Andrew Christian

They literally started cutting into my thigh after washing them ( which voids any chance of return) cuz u kno u have to wear them to see how they fit. I'll never order another pair from this porn star pumping thigh-cutting uncomfortable underwear site again. They also ran out of pairs and sent their cheapest pair without notifying me or offering me a better alternative which shows they knew this line of trunks weren't popular and they needed to get rid of them. I'm over it Mosmann forever!

I made two large purchases that valued over $700 each and received an empty box for one order and the other order just never showed up. I contacted their customer service about the incident and they took 3 months to a refund to me and then when I attempted to make another purchase recently, I was unable to. After contacting customer service again, I was told that they felt as though I should go purchase from a retail store so that way I wouldn't have anymore issues with the delivery. Mind you buying from a retail store would have not only cost me more, but they don't always have the correct sizes and nobody has time to run around town to different stores trying to find these items. I don't recommend anyone buy from this company as they don't take any accountability for their lost items nor do they hold the shipping company responsible for mishandlings of packages, but instead say that it's the customers fault and that they should do something different which is highly inconvenient and not advised, especially during this time of COVID-19 when it's unsafe to be around other people who you don't know if they're infected or not. They would rather customers risk their lives instead of just owning that there was a mistake on their end of things.

It is hard to not be excited to receive my mystery underwear once a month. Which color and which style this time? Opening my surprise package, I feel like a kid in a candy store, pulling out the sweet bikini briefs from the neat plastic wrapping. I fall instantly in love with the pink lettering and sky blue piping on navy, such a far cry from the tightie whities I grew up wearing. As I slip them on my svelte body, I delight in the feel of the rayon fabric. The dash of spandex adds elasticity, accentuating a form fitting design both front and back. With its pronounced pouch and huggy rear, I feel snug in every sense. The material is ever so gentle against my skin yet with sufficient support to protect what really matters. I delight in their sexy look before the mirror. My first day of wearing them, I feel empowered and alive. I can breathe easy, down below too. This latest addition to my growing collection is a real winner. Another exhilarating gift to self that I can't wait to wear again. At the end of the day they still felt so good, I didn't really want to take them off. Now if I play my cards right, next time, I might have a hottie lend me his helping hand.

Long time customer of AC but just recently having problems with the website when ordering - and it seems totally unable to deduct two vouchers or credits - Also recently shipping by UPS has taken a ridiculous amount of time and items have got no farther than LA for weeks with no explanations Sorry but they have lost a good customer of 3 years + fed up with delays and useless website - Cant understand as order from several overseas sites whose ordering is straight forward and delivery fast no matter how far the distance Sorry AC ur Staff and delivery partner need a good kick in their pouches!

Great Experience and quality, There are many options and offers, the articles are of high quality and soft to the touch.

I have ordered many times an been a satisfied customer and have luckily always received exactly what I ordered. This time my experience was less than satisfactory.
Ordering 3 weeks back and yet paying the extra for faster shipping, it still took over two weeks to get to my destination.
After reading the reviews here, I may now opt to shop in person at a retailer that handles their underwear.
A bit more money, but guaranteed to be in hand, and without the added duress of uncertainty.
Sorry AC but maybe you've just got too big for your britches.
Fix your system.

Lordy, lordy Andrew Christian's web site is quite the eye-opener or body-jolter. Well known fashionista has been featuring body enhancing and fashion undergear for sometime, now. Surprisingly, the items are not extremely expensive for a name brand company. Also, they do offer quite regularly sales, with either overstock or end-of-season items.

If youre adventurous, review the videos. But, please be forewarned tres tres over-the-top vids with extreme models. I have been told that 'some' of the men are straight. Wow! The companys videos have been in the news and received all manner of applause to opprobrium.

Terrible experience when ordering at the Andrew Christian Shop. After ordering the system cancelled my order. Long discussions (more than 15 e-mails) with the AC Customer Service to replace my order (to not loose the first discount). After that they lost my parcel and AC Customer Service again is not really willing to help and to replace that order. Seems that Andrew Christian does not really like to sell but only waste your time. The e-mail-customer service gives you answers that aren't answers to a question; it seems that they enjoy teasing customers.
The telephone service sometimes answers and sometimes not.
Byebye Andrew Christian Shop never again!

I ordered 11 underwears last November.
I got only two underwears in a small pack (10 apparel items and 2.1bs8Oz on the pack, it's lie) last December and I asked the service that they shipped two packs separately. But they only told me to wait until the end of December. Finally the rest underwears had not delivered. I asked them about it again and I got some replying and I sent the photo of the pack. Now I sent some email again, but they don't reply.
They are terrible.
Do you think you can pack 11 underwears in this small package?

Words cannot describe the poor customer service from this incredibly incompetent group. My experience with the merchandise has been very good, but that's where the quality ends.

Truly sad!

Ordered products a month ago with expedited delivery for a holiday, so needed products within 4 working days. Their website constantly kept saying there were delays. All my inquiries about refunds for the expedited service I'd paid a significant amount for (International customer here) went ignored. Eventually the products did arrive in full and on time, but their Web tracker is just absolutely terrible.

I bought one of their mystery subscriptions as it has a first timer deal on and thought I'd give it a go (what I got was terrible and I'll never wear... The questions asked and my answers don't relate at all to what I got imo) so I tried cancelling... THERE IS NO CANCEL OPTION.

I thought since there's no cancel option that it'd ask my permission each month and what shipping service I'd like. It doesn't. It will bill you in full each month, and use the same shipping you initially ordered with. The cost of this subscription was meant to be about £10 or so plus postage, but according to my order they've decided to triple the price without warning or confirmation, as well as choosing the ridiculously overpriced expedited shipping option.

Oh and their "easy returns" thing isn't an option either... I out my email address in as requested to find my order... Doesnt work, can't find my order. So I can't return it, I can't cancel it, they are ignoring my communications, I can't call them as the number won't connect. Utter trash, never going with AC again, which is a shame as I used to love their products. Worst shopping experience in my life ever.

They handed the delivery to another carrier and my package got lost and they blamed me and won't do anything about it and I'm now out the money and they won't do anything about it! DO NOT BUY!

I had my package stolen off of my front steps and was on my birthday gift to myself and I contacted their customer service here at Andrew Christian and let me just say it was the worst experience I've ever dealt with with any retailer ever! They told me I needed to contact UPS and I had a tracking number for this package even I paid the 2-day shipping so you would think that should give me some security on me receiving my package and you would think such a large retailer like Andrew Christensen would it be willing to compensate for something that isn't even my fault to being stolen. Maybe being out and me being the customer. I contacted ups and they told me I needed to contact the retailer and that they did I filed a claim with them they did I did the whole form and everything with ups and they were going to forward the information back to the realtor and when I called Angie Christianson they just basically are seeming to be no help at all and this is ridiculous I would never buy a pair of Andrew Christensen underwear ever again this is bull$#*! and I will be reporting them to the Better Business Bureau! Worst bday ever thanks for nothing Andrew Christian!

The Struggle IS REAL - With a VLg. Hang & Girth + Big Brothers - these offer the BEST Fit & Support.

Had an issue with my address. AC didn't intervene and the parcel ended up getting lost. When I asked them to resend the items they brushed me off with a refund and a discount code that amounted to the same value as another deal that was already on their website. A bit of a slap in the face.