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Virginia
1 review
0 helpful votes
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Internal bug
January 9, 2023

I hate Apple. I know there's an internal bug…::
Apple will go out of bis.
I have enough storage and this shih saying ion have the storage and sheeehhhhhhhhhhh

Date of experience: January 9, 2023
Texas
1 review
3 helpful votes
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Are all apple iphones are assembled in china?
If yes we should stop buying it, apple should find another place to get it assembled. Strictly NO to any good made in China now.

Date of experience: April 2, 2020
India
2 reviews
0 helpful votes
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For your mobile apps to succeed, you need Applify. Smart mobile business strategy. Applify UI/UX app design. Talented mobile design and development

http://www.applify.co

Date of experience: October 27, 2015
GB
2 reviews
4 helpful votes
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Oh iPhone, I love you so... - I don't care if the battery only lasts 5 hours or the phone is not 3G. I want one I want one I want one. I hear you can get real-time traffic on Google Maps!

Date of experience: October 2, 2014
Pakistan
1 review
0 helpful votes
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I am writing this review by my own after getting frustrated by service of apple, I got the problem in my iPhone in Lockdown due to Covid-19, and my warranty expired on 5th may I visited apple store on 12-13 May, they told me to email apple, I twitted apple and I got a call from Apple support, they have done my appointment of Saturday i. E 30th *******@3PM. When I visited the apple service partner they told me we are not working after 1 Pm.
I am like football, going to the courts only.

As I mentioned in starting that my phone is not in warranty and I got a problem in my device in lockdown bcz of Quarantine I am unable to call u, before warranty expired, Now tell me Can you guys help me to get repair my phone with no repairing cost, or what. They kept me hold on call for 2 hr. And the funny thing you know, when your warranty gets expired then only your phone will start giving you the problems

Date of experience: May 31, 2020
Hawaii
10 reviews
42 helpful votes
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I love Apple products
August 31, 2015

I got iPhone and MacBook and I am always very happy with the performance, product finish and product quality. Thanks for the excellent and rewarding experience. Julia

Date of experience: August 31, 2015
Canada
2 reviews
1 helpful vote
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Solid but
June 24, 2015

As an apple user at the momment i gotta say their products are solid but i feel like they could do more like open up their software a bnit for the more tech savvy

Date of experience: June 24, 2015
Connecticut
11 reviews
16 helpful votes
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I waited for years befor I made the switch to Apple products. I made the leap after being tortured w viruses on PC I leaped when Apple had a sale in 2009 on their laptop computers. Their customer service w Apple care is worth EVEY DIME you pay for it.

Date of experience: January 3, 2016
Arizona
8 reviews
12 helpful votes
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Recently I discovered as a veteran I could receive a 10 % discount
On Apple products. I thought this is great. I didn't know you have to provide your social security number to a 3rd. Party named "ID-ME". They offer options and the one I choose was going through USAA which I am registered with. I choose this option because it only required the last 4 digits of my SS number. I don't like this either but it is better than all 9 digits.
I entered all the required information but I was rejected with no detailed explanation as to why.
I contacted ID-ME via email because calling them is useless. After waiting on line I get a voice message stating they cannot accept any more calls and to use the email system.
The agent I emailed sent me information on how to use my veterans card but it was
What I tried already and didn't use because of the full SS number requirement.
I have a veterans identification card but using that still requires my full SS number.
If I go to home Depot, Lowes or ACE Hardware and all I have to do is present my veterans
ID card, which has my picture. I feel if Apple really wanted to give veterans a discount
All we should have to do is present our veterans ID at the Apple store to make a purchase.

Date of experience: April 10, 2019
Illinois
1 review
0 helpful votes
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I purchased a 4-core 2.3Ghz i7 with Retina display, 16GB of RAM, 512GB SSD. It's still a great machine, but Apple decided I hadn't given them enough money and blacklisted the model - no more OS updates means I can no longer run the software tools to develop apps. They will only give me $120 trade-in against a $1,800 Macbook that is virtually identical in specifications.

No thanks, I quit Apple development instead.

Date of experience: May 23, 2022
Hawaii
1 review
3 helpful votes
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Disgusted I'm done Apple
November 28, 2020

Published review 11/28/20
Sorry Apple you can't continue blaming Covid for subpar products and crappy customer service We have been a loyal Apple family with currently thousands of Apple products. Latest iPhone 2 months old battery and main mother board failed. Apples response? Can't see us in person despite all other business open with precautions in place Just mail it back and we will see about fixing multiple major issues and send back the same crap when we get around to it but hey don't worry should get good now. Walmart has a better return policy than this and please having a senior supervisor reading from a script repeating "I understand" 500 times even asking to please stop repeating yourself so he could say 501 times I understand is disgusting. I use to overpay and said it was because of the great product and best of all the great customer service. Not anymore. What happened Apple? Too cocky now? Don't care about your products or customers anymore?
I'm over it I'll be taking our 6 iPhones over to android and admitting my old argument of why I stayed so longer just doesn't hold weight anymore.

Date of experience: November 28, 2020
New York
6 reviews
42 helpful votes
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Well, all developers and manufacturers need their own website, right? Well, good things come from Apple. The reason that "haters gonna hate" on Apple is because of the price. Moreover, they're not willing to accept Apple in the market, whereas, the many adapted to the Windows OS platform over any other. Understood, but they haven't checked Apple's offerings careful enough (which is a sad thing.)

