarely go to this place.

A couple of months ago I went through and had my food and change all but thrown at me. I called the manager, nothing. Today thinking this employee was probably gone, ordered another sandwich. The meat was old and tasteless. Obviously it had been laying out or from the day before or older meat. This location 2697 Main St, Snellville, will never be on my menu again. Horrible place poorly run and should be closed for a real restaurant

I drove 10 miles to to the nearest Arby's in Springfield oregon and was beyond disappointed when told they had NO roast beef what? I may never go back

Had problem with missing fries and manager to lazy to come out while waiting for my new order few days later and address the problem, did not want to leave my dog alone and come inside...Called 3 weeks ago to corporate to complain and said food voucher would be sent...spoke today and still in mail...even if sent from China would be here by now...They figure you will forget...Not forgotten and will never give Arby's anymore business for there HIGH SODIUM products again.