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How would you rate Apple?
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Virginia
2 reviews
1 helpful vote
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Consistently exceeding my expectations every single time. I am very happy with my experience. Thank you again Apple for the smooth purchase!

Date of experience: October 2, 2019
Canada
2 reviews
0 helpful votes
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Great Products
January 28, 2017

Great products, easy to learn and use.

Just wish they were a bit cheaper. Otherwise they would have got 5 stars.

Date of experience: January 28, 2017
India
3 reviews
0 helpful votes
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Thank you apple for fulfilling technical need of businessman like me. All latest models are flooded with features which are awesome.

Date of experience: November 25, 2015
Norway
1 review
0 helpful votes
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5+
April 21, 2017

Use it for last 5 years. I like I can connect all my devices through one account that is available everywhere.

Date of experience: April 19, 2017
District of Columbia
6 reviews
1 helpful vote
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Brand talks a lot about itself. But Apple produces only quality products. A little expensive so I give 4 stars rating

Date of experience: August 5, 2016
Czechia
2 reviews
3 helpful votes
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Why I must pay for this?
September 18, 2017

It became insane expensive without reasons! I must pay for device and stuff in iTunes after. Why people must do that?!

Date of experience: September 18, 2017
New York
8 reviews
15 helpful votes
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Good service
February 21, 2016

Good service but often annoying with the constant need to enter a password for everything! Website not so easy to navigate.

Date of experience: February 21, 2016
Ukraine
3 reviews
3 helpful votes
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Love it, but overpriced
November 27, 2017

The products are good, but for the same price you can buy Samsung which has a way better quality of everything!

Date of experience: November 27, 2017
Germany
6 reviews
0 helpful votes
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Too Expensive
January 18, 2021

Everything they make is super fine. But their prices are just off the roof. Can't make it keeping up with them

Date of experience: March 6, 2017
Hong Kong
9 reviews
24 helpful votes
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Bought less than a year and the connectivity with other bluetooth devices seems not okay, not sure of they have warranty.

Date of experience: October 22, 2015
Florida
3 reviews
2 helpful votes
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Service, quality, design, etc. everything apple has is awesome. Im an apple guy and I've never had any problem with them.

Date of experience: May 24, 2016
GB
2 reviews
2 helpful votes
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Never buy Apple
June 21, 2021

I'm an android user yet my mother who has now passed used to buy apple. She purchased an iPad 2 months before passing away. It is locked. It was in my father's possession and 2 years later we are still unable to use it. Having spoken to countless people in the technical team and lodged complaints over several weeks ago, no one has contacted me regarding the matter. I followed up again only to find my complaint had not been recorded and followed up again. One technician said that it was a software issue and that you had to keep uploading until it recognised the document. It took one person 20 go's and on the 21st go it recognised the same receipt document to unlock the device. The fact that Apple won't recognise that they use faulty software as an IT company is ridiculous, wasting customers time trying to get their devices to work. I now have an ipad that my father bought for my mother for £409.00 that he can't use and only got two months use out of. Having been sent in circles, every other matter of resolving her affairs have long been resolved yet we have got no where with this one. We've provided receipts, bank statements and all the evidence they've asked for and they stlll won't recognise my father as the rightful owner using the excuse of not wanting to compromise the privacy of my mother. How is compromising privacy if we want the device reset. We've offered a copy of the death certificate which they've declined. So we're sitting with a dead ipad unable to use it, apple won't respond to complaints or anything. Gone are the days where you pay a lot more than Android for 'customer service'. All I can advise is to stay clear of this company. Go with Android, never any problems.

Date of experience: June 21, 2021
Hong Kong
2 reviews
6 helpful votes
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Good Phone
September 10, 2015

Apple product always `having best in the industry with good touch experience and battery backups. Never gets hung. Good one.

Date of experience: September 9, 2015
South Carolina
1 review
0 helpful votes
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Apple phone color
August 31, 2023

Apple I was thinking if you guys could do a camouflage color iPhone it would be cool ‍ just a suggestion

Date of experience: August 31, 2023
GB
3 reviews
3 helpful votes
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Great service
January 2, 2016

Their products may be expensive but they are of good quality and their customer service is great! Would highly recommend

Date of experience: January 2, 2016
Missouri
9 reviews
24 helpful votes
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Apple service and products are top notch!

I wont be going back to Samsung or any other phone and tablet!

Date of experience: January 10, 2016
Canada
4 reviews
2 helpful votes
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Awesome Products
March 29, 2016

Apple products are hands down the best. They do need to step their game up though, android is catching up.

Date of experience: March 28, 2016
Philippines
4 reviews
3 helpful votes
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Always the best
September 29, 2015

Always the best! I don't know have anything to say, but seriously they have great service and products as well.

Date of experience: September 29, 2015
New York
1 review
0 helpful votes
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Who am I supposed to write a review for the world-class store. My love to Apple Products always beyond crazy.

Date of experience: February 17, 2017
Colorado
2 reviews
1 helpful vote
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Why pay more?
September 17, 2021

Quality products, but sometimes the prices are objectively overpriced. The iPhone 13, for example, is no different. Why pay more?

Date of experience: September 17, 2021

Overview

Apple has a rating of 2.1 stars from 2,091 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Apple most frequently mention customer service, new phone and pro max. Apple ranks 799th among Electronics sites.

service
439
value
411
shipping
297
returns
297
quality
399
+164