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How would you rate Apple?
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Virginia
10 reviews
34 helpful votes
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Pretty good
September 4, 2016

I have had pretty good experiences with I-tunes. I have delt with good customer service and they were very good about refunding money for a few things that weren't what I thought they were.

Date of experience: September 3, 2016
New York
1 review
2 helpful votes
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This is my 2nd time ordering online from apple and this is my 2nd time having it canceled for unknown reasons. You can say, for me, the online order is 100% useless. Just pick it up from the store.

Date of experience: April 29, 2021
Washington
5 reviews
0 helpful votes
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Great job
August 9, 2016

Overall Apple is good! I just wished that they had more Apple stores in the smaller cities because I have to drive at least 3 hours to get to the Apple Store but when I do get there I leave happy

Date of experience: August 9, 2016
Hong Kong
2 reviews
10 helpful votes
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Price is to high
September 5, 2018

Apple sells its electronics for to high prices.So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!So $#*! $#*! fcuk $#*! $#*!

Date of experience: September 5, 2018
Nevada
7 reviews
0 helpful votes
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Apple is cool i got al it of things form here I us them on a daily basis they are all awesome everything works good

Date of experience: January 27, 2017
Ohio
1 review
2 helpful votes
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Apple provided me with a defective phone, breaks the screen and then charges me to fix it. Worst customer service experience I've ever received.

Date of experience: June 6, 2023
RU
44 reviews
190 helpful votes
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The best customer support
February 28, 2020

I had a 2 days delivery delay and customer support responded quickly and notified me about the package status. Constant updates made it even better.

Date of experience: February 28, 2020
Netherlands
4 reviews
0 helpful votes
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Questionable now
January 18, 2021

I`ve always was a fan of Apple products, but lately they are more into marketing than really into extensive quality. Hope this side gets better soon.

Date of experience: January 16, 2017
Virginia
30 reviews
56 helpful votes
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I love apple products they really do care about your privacy and value you as a customer. Have not had a problem with apple.com.

Date of experience: May 30, 2021
Florida
3 reviews
16 helpful votes
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Brilliant products
February 22, 2016

Apple every time comes with new and creative products. These people really do hard work to satisfy their client and I am from one of them.

Date of experience: February 22, 2016
New Jersey
10 reviews
9 helpful votes
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The best
March 29, 2016

My first IPhone has lasted for years, it is by far the best phone I have ever had. I love Apple and all of their products.

Date of experience: March 28, 2016
Colorado
2 reviews
2 helpful votes
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No headphone or usb jacks inputs and now all the OS are full of glitches and constantly failing. Apple support does not even try to help anymore.

Date of experience: July 19, 2021
Canada
3 reviews
9 helpful votes
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Cant beat apple
March 23, 2017

What else can I say. Products are fantastic and pretty much bullet proof. Best warranty in the market however it can get pricey.

Date of experience: March 22, 2017
France
2 reviews
0 helpful votes
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Wonderful
November 30, 2015

I buy a mac on apple.com, fast shipping, great quality.
Off course big price but is not for nothing!

It's a good investment.

Date of experience: November 30, 2015
New Jersey
54 reviews
292 helpful votes
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Love it
December 30, 2015

I prefer to buy online then going in the crazy stores. But the tech people who fix phones and macs are very helpful.

Date of experience: December 30, 2015
GB
3 reviews
12 helpful votes
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High prices
September 21, 2015

Prices are too high. They should also think about public like me. I really want use its products but i cannot afford. :(

Date of experience: September 21, 2015
Pennsylvania
25 reviews
41 helpful votes
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Love/hate
April 6, 2017

I want to say I hate apple and their greedy corporate practices but the fact is they make a solid quality product.

Date of experience: April 6, 2017
Australia
3 reviews
11 helpful votes
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Very high priced
January 14, 2016

Apple's prices are too much high. They should try to make low price products so other people also can buy their products

Date of experience: January 14, 2016
North Dakota
1 review
0 helpful votes
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Garbage. Hate it all. Same ID and password across all devices. 1 can log in. Nothing on the others. Get an android!

Date of experience: November 1, 2022
California
1 review
4 helpful votes
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Done with Apple
July 28, 2018

Been an advocate of this company for 20 years. Just not going to support the continued erosion of product and customer service.

Date of experience: July 28, 2018

Overview

Apple has a rating of 2.1 stars from 2,091 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Apple most frequently mention customer service, new phone and pro max. Apple ranks 799th among Electronics sites.

service
439
value
411
shipping
297
returns
297
quality
399
+164