If you checked thoroughly on this website, even that $500 Mac Mini is worth every single bit. Of course, maybe the MacBook Pro is even better, but just because I have one myself doesn't mean you should take my word for it.

I have an iPhone and a MacBook Pro. Without Apple.com, I wouldn't have been bought to buy these. Buying over the internet with Apple is safe, even if it's just a song from iTunes. Deliveries are as quick as they should be. [My iPhone accessories came as fast as 3 days.]

So doubt me and continue saying "Oh no, the price is too expensive... rich idiots." However, understand that, for all of you Windows users who don't wish to completely give up Windows, Macs can run Windows OSes... even better. That's my opinion.

Read the site, I'm reviewing the site and their product offerings. Don't rely on me 100%, try a Mac, buy it from Apple, and you shouldn't be disappointed.

Date of experience: November 17, 2010
California
1 review
0 helpful votes
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If apple spends so much time vetting there apps and you can't get an anti virus why do they allow apps like pod tinder hook up and various other apps that are all bs? They have no problem taking your money. You pay for the subscription but you get matched with people that haven't been online in 9 months plus! WTF forgive me apple but you pride yourself on Bering every app in your App Store and yet they have 4 plus stars how can this be? We trust you at apple to protect us average joes from the digital world that we are not capable of defending ourselves. So I ask, what's the deal if your going to claim to vet. Vet I can't get any antivirus but you will allow thousands of, pleases give me a gift card for me and my baby or verify your not a pervert at this website as they ripp you off it's bull$#*! if your going to vet vet for the blue collar guy that payed 800 dollars ( wich is a set of tire on my truck for a self employed handyman) without the truck I can't get the rest of the tools to a job. Protect us like you claim because Linley hearts are all kinds of succor fish

Date of experience: January 17, 2022
Florida
1 review
5 helpful votes
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Stay away!
February 14, 2020

Apple is not friendly, difficult, clumsy and alienating their customers
I would recommend that everyone stay away from Apple
Apple is a terrible company

Date of experience: February 14, 2020
Virginia
1 review
0 helpful votes
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Trash
January 30, 2022

It would not let me login into my apple id my phone will not turn on and they are asking me for a verication code, how can i do that if my phone didnt turn on needs more options

Date of experience: January 30, 2022
Texas
1 review
0 helpful votes
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My Iphone 7 is lovely
January 18, 2021

I opted for the smaller option as I find the plus to be a bit chunky. I Love iiiiiiit! Awesome longevity and for an outdoorsy person, the camera is decent. It's just a lovely gadget :) :)

Date of experience: December 30, 2016
Arizona
1 review
0 helpful votes
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Airpods
March 14, 2022

I bought a replacement for my second generation AirPods and accidentally ordered the wrong side I contacted apple and requested it I could exchange the item and they told me I already bought it and since it was a replacement they couldn't exchange it or refund my money first time I've ever ran into a problem with apple I give them a 2 on customer assistance thumbs down and to add to this I when I first called they hung up on me and said they tried to call me back totally bs cause I didn't get la call back from them

Date of experience: March 14, 2022
Nevada
1 review
0 helpful votes
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Apple doesn't CARE
August 27, 2022

I purchased a $100 APPLE GIFT card today from target and when peeling back the security seal and exposing the redemption code, it was obvious the card was damaged. It looks like there was a printing error, could not read the last 4-6 characters on card. Target said they won't do anything since it's a 3rd party vendor. I spent over 2 hours on the phone with Apple only to be told there is NOTHING they can do for me. Really? I was actually told it's a Target issue since that's where I purchased the card. Hmmm, The card says Apple, not Amazon, not target, but APPLE and there is NOTHING THEY CAN DO? I have NEVER experienced such poor customer service from a company this size in my life! I will be selling off all of my Apple stock on Monday and purchasing Amazon stock instead. As an investor, I will NOT be associated with a company that will not resolve a customers issue with zero customer service. As I have always told my employees in all the companies I own/have owned. The problem is never the issue, the issue is how you resolve the customers problem! And I'm this case Apple just lost a customer due to its inept way they dealt with my problem. The world would be a much better place if more companies had 1/2 the level of customer service that Amazon has! Shame on you Apple for not treating consumers fairly with a legitimate problem…

Date of experience: August 27, 2022
Florida
2 reviews
0 helpful votes
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I love Apple products!
October 16, 2017

Many years ago, I taught computer skills to young children using very dependable Apple 2GS computers. Since then, Apple has come a LONG way! Through many iterations of iPhones, iPads, laptops, and now even Apple TV, my family has enjoyed Apple products. I heartily recommend (as I type this review on my iPad Air2) Apple products.

Date of experience: October 16, 2017
GB
1 review
1 helpful vote
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Worser and worser
October 3, 2017

To be honest, after Jobs death Apple is not growing anymore. I am very sad about the iPhone 8, So I think that iPhone 7 is my last cell-phone from Apple

Date of experience: October 3, 2017

Overview

Apple has a rating of 2.1 stars from 2,091 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Apple most frequently mention customer service, new phone and pro max. Apple ranks 799th among Electronics sites.

service
439
value
411
shipping
297
returns
297
quality
399
+164